ACL Consultancy Ltd Reviews

Name: ACL Consultancy Ltd
Address: The Old Carnegie Library 361 Ormskirk Road Wigan , ,, Wigan
Rating: 4.97

5.0 Rating 316 Reviews

100 %

of reviewers recommend ACL Consultancy Ltd

Company Reviews

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Info

5.0

Based on 316 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About ACL Consultancy Ltd:

Mis-Sold Investment Claims Managers.

Visit Website

Phone:

0333 358 0074

Email:

info@aclconsultancy.co.uk

Location:

The Old Carnegie Library 361 Ormskirk Road Wigan , ,
Wigan
WN5 9AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When my pension investments got stolen I contacted a number of companies that said they could recover at least part of my money and finally contacted ACL as they were charging a lot less than other companies. After going through the initial claim Cord and the team were brilliant at getting further funds back for me even though it took quite a while they were extremely tenacious and wouldnt give up until the money was paid. I would highly recommend them, they were great.”

Helpful Report

Posted 1 year ago

“I wasn't sure at first thinking that I would not get anything at all. I started the claim with ACL a month before the cutoff and this July they confirmed that FSCS had ruled in our favour that I was entitled to the max amount payable. Within 24hrs of receiving that message from ACL I received the monies. The company kept me updated and was friendly and no hassle. If anyone needs help with their lost SIPP s then contact ACL don't sit on the fence worrying they will help you and will advise if there's a way of getting some funds back to you. Would highly recommend the company. Thank you.”

Helpful Report

Posted 1 year ago

“ACL (Cordula, Hannah and the team) are a serious force. What a fantastically, friendly, knowledgeable bunch. Key words for people reading this review are CIB Life and Pensions, Rowanmoor and The Resort Group (Dunas Beach). Explanation of a very very complicated case in law in such a way as to be understandable, their expertise and understanding is invaluable especially as all the complicated jargon was absolutely lost on me. The Rowanmoor case is still ongoing but I am very hopeful of a positive outcome from the FSCS. The Resort Group "investment" was a clear scam - unregulated as it turns out and ACL fighting your corner is a winner. Cannot recommend them highly enough. Anyone reading this and needing help with such dodgy companies as mentioned you Need ACL Consultancy on your side!!”

Helpful Report

Posted 1 year ago

“An excellent service . Without the expertise of ACL I wouldn’t have been successful with my claim . I would highly recommend.”

Helpful Report

Posted 1 year ago

“I've never leave a review but cordula and her team well, A huge thanks to cordula and team for successful winning my pension claim. If you have lost a pension give cordula a call there is a time limit for claims you won't be sorry. So again a big thank you.”

Helpful Report

Posted 1 year ago

“I would like to say a big thankyou to Cordula and her team, they were amazing at every step of my claim, and came up trumps. I always thought it was a long shot and had been denied a claim in the past which I thought was unfair, Cordula agreed and went about making a claim for me. Over the moon with the result”

Helpful Report

Posted 1 year ago

“Thank you to Cordula and ACL, i was surprise how quickly my claim was sorted out by the FSCS”

Helpful Report

Posted 1 year ago

“A very special thank you to Cordula who has worked with colleagues incessantly to achieve success on our behalf. Well done. Ann Purdy”

Helpful Report

Posted 1 year ago

“Waste of time Absolutely no communication Keep going around in circles”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you are unhappy with your recent experience. We always strive to provide the best service possible, and we regret that we were unable to meet your expectations in this case. We provided an explanation of the situation regarding your claim: Based on the information available to us, we advised that it would be challenging for us to pursue your case due to a lack of essential data. Although we advised you to approach the free FSCS service directly given the nature of your case, you preferred us to act as your representative. To effectively manage your claim, we had requested various items of your evidence. Unfortunately, we did not receive these crucial pieces of information, which made it difficult for us to proceed further. We understand your frustration and we apologise if there was any miscommunication on our part. Our intention was to assist you in the best way possible and regret any inconvenience caused. If you would still like to discuss this matter or provide the necessary screenshots, we encourage you to reach out to us directly. We value customer feedback and are committed to resolving any outstanding concerns.

