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Activity Superstore Ltd Reviews

4.0 Rating 916 Reviews
77 %
of reviewers recommend Activity Superstore Ltd
4.0
Based on 916 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5

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โ€œUnfortunately never got round to use voucher for tea, but we did enjoy a 2 night stay with second part of voucherโ€
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Posted 1 year ago
Hi Steven, Thank you for your kind feedback! ๐Ÿ˜Ž I can confirm I have extended your voucher for you, to allow you longer to get this experience booked in. Please ensure you book and take your voucher by the date sent to you via email. We are thrilled you enjoyed your Two Night Getaway. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œGreat day out , great price. Easy to bookโ€
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Posted 1 year ago
Hi, Thank you for your 5 star feedback! ๐Ÿ‘โœจ We are very glad that you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œReally easy process to get booked up. Super helpful staff that answered all my questions. Was offered a few upgrades to save me money on photos/video of our experience. Really good customer service. Will 100% use againโ€
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Posted 1 year ago
Hi Sherry, Thank you for your wonderful feedback! ๐Ÿ™Œ We are very glad you were happy with the booking process of your voucher, and that our customer service team was able to assist you. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œjust so easy to extend our 3 vouchers as not able to use then due to illness thank youโ€
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Posted 1 year ago
Hi Stephen, Thank you for your positive feedback! ๐Ÿ™‚ We are very pleased that you found your voucher so easy to extend. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œGreat service :)โ€
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Posted 1 year ago
Hi, Thank you for your kind feedback! ๐Ÿ˜Ž We are very pleased that you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œI recently bought 3 activity vouchers for gifts. I found they had a really good choice to suit all age groups. Delvery was very prompt and I ticked 3 gifts for family off very quickly. Will certailnly use them again. Thankyouโ€
Helpful Report
Posted 1 year ago
Hi Rona, Thank you for your 5 star feedback! ๐Ÿ‘โœจ We are very pleased you were happy with your experience vouchers, and found this so diverse to use. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œGreat experience easy to book and staff very helpfulโ€
Helpful Report
Posted 1 year ago
Hi Michael, Thank you for your wonderful feedback! ๐Ÿ™Œ We are very pleased you were happy with your experience, and found this so easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œwe activated our voucher quite late ,near to the deadline but the activity superstore were very helpful in assisting us to find a location in the area we wanted within the time left. they assisted with several queries we had and even called me back to discuss things in person - super helpful โ€ข Family Portraitโ€
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Posted 1 year ago
Hi Bev, Thank you for your positive feedback! ๐Ÿ™‚ We are very pleased that you were happy with your experience and the level of customer service you experienced when trying to book your voucher. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œPrice is very reasonable and a great range of activity days that just aren't available elsewhere. Can't wait to have my day!!โ€
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Posted 1 year ago
Hi Leo, Thank you for your kind feedback! ๐Ÿ˜Ž We are very glad you were happy with the price paid for your experience, and the range of experiences offered. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œSpeedy response to questions and customer service is exceptional. They really seem to want to help you.โ€
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Posted 1 year ago
Hi, Thank you for your 5 star feedback! ๐Ÿ‘โœจ We are very pleased our customer service team was able to quickly respond to any questions you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œGood service, When we were unable to book the date we wanted they were very helpful in changing the dates and getting back to us so quickly.โ€
Helpful Report
Posted 1 year ago
Hi Lorna, Thank you for your wonderful feedback! ๐Ÿ™Œ We can only apologise you struggled to book your experience, but we are very pleased that our customer service team were able to assist you with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œGood choice of experiences the location and time is totally up to you no limitations Easy to process once in the website all you need was a code to give to the experience location. Easy and good valueโ€
Helpful Report
Posted 1 year ago
Hi, Thank you for your positive feedback! ๐Ÿ™‚ We are very glad you were happy with your range of experiences we offered. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œVery complicated booking system, most experiences needed additional funding. Overall a poor choice.โ€
Helpful Report
Posted 1 year ago
Hi, Thank you for sharing your feedback. I can only apologise for any dissatisfaction you experienced with our booking system, and the associated supplement fees. To address your concerns fully, I kindly request that you email your voucher details, including the voucher number, to me at reviews@activitysuperstore.com. This information will enable us to conduct a thorough investigation and assist you appropriately. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œNot actually been on the helicopter ride yet but only because its limited in my area, but I get constant emails offering other areas and keeping me up to date with availability. When I spoke to company on the phone they was extremely helpfulโ€
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Posted 1 year ago
โ€œThe activity was great & the customer service was 10/10 Price good & thank you for helping in customer serviceโ€
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Posted 1 year ago
โ€œExcellent value for money. Quick to respond to queries. E vouchers arrived so quickly. Would definitely use againโ€
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Posted 1 year ago
โ€œGreat customer service when I had an issue ordering the 2nd part of the gift. Lovely experience shared with my nanโ€
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Posted 1 year ago
โ€œWas bought as a treat for my son and his friends. They had the best day. It was fantastically organised and the staff were absolutely amazing with them and clearly enjoyed their jobs.โ€
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Posted 1 year ago
Hi, Thank you for your kind feedback! ๐Ÿ˜Ž We are very glad that you were happy with your experience, and we hope your Son and his friends loved this. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œReally fun family experience. Really easy to book and we loved our pet photo shoot!โ€
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Posted 1 year ago
Hi Julie, Thank you for your 5 star feedback! ๐Ÿ‘โœจ We are very glad you were happy with your experience, and that you found this easy to book. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
โ€œThere is little choice in my area or surrounding areasโ€
Helpful Report
Posted 1 year ago
Hi Vivienne, Thank you for taking your time to share your feedback. I can only apologise for any dissatisfaction regarding the range of locations on your voucher. Upon investigation, I have identified a location within 5 miles of your address where you can book your experience. Should you require assistance in making the booking, our customer service team are happy to assist. Alternatively, they can also help you explore the option of exchanging your voucher for a more suitable experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.
Posted 1 year ago
Activity Superstore Ltd is rated 4.0 based on 916 reviews