Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.76

4.8 Rating 2,025 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Product is easy to install and instructions are very clear.”

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Posted 3 years ago

“First time customer, ordering process was very good. Dispatched email came through and received the items within 48hrs. The window film was put on the windows following the simple guides. very happy customer and a great company to do business with.”

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Posted 3 years ago

“Quick and efficient good quality aswell”

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Posted 3 years ago

“Very quick delivery. Really easy to install ( make sure you read the instructions or watch the video). Extremely pleased with the window film.”

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Posted 3 years ago

“This company provides great products, the window film I purchased is very good, delivery was quick, quality is good.”

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Posted 3 years ago

“Ordered another one with a different colour finish to the first as I made a bit of a mess when installing it to the window. Completely my fault and nothing to do with the product.”

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Posted 3 years ago

“I've purchased products twice from Active Window Films. On both occasions the service has been excellent. The product was posted quickly and I was kept up to date with the order / delivery. The product instructions were clear and I was able to install easily. They are newly installed so I can review the longevity of the products, but I am very happy so far and would purchase again in the future.”

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Posted 3 years ago

“Had some film and ordered some products for fitting it. Dispatched rapidly and arrived very quickly. In conjunction with video instructions, fitting was straightforwardly achieved. Very happy overall.”

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Posted 3 years ago

“1ST CLASS SERVICE , VERY EASY TO DEAL WITH”

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Posted 3 years ago

“Fast and efficient service. Film application is straightforward but can take a couple of goes to get the knack. Only issue is that the buyer should be very careful to check precisely the type of double-glazing they have if adding this to the interior - if not sure, just ask - they were very helpful. Would be good if the interior and exterior films had some print on the backing film to distinguish the twp types as look pretty much identical but the service provided was excellent.”

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Posted 3 years ago

“Great quality product at a keen price with fast delivery.”

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Posted 3 years ago

“Great product, as described very prompt delivery, tricky to apply but good results if instructions followed and patience exercised in doing the job”

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Posted 3 years ago

“I followed the installation instructions on the enclosed sheet, not the video. The difference being that the video suggested removing the protective film before offering the film to the window, whereas the instruction sheet suggested offering the film to the window, back to front, removing the protective film in situ, & finally reversing the film & positioning on the glass. It took some time & care, but the result is fine. To help me identify which side was which I separated the two layers at one corner, & marked the clear protective film with a felt tip marker. (I was afraid of ending up with the adhesive side of the film facing out!)”

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Posted 3 years ago

“Good quick delivery, the UV window film is something that can only be evaluated over time, The company has always been helpful”

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Posted 3 years ago

“The sample supplied is of no use to me as I thought I would be getting a selection to compare shades so I will not be placing an order. I do not believe it gives an option when selecting a sample you get what you are given which as stated was very limited, hope this helps. Thanking you”

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Posted 3 years ago

“Ordered on Tuesday lunchtime (6 July) paid £4.99 for 24 hour tracked, dispatched on Wednesday, and it didn't arrive until Friday. Phoned Thursday and told it was a one to two days service - perhaps you should say that on your website. I'd have been as well to use free postage.”

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Posted 3 years ago

“Ordered 5mm perspex, size 8 x 4, arrived no damage, well happy as it fitted like a glove. not sure who delivered it as i was in work.”

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Posted 3 years ago

“Very quick service item arrived on time”

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Posted 3 years ago

“Very speedy and efficient service Item delivered within 2 days of placing order”

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Posted 3 years ago

“Perfect ! fast delivery and everything as promised I would recommend to anyone 5*”

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Posted 3 years ago

Window Films Direx Limited is rated 4.8 based on 2,025 reviews