Posted 1 year ago

“I can’t believe we have had a payment through the FSCS but I had faith in what we knew was injustice with my investments. After three and a half years ACL were successful in getting a financial settlement . We had to include bailiffs as portofina would not pay me but with the tenacity of Cordula and the team at ACL they had to pay me my investment , interest , and compensation . Without the help of Cordula and ACL I am sure I would never have received any money I am more than pleased with the payout and am more than happy to pay the invoice that has been sent for all the hard work that they have done. . I would recommend to anyone to use this service because they never give up until we got a positive result . I am currently giving feedback to the FSCS for all they have done too . Once again thank you Cordula for all you have done .”

Helpful Report

Posted 1 year ago

“Having watched my pension amount deteriorate and after getting absolutely no help from Novia Financial I researched for what help I could get from elsewhere. I came across ACL and after reading good reviews , I contacted them. Within an hour I was contacted by Cordula ( Cord) who assured me all was not lost and carefully explained the process. This was probably about 9 months ago. I filled in all the paperwork Cord sent me and Cord kept in regular touch advising me of what was happening and what was likely to happen. In Dec/Jan she called to say that my claim can now go to the FCS but not to expect an outcome for possibly 12 months . Yesterday , Cord called to say she had received a letter from FCS saying that they would be paying me an amount that far exceeded my expectations. Obviously I was delighted as having just passed retirement age this makes a massive difference to my future plans. Next day ( today ) the payment went into my account. I am very very happy! If you are in this situation please do not hesitate to contact ACL and if you are receive a phone call from Cord then you are in the best of hands Thanks Cord x”

Helpful Report

Posted 1 year ago

“First of all, we would recommend anyone to discuss a potential claim with Cordula and the ACL team. We got in touch when we found out that our IFA had been placing our pension investments in UCIS which were unsuitable for us as unsophisticated investors and had been hiding the truth from us for many years: we were feeling stupid and embarrassed. Our confidence was at an all time low and we thought we had little chance of redress. Cordula pointed out where we had two realistic prospects for claims and also gave us reason for some optimism, without promising anything. Clearly, they understand the rules that apply to IFAs but also seem to have a proper appreciation for how the regulators and Ombudsman interpret them, and so pick out the details that make a difference to the strength of a case. So while we were pretty skeptical to start with, Cordula kept us informed about progress, and we gained confidence in her rapidly. It also became clear that we could not have made a strong case for ourselves without that critical knowledge. The first complaint has now been successful and we are waiting for the second to be adjudicated. Cordula has been great throughout, keeping us informed and fighting our corner with kindness and compassion. A breath of fresh air.”

Helpful Report

Posted 1 year ago

“ACL Consultancy have successfully processed a claim on my behalf and I have recently received compensation over and above anything expected. I am over the moon with the result. ACL are thoroughly professional, courteous, helpful and very competitive regarding cost. I am extremely satisfied with the service I received and would recommend ACL to anyone who needs help with financial compensation claims. A big Thank you to Cordula and the team !”

Helpful Report

Posted 1 year ago

“Nothing but utter praise and gratitude for Cord and her team. I was put in touch with Cord at ACL by a mutual contact. I was sceptical at first, but clearly interested to hear Cord's thoughts and understanding. Suffice to say, she and her team have been amazing. Straight talking, clear on the process and managed my expectations very well. I would highly recommend anyone trying to recoup invested funds to have a conversation with Cord.”

Helpful Report

Posted 1 year ago

“Cordula is the most dedicated person to the pursuit of justice that I have ever met. She and the team at ACL have worked tirelessly on my Self Investment Pension claim since 2018. In every respect, she has gone above and beyond to bring the fraudulent companies accountable for their actions until my claim was resolved. Unlike other firms of this nature, I truly believe ACL cares about its clients, and I have no hesitation in recommending their services to anyone who needs help with a claim within their lines of business. An outstanding service.”

