Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,204 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 17th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attentive and personal service.”

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Posted 3 weeks ago

“Music score arrived promptly and in perfect condition.”

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Posted 3 weeks ago

“Was happy with the book but it was left in the rain as I wasn't in.”

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Posted 3 weeks ago

“I was looking for a couple of products and their prices were competitive and the ordering process straightforward. Delivery speed was average but they used parcel2go who kept me informed of progress. Unfortunatey one product was faulty and had to be returned. Again this was straightforward and a replacement dispatched but communication could have been better and there has been no offer to reimburse my postage to them.”

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Posted 1 month ago

“Okay. Delivery was a bit on the slow side. When it arrived it turned out it was not the edition shown, with the fun cover, but the new boring edition. Bit disappointing because I chose Ackerman's because I thought they had the edition shown in stock.”

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Posted 1 month ago

“Excellent service from Ackerman but poor service from delivery company.delivery person banged on my door dropped parcel on floor and ran off without me seeing him extremely poor service.”

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Posted 1 month ago

“I was very impressed with the speed of delivery. Happy to see that the clarinet had been checked. However, I have some issues with the register key as it seems to sometimes lock I know that I have the option to return it for checking but what with Christmas upon us and the fact I am due to be away in January for 2 months I have opted to persevere”

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Posted 2 months ago

“Prompt delivery”

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Posted 2 months ago

“Efficient and swift service - managed to supply and deliver a song book that was very hard to source from elsewhere.”

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Posted 3 months ago

“Arrived on time and available at a good price.”

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Posted 3 months ago

“Efficient service. Online order arrived very quickly. Thanks.”

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Posted 3 months ago

“The delivery was on time.”

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Posted 3 months ago

“Arrived in good time.”

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Posted 4 months ago

“Excellent price and delivery. I was expecting a longer score for the piece of piano music I chose so perhaps more info on the website about the score would be useful? I didn't look very hard so perhaps I missed it. Very happy with what I got even so.”

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Posted 4 months ago

“Easy web site to use.Ordering straight foreward and delivered quickly. I will use them again.”

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Posted 4 months ago

“Did what they said they would, good product at best price and delivery I could find. Arrived in a day or two. What else is ther to say. Shop with cinfidence.”

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Posted 4 months ago

“Ackerman processed by two orders very efficiently, the price was excellent, and the scores in perfect condition. My reservations concern the use of EVRi for delivery. 1. So far as concerns the first order, originally we had an e-mail saying the estimated delivery date was Friday, September 13. We satisfied ourselves that one of us would be home on that day, and thought no more about it. In fact, it was delivered on Sunday 8th, and we had an e-mail notifying us of this only on that same day, less than four hours before the actual delivery. Had we made plans to be out on Sunday 8th, we wouldn’t have known it was going to be delivered and couldn’t have made alternative arrangements for delivery. 2. So far as concerns the second order, again, the only notice we had of delivery was an e-mail two or three hours before actual delivery, so, again, if we'd been out, we would not have had the opportunity to make alternative arrangements. Also, the item was pushed through a too-small letterbox. As a result the packaging was torn open. I feared tyhe score m,ight be damaged, but fortunately it wasn't. I hope Ackerman will impress upon EVRi the need to give to give customers better advance notice of delivery--at least 24 hours--and to wait for the customer to come to the door instead of using a too-small letterbox with risk of damage to the merchandise.”

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Posted 5 months ago

“Good products at reasonable prices”

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Posted 6 months ago

“Bought two of theses as presents, but one was faded as if it had been in a shop window. So have kept it for myself”

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Posted 6 months ago

“Music score received promptly and easily. Pleased with excellent service”

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Posted 7 months ago

Ackerman Music is rated 4.9 based on 10,204 reviews