Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.76

4.8 Rating 2,039 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 10th February 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product that's simple to apply to your clean windows. It would have been worth mentioning in the fitting instructions that before being installed both sides of the film appear to be the same colour. Once the procective film is removed, it is the 'tacky side' which should be sprayed with the slip solution following which this side is applied to the inside of the window.”

Window Films Direx Limited 5 star review on 21st June 2023

Helpful Report

Posted 1 year ago

“Great customer service, replied quickly to my enquiries before I placed the order.”

Helpful Report

Posted 1 year ago

“Very fast delivery.and the customer service was professional. Zoltan”

Helpful Report

Posted 1 year ago

“Purchasing online as it should be, Quick delivery and A quality product that really does work, Beware of other cheaper window films, they don't install as easily and certainly do not look as good!”

Helpful Report

Posted 1 year ago

“Took longer than expected to arrive Post Office. Good results,has cut down the heat coming into the bedroom in the summer mornings, privacy for the front of the house. Only issue I had was starting the peel as the tape kept pulling off. The stronger tape was awkward to remove from the film after applying to the window. Great product.”

Helpful Report

Posted 1 year ago

“Ordered some static non adhesive reflective film and the product arrived swiftly and carefully packaged with a full set of instructions. Very happy with the service and the product itself.”

Helpful Report

Posted 1 year ago

“Second purchase from this company. Delivery really fast. Have just used the thermal reflective film. So far good results. Has cooled the room down from large window in direct sun.”

Helpful Report

Posted 1 year ago

“I needed to reduce the sun's glare and heat in our garden summerhouse and the blinds I installed last year didn't do the job. After further research, I found Active Window Films have the solution as the windows are double glazed and you can't fit film on the inside, only on the outer face. I ordered a sample and put that on as a test and wow, the glare was gone but it was too small to verify heat reduction. Nevertheless, I ordered the film and now, om;y time will tell but I am sure it is the fix I needed. Very helpful customer service too with questions being answered very quickly.”

Helpful Report

Posted 1 year ago

“Excellent product and service. I haven't used this product before but it was easy once I watched the video. I would highly recommend both the film and the company.”

Helpful Report

Posted 1 year ago

“Excellent products at amazing prices. Delivery was very quick would highly recommend active window films”

Helpful Report

Posted 1 year ago

“Ordered two hand held window wipers good price fast delivery and good quality items all very good”

Helpful Report

Posted 1 year ago

“Slight bubbles in film and cut 5cm short so useless and absolutely no response”

Helpful Report

Posted 1 year ago

“Very quick delivery, very good product”

Helpful Report

Posted 1 year ago

“This blackout film has saved my life. I used to struggle to sleep and tried everything. These are the only thing that have actually worked 10/10 would recommend”

Helpful Report

Posted 1 year ago

“I online ordered the window film and fitting kit on a Friday afternoon but found over the w/e that it was not needed. Cancelled on the Monday morning and received a full refund. Thanks for the great service.”

Helpful Report

Posted 1 year ago

“First time of using and I wasn't disappointed. Parcel was well packaged and is very suitable for what I wanted.”

Helpful Report

Posted 1 year ago

“Quick delivery straight forward shame I’m the weakest link.”

Helpful Report

Posted 1 year ago

“V good service and quick at getting my Film”

Helpful Report

Posted 1 year ago

“Terrible. They do not respond to emails, I wanted my order refunded and cancelled and no response. Still waiting for my order to be refunded. What a joke of a company.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Mr Zien, we sincerely apologize for any inconvenience you've encountered. I can confirm that we received an email from you requesting your order to be cancelled. Unfortunately, as the order has already been delivered, it's not feasible to cancel it at this point. However, if the product is, for any reason, unsuitable for your needs, we warmly invite you to return it for a full refund. Once again, we deeply regret any distress caused, and we appreciate your understanding in this matter. Kind regards Martha

Posted 1 year ago

“This is the second order I have purchased from yourself and as with the first excellent product excellent service.would definitely recommend”

Helpful Report

Posted 1 year ago

Window Films Direx Limited is rated 4.8 based on 2,039 reviews