Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.76

4.8 Rating 2,022 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 10th November 2024

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good price it's My second order ! My husband found it easy to put on but he used to do this as a job .So definitely recommend”

Helpful Report

Posted 2 years ago

“The first that arrived was damaged in the post. I notified Films Direx Limited who sent a replacement straight away. I have not fitted the film yet, but I am certain it will be fine. I can't speak to highly for this company. Thank you”

Helpful Report

Posted 2 years ago

“Bought their polycarbonate film and felt no effect, they were not understanding of my complaint and couldn't even offer some money back for the complete waste of my money. /email conversation was painful, not responding to points raised and just resending the same language every time like politicians do.”

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Posted 2 years ago

“Bought film from here a few years ago , and now come back for more . Good prices and good service , will always be back here if I need more . Thanks.”

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Posted 2 years ago

“Great website, intuitive and detailed. Order delivered in two days, packaging superb. High quality product.”

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Posted 2 years ago

“Good quality tape, easy to use website and friendly staff”

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Posted 2 years ago

“Excellent service from this company”

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Posted 2 years ago

“We needed a copper film to finish off our large free-standing shower. I know from experience installing these isn't easy. however, we are pleased with the quailty, result and service. Thank you.”

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Posted 2 years ago

“Simple to order. Very quick delivery. Excellent fitting instructions & video. I did Five large windows, without any bother, in 24 hours. What more is there to say. Very pleased with the result.”

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Posted 2 years ago

“Their customer service was very good, I never had to wait long for an answer to my questions, and I had lots of questions, about shades of the transparent film etc. Everyone with whom I was in email and phone contact was helpful and friendly, and the product arrived quickly. I would certainly return if and when I need more colour transparent film.”

Helpful Report

Posted 2 years ago

“I bought the UV film and it was delivered as requested and very promptly. The film was quite difficult to install (particularly on a loft window!) but the trick seems to be to use plenty of slip solution to allow you to get rid of bubbles and creases. It's hard to tell it's even there now so very pleased overall.”

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Posted 2 years ago

“We have ordered this before and so easy to fit and works exactly as it says. will keep ordering as needed for our holiday village apartments. super fast delivery and communication”

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Posted 2 years ago

“Good product. Takes a lot of time to get all the bubbles out but end result ok”

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Posted 2 years ago

“Very good service from the company. It's a good idea to watch the demo video before starting as it helps. It took two of us to undertake using the window film, they were for 3 pairs of long windows and a set of french doors in our lounge. We found the french doors the hardest as the door handles got in the way a bit. We did have to bin one window's film as it just went streaky with air bubbles, no idea what we did wrong there when the previous window went so well! But the cost is reasonable so we just ordered another one. Looking forward to our furnishings not fading in a room that faces due south.”

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Posted 2 years ago

“Good quality,quick delivery,price is good too.happy and satisfy with product excellent 🙂 thank you.”

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Posted 2 years ago

“In order to get this on your window properly, you MUST follow the instruction video. Once you do it is amazing. Peace of mind now when going away in these bad times. Knowing your security is up to date and your home is safe. Will be ordering some more soon for outhouses. Came quickly and well wrapped.”

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Posted 2 years ago

“Once again without fail another faultless job from the team.”

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Posted 2 years ago

“Phoned before purchasing product for advice - very helpful/knowledgeable staff. Prompt delivery and professional packaging of product. I recommend this company.”

Helpful Report

Posted 2 years ago

“I contacted the company for advice on the "Bubble Free Privacy Frosted Window Glass Film Etched Glass Frost Vinyl Easy Install" and found them to be very helpful. I then ordered 20m x 76cms which arrived promptly and was well packed. The installation instructions were easy to follow and with the aid of the installation kit the films were applied without any problems. Highly recommend this company.”

Helpful Report

Posted 2 years ago

“easy to apply but the finished product isn't as premium or clear as expected. also only recieved 1m instead of 2m. would not recommend or buy again.”

Helpful Report

Posted 2 years ago

Window Films Direx Limited is rated 4.8 based on 2,022 reviews