Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.76

4.8 Rating 2,022 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 10th November 2024

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered haven’t arrived. Communication to the company querying the delivery ignored. Nothing positive to write as they’ve taken my money and I have no goods as ordered”

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Posted 2 years ago

Many thanks for your review. We are truly sorry to hear about your issue. I can confirm we have checked all emails and have never received an email or support ticket from you regarding a delayed delivery. I have checked your tracking and can see the item was delivered to you already. If you still require help, please do send us an email or telephone us.

Posted 2 years ago

“Nightmare.”

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Posted 2 years ago

“Unfortunately, the film was still see through so we could not use it.”

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Posted 2 years ago

“Came creased so really disappointed as they cannot be removed. Would like refund or replacement.”

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Posted 2 years ago

Many thanks for your review. We are very sorry to hear of an issue with your order. If you would like to email us at info@activewindowfilms.co.uk or call us on 0121 667 7227, we would be more than happy to look into this issue and resolve it for you.

Posted 2 years ago

“Very good product, installation easy,will definitely use this company again.”

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Posted 2 years ago

“Super fast delivery, excellent quality film. Definitely use again.”

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Posted 2 years ago

“Beautiful”

Window Films Direx Limited 5 star review on 26th September 2022

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Posted 2 years ago

“Great product & fast delivery.”

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Posted 2 years ago

“I found it pretty easy to apply to my windows. Pretty self explanatory. It would help if it was noted in the instructions which side was sticky, silver or blue to avoid having to touch the adhesive to find out.”

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Posted 2 years ago

“I purchased the wrong item they replaced with correct item. Exceptional service”

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Posted 2 years ago

“An order was made to cover a glazed area of approx. 2.4 x 2m, we chose the external foil and it arrived with fair promptness and securely packaged. The film itself was easy to apply with care and instructions were included. I will be recommending this company as well as the product used as it has significantly reduced solar gain with the room fitted.”

Window Films Direx Limited 5 star review on 12th September 2022

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Posted 2 years ago

“Great product. Timely dispatch.”

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Posted 2 years ago

“amazing product - exactly what I wanted! Very quick delivery. Will be ordering from Active Window Films again.”

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Posted 2 years ago

“Easy to find exactly what I was looking for, quick delivery, easy to cut to size, relatively easy to use.”

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Posted 2 years ago

“Used the product for my mirrored wardrobe and I am over the moon. Thank you. Regards Kathleen Woodall”

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Posted 2 years ago

“very good product”

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Posted 2 years ago

“The best service I have received in a long long time. All queries answered promptly and thoroughly Nothing was too much trouble Impressive company”

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Posted 2 years ago

“Good Delivery, clear fixing instructions, installed correctly has not shown any deterioration all this time. Performed as expected.”

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Posted 2 years ago

“Excellent service and pleasantly surprised how easy to apply the film was :-)”

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Posted 2 years ago

Window Films Direx Limited is rated 4.8 based on 2,022 reviews