Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.11

4.1 Rating 876 Reviews

79 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 876 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking process all straight forward, looking forward to taking up the adventure!”

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Posted 1 year ago

Hi, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with the booking procedure for your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“great customer services”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive feedback! 🙂 We're very pleased you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Second booking and hassle free services, great product and really good price.”

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Posted 1 year ago

Hi Angela, Thank you for your 5 star feedback! 👍✨ We are thrilled that you were happy with your booking, and the experience you purchased. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“We are very happy with our purchase. I ordered for a getaway with my partner for his birthday! There were lots to choose from, all over the UK which we loved. We have chosen then hotel by snowdonia and plan to climb the mountain. Can’t wait!!”

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Posted 1 year ago

Hi Brogan, Thank you for your wonderful feedback! 🙌 We are very pleased you were happy with your purchase, we hope your partner loves his birthday gift. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Excellent customer service, got paint balling booked in straight away for the location and date we required. Great price!”

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Posted 1 year ago

Hi, Thank you for your positive feedback! 🙂 We are very glad you were so happy with the level of customer service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Unfortunately never got round to use voucher for tea, but we did enjoy a 2 night stay with second part of voucher”

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Posted 1 year ago

Hi Steven, Thank you for your kind feedback! 😎 I can confirm I have extended your voucher for you, to allow you longer to get this experience booked in. Please ensure you book and take your voucher by the date sent to you via email. We are thrilled you enjoyed your Two Night Getaway. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Great day out , great price. Easy to book”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5 star feedback! 👍✨ We are very glad that you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Really easy process to get booked up. Super helpful staff that answered all my questions. Was offered a few upgrades to save me money on photos/video of our experience. Really good customer service. Will 100% use again”

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Posted 1 year ago

Hi Sherry, Thank you for your wonderful feedback! 🙌 We are very glad you were happy with the booking process of your voucher, and that our customer service team was able to assist you. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“just so easy to extend our 3 vouchers as not able to use then due to illness thank you”

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you for your positive feedback! 🙂 We are very pleased that you found your voucher so easy to extend. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Great service :)”

Helpful Report

Posted 1 year ago

Hi, Thank you for your kind feedback! 😎 We are very pleased that you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“I recently bought 3 activity vouchers for gifts. I found they had a really good choice to suit all age groups. Delvery was very prompt and I ticked 3 gifts for family off very quickly. Will certailnly use them again. Thankyou”

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Posted 1 year ago

Hi Rona, Thank you for your 5 star feedback! 👍✨ We are very pleased you were happy with your experience vouchers, and found this so diverse to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Great experience easy to book and staff very helpful”

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Posted 1 year ago

Hi Michael, Thank you for your wonderful feedback! 🙌 We are very pleased you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“we activated our voucher quite late ,near to the deadline but the activity superstore were very helpful in assisting us to find a location in the area we wanted within the time left. they assisted with several queries we had and even called me back to discuss things in person - super helpful • Family Portrait”

Helpful Report

Posted 1 year ago

Hi Bev, Thank you for your positive feedback! 🙂 We are very pleased that you were happy with your experience and the level of customer service you experienced when trying to book your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Price is very reasonable and a great range of activity days that just aren't available elsewhere. Can't wait to have my day!!”

Helpful Report

Posted 1 year ago

Hi Leo, Thank you for your kind feedback! 😎 We are very glad you were happy with the price paid for your experience, and the range of experiences offered. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Speedy response to questions and customer service is exceptional. They really seem to want to help you.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5 star feedback! 👍✨ We are very pleased our customer service team was able to quickly respond to any questions you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Good service, When we were unable to book the date we wanted they were very helpful in changing the dates and getting back to us so quickly.”

Helpful Report

Posted 1 year ago

Hi Lorna, Thank you for your wonderful feedback! 🙌 We can only apologise you struggled to book your experience, but we are very pleased that our customer service team were able to assist you with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Good choice of experiences the location and time is totally up to you no limitations Easy to process once in the website all you need was a code to give to the experience location. Easy and good value”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive feedback! 🙂 We are very glad you were happy with your range of experiences we offered. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Very complicated booking system, most experiences needed additional funding. Overall a poor choice.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your feedback. I can only apologise for any dissatisfaction you experienced with our booking system, and the associated supplement fees. To address your concerns fully, I kindly request that you email your voucher details, including the voucher number, to me at reviews@activitysuperstore.com. This information will enable us to conduct a thorough investigation and assist you appropriately. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 1 year ago

“Not actually been on the helicopter ride yet but only because its limited in my area, but I get constant emails offering other areas and keeping me up to date with availability. When I spoke to company on the phone they was extremely helpful”

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Posted 1 year ago

“The activity was great & the customer service was 10/10 Price good & thank you for helping in customer service”

Helpful Report

Posted 1 year ago

Activity Superstore Ltd is rated 4.1 based on 876 reviews