Helpful Report

Posted 1 year ago

“A huge thank you to Cordula and her team for handling and winning my British steel pension claim. I was extremely skeptical at first having heard various accounts of people not getting anywhere with their claims then a friend of mine mentioned ACL consultancy of whom he'd dealt with in the past so I thought I'd give them a call and extremely glad I did. The ACL team especially Cordula were extremely professional, informative and nothing was too much trouble and kept me updated throughout the process. If you're ever in doubt with a pension claim, lost investment claim etc give ACL a call you won't be disappointed. Thanks all at ACL.”

Helpful Report

Posted 1 year ago

“Fantastic ACL I would still be waiting for my first compensation payout thanks to Cordula and her team just had my third payment happy new year 🥳”

Helpful Report

Posted 1 year ago

“I was clearing out old papers when I found a box relating to a company who had lost three quarters of my investments. I had been persuaded to move my funds during the 2008 crash to RHAM / Full Circle Asset Management Ltd. At the time, I felt so stupid and such shame that I put the box away and tried to move on. Now finding the box over 10 years later, I decided to do a quick check online about the status of Full Circle before binning it all. I found that other investors had brought cases against Full Circle & looked at the FSCS claim route. I could have done it myself, but thought it would be better to use someone who knew what they were doing. I looked at the reviews for ACL - all seemed positive. I had nothing to lose and didn't really expect anything positive to come of it. I spoke to Cord, who was already knowledgeable about Full Circle & she agreed to review the papers. She agreed to pursue a claim for part of the loss. The pandemic meant Cord had to be particularly tenacious to get all the info she needed. But after a 2 year fight, she won the maximum payout for me. I couldn't believe it... what a Xmas present !!! I can't recommend Cord & her team highly enough. I did nothing except send the paperwork, they earned every penny of their commission. Cord is even keeping my paperwork incase the opportunity arises to pursue a case for the other losses. If you think you have been mis-sold, don't delay, there is a time limit to making a claim. What have you got to lose?”

Helpful Report

Posted 1 year ago

“I have just been helped by your Adviser, Ms Cordula Lenehan, who talked me through the EasySIPP Pension query that I have been struggling with for some time. I would like to thank Ms Lenehan for dealing with me, and arranging for my questions to be answered so fully and I would also like to thank ACL Consultancy Ltd for making this possible.”

Helpful Report

Posted 1 year ago

“I had lost all hope in retrieving any of my pension. I seen an advert while online, I came across ACL Consultancy Ltd, I thought I'll give them ago I've nothing to lose, I've already lost it all with bad management from IFA. I sent an email to ACL, I was contacted by a lovely lady called Cordula, she explained a lot to me over the phone. I emailed the paperwork to Cordula, I knew there and then that Cordula was on a mission to help. With no stone unturned the calls started, emails coming in, it started to give me hope which I never had before. The communication went on for quite a few months. I had a missed call about 18.45 from Cordula, I called back, was told sorry Cordula is on another call, I was told, I'll let her know you called Stephen. Then later on that evening my phone started ringing 20.15 it was Cordula, i wondered if she got time to sleep, always working to help others,we started chatting, my excitement was building as I could tell by her voice it was good news. When Cordula told me my claim was successful with FSCS couldn't thank her enough. I can't thank Cordula and her team for all their dedication and extremely hard work they all put in. A week later my fund were in my bank account minus fees. I can assure you the work that was done my behalf was well worth the fees and services I received form Cordula and her team. They are all amazing at the job they do to help people like me who have lost a lot. I would like to thank Cordula and ACL Consultancy Ltd for their relentless work. I would advise anyone in the position I was in to contact ACL Consultancy Ltd. Many thanks.”

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Posted 1 year ago

ACL Consultancy Ltd is rated 5.0 based on 316 reviews