Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.76

4.8 Rating 2,022 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 10th November 2024

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with both products and service”

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Posted 1 year ago

“Brilliant! Easy to apply and does the job.”

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Posted 1 year ago

“Called up for a sample of One way mirror film. and asked regarding different opacities, to be told to add to the notes when ordering and they would send one of each. I did that and only one arrived and it was two way not one way, so waste of time and money”

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Posted 1 year ago

May thanks for your review, Rodger I’m so sorry to hear that the warehouse never included the Free samples I offered you. I have sent you another set in the post. I hope this does resolve your issue. If you need any further help. Please do let me know. Kind regards Martha

Posted 1 year ago

“Very quick delivery, items well packaged. Film was exactly as desribed and what we wanted. Good service”

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Posted 1 year ago

“Great all round service fast delivery. Thanks”

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Posted 1 year ago

“Order shipped quickly and was reasonably priced, as described and a good quality. Really clear installation videos helped to get a professional looking install.”

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Posted 1 year ago

“Excellent to deal with, fast delivery. Would deal with again.”

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Posted 1 year ago

“Great service, fast delivery, would definitely recommend.”

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Posted 1 year ago

“After approx 25 emails because they cannot tell the difference between horizontal and vertical or width and height I have thrown the towel in and returned the goods at a cost of £8.99 which I am informed I cannot claim back as they delivered the right goods. They did not deliver the right goods I ordered horizontal stripe film and got vertical stripe film how can they say the delivery was correct ?”

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Posted 1 year ago

Many thanks for your message Elizabeth. We are very sorry to hear the item was not what you were looking for. I can confirm we did indeed try to liaise with you for quite some time to find a suitable product. While we would refute the claim the product was different to the item in the picture. it's not really relevant since we offered you the option to return the item for a full refund and even included a free postage return label. I am glad this is now resolved. Kind regards Martha

Posted 1 year ago

“Really easy to apply. No bubbles whatsoever. Perfect for what we wanted. Highly recommended 👌”

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Posted 1 year ago

“Excellent service and great price too”

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Posted 1 year ago

“Was easy to purchase, product came very well packaged, no damage. Purchase arrived earlier than quoted and arrived with clear picture instructions to use, very pleased with the product and how it looks, great purchase experience, would buy again and would recommend, thanks”

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Posted 1 year ago

“As always, perfect service is provided. The products I have purchased, have been ideal for my needs. Both mirror tint and misted privacy film are doing a very good job in my home. Products are supplied with easy to follow installation instructions, and once in place should last a lifetime.”

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Posted 2 years ago

“Easy to order. Delivery was quick and efficient. Good quality product (customised doormat).”

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Posted 2 years ago

“Received my order today, looks good, neatly packed in a tube, will be trying it out in a few days, but confident it will work on my greenhouse windows.”

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Posted 2 years ago

“I have NOT received my order. I am still waiting for my order .”

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Posted 2 years ago

“Excellent Service. Packaged very well, received item within 3 days. Very pleased and will definitely use this Company again. Thank you.”

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Posted 2 years ago

“Great product,easy to fit don't try to rush it,quick delivery,thanks”

Window Films Direx Limited 5 star review on 28th November 2022

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Posted 2 years ago

“Excellent service and quick delivery, much appreciated.”

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Posted 2 years ago

“My favourite thing to use for a quick fix of privacy. I’ve got 20m of mirror film and put on all the windows in the house. It was easy to apply, my 10 year old helped me out. It’s good quality film and got great results in a short time.”

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Posted 2 years ago

Window Films Direx Limited is rated 4.8 based on 2,022 reviews