Window Films Direx Limited Reviews

Name: Window Films Direx Limited
Address: Window Films Direx Limited, Unit 1 Hudsons Drive, Hudsons Trading Estate, Cotteridge, Birmingham
Rating: 4.75

4.8 Rating 2,056 Reviews

95 %

of reviewers recommend Window Films Direx Limited

Company Reviews

Metrics

Info

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1216677227

Email:

m.kelly@activewindowfilms.co.uk

Location:

Window Films Direx Limited,
Unit 1 Hudsons Drive, Hudsons Trading Estate,
Cotteridge
Birmingham
B30 3BB

Window Films Direx Limited 5 star review on 17th March 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer services don't bother to reply to the email”

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Posted 5 years ago

“Excellent product, never used before wanted to stop sun in the hall, it worked easy to use...”

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Posted 5 years ago

“Easy to use worked well.”

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Posted 5 years ago

“Messed up the first film as I did not remove the backing properly and the film folded in on itself and got stuck together. But I learned from my mistake and had another go this time I removed the backing more carefully (slow) and the rest was plain sailing. I have purchase more film to cover more windows and really like and recommend the product.”

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Posted 5 years ago

“Horizontal stripe film arrived very fast (2 days) nicely packed in cardboard tube. Looks good on window and lets light through ,however it is necessary to pay attention to installation instructions and note that the U Tube video and the instructions within the tube are different ? One says remove liner whilst on the window, the other says remove liner whilst on table.. U Tube does not mention there is an adhesive side,which must be reversed on to glass.... having said that I am pleased with product and quick delivery.”

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Posted 5 years ago

“Very helpful company (supply and after sales). The liner on the film is virtually invisible to view but it is there. Yet to apply the film but so far very happy”

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Posted 5 years ago

“The product it’s self was perfect. The video on YouTube was an excellent idea. However the product arrived so tightly rolled it creased. Once this product has a crease it’s impossible to remove.. I wanted to black out two windows in the end I only managed one.”

Window Films Direx Limited 4 star review on 5th June 2019

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Posted 5 years ago

“Very effective for heat control in my conservatory. It makes it a bit darker but it is worth it, we can now use the conservatory on a sunny day. A bit difficult to install on ceiling long windows.”

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Posted 5 years ago

“Excellent product, bit fiddly to apply but once we worked out how it should be done it was 'plain sailing'. Delivery was a day late though. Grrr. I think I remember checking an online box for a 24hr service but in reality it was more like 48hrs in the end. H (London)”

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Posted 5 years ago

“Being asked to review something before it has arrived ....”

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Posted 5 years ago

“Excellent product & arrived when expected. Very easy to apply once the instructional video has been watched. Soapy water spray really does ensure the film is smooth & bubble free. The only thing that would make the product better is a grid/lines on the backing paper, so that it is easier to cut down to size.”

Window Films Direx Limited 4 star review on 14th April 2019

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Posted 5 years ago

“Received the goods quickly. have not yet tried the product but when I do, I will respond”

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Posted 5 years ago

“Very efficient company, quality products at the right price and quick delivery.”

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Posted 6 years ago

“Very easy to deal with and a quick service. Initially I was a bit worried because the installation instructions said the product was not suitable for 'glass which curves 2 ways' (or some-such) which is basically what bathroom glass does. Doesn't seem to be a prob though. There is also a blemish/ripple in the film which I assumed was in the liner so I pressed on (literally). Unfortunately it ain't, but it's not hugely noticeable, looks good, and does the job.”

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Posted 6 years ago

“A very very good product , but take time covering your Windows and read the included instructions you will have a professional looking job, a good company to deal with.”

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Posted 6 years ago

“The window film is good but the ends wont stick i think there is to much water”

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Posted 6 years ago

“Appears to be a very good product though I haven't fitted it yet. My only negative was that there were no instructions or links as to how to fit, though I know there is a video on the site.”

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Posted 6 years ago

“As previous reviews state follow the instructions and everything will go fine.”

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Posted 6 years ago

“Very pleased with the delivery the only downside no instructions on the fitting of this product otherwise very pleased”

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Posted 6 years ago

“Frosted film worked brilliantly. The custom cut out caused more problems. The backing sheet would have been easier to handle if trimmed before removing backing as this tangled as we pulled away backing.The border edge just got in the way. Followed instructions on you tube meticulously many times and got son to do so too. We had a lot of masking tape on rear of cut out . several bubbles appeared around cutout after the 24 hour period. The youbtube video doesn't seem to warn or go into enough detail re how to eliminate these bubbles. Our written instructions photocopy were incomplete. We had absolutely no problem and grest result with the plain, the cut out was clear, but bubbles around cutout not so good. Delivery was prompt and well packaged.”

Window Films Direx Limited 4 star review on 28th January 2019

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Posted 6 years ago

Window Films Direx Limited is rated 4.8 based on 2,056 reviews