Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,, Birmingham
Rating: 4.76

4.8 Rating 2,016 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Active Window Films, Unit 1 Hudson Drive, Hudson Trading Estate,
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 10th November 2024

126

Anonymous

Anonymous // 01/01/2019

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“I have used Window Films Direx on several occasions now. The order and despatch process can't be faulted and the product itself is first rate.”

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Posted 4 months ago

“Arrived pretty fast.”

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Posted 4 months ago

“Easy ordering and the goods are always well packed and delivered safely and on time. Highly recommended.”

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Posted 4 months ago

“Prompt delivery and quality item. Looks great on my doors!”

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Posted 4 months ago

“Product was well packaged, easy to use and finished nicely. Arrived on time and as described”

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Posted 4 months ago

“Arrived very promptly, easy to use and follow instructions. Does affect view out slightly, things appear a shade darker but your privacy is very good. Some bubbles may appear in the film after installation, but these quickly disappear other own.”

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Posted 4 months ago

“I'm a repeat customer as just moved and needed to use film on a window that gets full sun & neighbours can see straight in. As always it was a quick delivery, easy to order and easy to apply.”

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Posted 4 months ago

“Very pleased with product and outcome. Looked harder to apply than it was. If you read and follow the instructions all will be well.”

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Posted 4 months ago

“Excellent service. Competitive price. Fast delivery. Great product. Simple instructions. Happy customer!”

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Posted 4 months ago

“Opal white Frosted Window Film - excellent product. Easy-ish to put up (a larger work surface would have helped me). Thanks for very helpful instruction video. Will buy again if we need another”

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Posted 4 months ago

“Very happy, quick delivery and safety film was easy to install, looks no different to ordinary glass!”

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Posted 4 months ago

“Brilliant 5 star in fact I've ordered more highly recommend no problems quick deliver and very helpful staff”

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Posted 4 months ago

“Good price delivery on time product fit for purpose.will be using again”

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Posted 4 months ago

“UPDATE: I had a phonecall with Zara and she explained in more detail what had happened and I feel like we reached a good understanding. Frustrations have been dealt with and I'm now expecting my order to arrive soon. ORIGINAL REVIEW: I placed an order on June 25th and it was shipped on June 26th. On July 5th I contacted the company to find out where my order was and was told they would investigate. I've chased multiple times and kept being told by Zara that she was still 'investigating'. Today, July 12th, 16 days after the order was shipped, she told me she had 'checked the tracking' and that it is on its way to me. I don't know how the process of investigating works but why did it take 10 days to check the tracking? I understand that shipping issues happen but it's disheartening to be met with such apathy and a simple 'sorry about any inconvenience' would've helped a lot. I'm sure it's a great company and the person who recommended AWF to me had nothing but great things to say so even he is confused as to why the response has been so lacking. I hope I receive my order soon but based on this experience I cannot recommend AWF.”

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Posted 5 months ago

“Excellent product which is easy to apply (although need to be careful to be dust free and make sure you handle film carefully to avoid kinking). Have purchased several times and always been happy Only issue was late delivery by Royal Mail..... all their fault”

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Posted 5 months ago

“Arrived on time. We’ll packaged with full instructions which I thought weren’t included until I rolled out the film Easy to install and did the job”

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Posted 5 months ago

“Good quality products and fast shipping”

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Posted 5 months ago

“2nd time purchase very pleased”

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Posted 5 months ago

“Good value product and free delivery! What else is required?”

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Posted 5 months ago

“Absolutely brilliant does what it says keeps you house so coll on them hot days. And very good privacy aspect aswel would definitely recommend this company to anyone brilliant job thank you”

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Posted 5 months ago

Window Films Direx Limited is rated 4.8 based on 2,016 reviews