Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 4.05

4.1 Rating 902 Reviews

77 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

Info

4.1

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the voucher for a gift so can’t comment on how it is to redeem it. However, the choice of vouchers is extensive and the ordering process very straightforward. Delivery by Royal Mail was free and arrived the next day.”

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Posted 4 months ago

“I specifically selected physical gift box the website has issues on my browser refreshed several times and checked out with digital version. I reached out and did not recieve a responce so have opened paypal dispute.”

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Posted 4 months ago

“A great selection of activities and at such good prices”

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Posted 4 months ago

“Very easy to order and voucher came quickly. Thanks”

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Posted 4 months ago

“Good information”

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Posted 4 months ago

“Everything about the activity purchase was simple, whether by email or phone. In fact the Office team were extremely pleasant and professional to deal with. I'll be back!”

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Posted 4 months ago

“It was relatively quick but I did find it confusing knowing what to do next about booking my experience. There seem to be a lot of steps to go through before that.”

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Posted 4 months ago

“I purchased this as a present the process was easy and the delivery very speedy thank you”

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Posted 4 months ago

“When ordering I asked for one of the two items ordered to carry the names of Ray and Ann for whom it is a Christmas present, unfortunately you did not do so.”

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Posted 4 months ago

“It was easy to negotiate the website. There are numerous adventures and activities to choose from. I am delighted with both my purchases”

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Posted 4 months ago

“Activity which has been ordered for yesterday has still not arrived”

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Posted 4 months ago

Thank you for your feedback. I can see that we have been in touch and amended your email address in order to resend the Evchr. I do hope this was then received promptly.

Posted 3 months ago

“A great variety of activities to choose from for Christmas presents at value prices. Ideal put a smile on faces, to give family and friends a break or an experience.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Easy to purchase and quick to respond to email queries”

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Posted 4 months ago

“Great gift and price but really disappointed that my personalised gift note/ card wasn’t included. No response to my email asking if they could provide one.”

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Posted 5 months ago

Thank you for your feedback Donna, Please may you kindly reach out to us Customersupport@activitysuperstore.com and we will be happy to get this resent for you with the message you wish to attach. Best wishes, Activity Superstore

Posted 4 months ago

“Easy to order and was delivered the next day. I emailed customer service to say that only one of my gift experiences had arrived and received a prompt reply saying the other one was sent separately and it came first thing the next day. Will definitely use again.”

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Posted 5 months ago

Thank you for your fantastic feedback Jeanette! We are glad to hear our customer service team dealt with your query promptly and efficiently😁👍 Kind regards, Activity Superstore

Posted 4 months ago

“I have just ordered as a present for my niece and nephew a Two Night Getaway at a very reasonable price. The online ordering process was very straightforward and I received in the post the very next day the Voucher for them to activate at any time in the next 18 months or so. I have purchased these before for them and they have invariably been well satisfied with the hotels or guest houses chosen.”

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Posted 5 months ago

Thank you so much for your wonderful review Barry! We're thrilled to hear that you had such a positive experience with us. 🥰 Kind regards, Activity Superstore

Posted 4 months ago

“My partner will absolutely love this. Bought for Christmas. Thank you for such great service . The voucher arrived promptly. Highly recommend”

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Posted 5 months ago

Thank you for your 5-star feedback Emma! We hope your partner has an excellent experience 👍🌟 Kind regards, Activity Superstore

Posted 4 months ago

“vouchers came the day after i booked it, amazing company”

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Posted 5 months ago

We’re so grateful for your kind words and are glad we could meet your expectations!😁👍 Best wishes, Activity Superstore

Posted 4 months ago

“Easy to order and the gift voucher arrived two days later. Happily recommend to anyone.”

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Posted 5 months ago

Thank you for your wonderful review Mr Mansfield! We're thrilled to hear that you had a positive experience with us and that your voucher arrived promptly. 🥰 Kind regards, Activity Superstore

Posted 4 months ago

Activity Superstore Ltd is rated 4.1 based on 902 reviews