Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.76

4.8 Rating 2,022 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 10th November 2024

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never use this company again. Order never arrived, I phoned to inquire where my order was. I was informed in not coming as my address cant be found. (Ive never had an issue with deliverys before) and I cant get a refund until they are ready. No apology for the trouble just attitude of a member of staff.”

Helpful Report

Posted 3 years ago

Many thanks for your feedback. I’m sorry to hear of your disappointment. Unfortunately, as I tried to mention over the phone in between you screaming, Royal Mail is unable to locate the delivery address as you failed to supply a road name at checkout. I have offered to send a replacement, but you have chosen to have a full refund instead. If you need any further help, please don’t hessite to contact us back.

Posted 3 years ago

“Oder arrived on time and was well packed. Have now fitted the Film and so far very satisfied. Good fitting instructions were attached to the item delivered and the film went onto my window quite easily.”

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Posted 3 years ago

“Products good however the video is confusing as to which part is for use!”

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Posted 3 years ago

“ordered on line, quick response to confirm by email. kept in informed about delivery and delivered on time .”

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Posted 3 years ago

“good quality , easy to use , just keep soapy wet , and squeeze out water job done.”

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Posted 3 years ago

“Delivered securely in a strong rigid cardboard. tube in no time at all. Surprisingly easy to fit if you watch the installation video. All at a very reasonable price.”

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Posted 3 years ago

“Excellent window coverings only advice for novices is to follow the instuctions carefully”

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Posted 3 years ago

“Have used this company before and will again. Good products.”

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Posted 3 years ago

“Excellent product really easy to use quick delivery times my first time using this will certainly use it again in the future”

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Posted 3 years ago

“Extremely poorly cut vinyl tape. Looks very rough when in place. So much so that I will not be using it and will purchase another brand of tape for my boat. Looks like it’s cut with an old pair of scissors!!! Not impressed!”

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Posted 3 years ago

“Great product that came with very good instructions. Looks very good.”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“Ordered safety window film, came promptly and well packaged. Film was easy to use and looked good after installation.”

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Posted 3 years ago

“Arrived as described. Good quality product and speedy delivery. Thank you”

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Posted 3 years ago

“I would strongly recommend this company the item was fast been deliver and no problems at all 10 out of 10”

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Posted 3 years ago

“Made a recent purchase online and made a mistake with my order. When I called them the lady was very helpful and sorted out the issue promptly. Item arrived quickly and is just what I wanted. Would definitely recommend”

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Posted 3 years ago

“Pleased with the result but very tricky to get it right on a large patio door. Definite tint to it and shades the room so really hoping it does protect from UV, only time will tell.”

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Posted 3 years ago

“Lovely product watched the video how to apply and was really easy”

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Posted 3 years ago

“Never buy things in this company. Lost product.”

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Posted 3 years ago

Many thanks for your review. I’m sorry to hear about your disappointment. We have looked into the issue and can confirm, the item was delivered on time and to the correct address. If you are having a problem locating your item, please do get in contact with us for further assistance.

Posted 3 years ago

“I will be ordering the Victorian Theme window film sheet. The samples I received were very helpful.”

Helpful Report

Posted 3 years ago

Window Films Direx Limited is rated 4.8 based on 2,022 reviews