Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,203 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery - thank you!”

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Posted 1 month ago

“Excellent service: arrived day after I placed order, and delivery was free. Highly recommend Ackerman Music.”

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Posted 1 month ago

“Down below, I’d said I hadn’t heard from this company. I made a mistake. I had emailed Alfred direct and not Ackerman. My order from Ackerman was immediate and I’m very happy. Sorry for the three rating, it should have been five.”

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Posted 1 month ago

“Item in stock and swiftly despatched. Would highly recommend.”

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Posted 1 month ago

“Always have what I’m looking for. Music dispatched promptly every time. Have recommended to others.”

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Posted 1 month ago

“I was looking for a couple of products and their prices were competitive and the ordering process straightforward. Delivery speed was average but they used parcel2go who kept me informed of progress. Unfortunatey one product was faulty and had to be returned. Again this was straightforward and a replacement dispatched but communication could have been better and there has been no offer to reimburse my postage to them.”

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Posted 1 month ago

“Super quick delivery! Would order again.”

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Posted 1 month ago

“Very happy with the book, but last three audio tracks were faulty; most likely the CD. I have emailed Ackerman three times to ask for these three tracks. Had a response to use local office, but nothing since. I'd like to get the second book when I finish the first, but won't if I do not get these three tracks. I know the three tracks won't change my piano 'skills', but I believe in customer service and may look elsewhere if not received. Please note, just realised I'd emailed Alfred, not Ackerman Music. My order from Ackerman was seamless and very happy with them.”

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Posted 1 month ago

Hi John, Thank you for your review. We haven't had any emails from you regarding this? Did you try phoning one of our shops at all? Sorry to hear you have a faulty cd with your music. I have emailed the publisher to find out if we can get hold of a replacement for you. It isn't a problem we have come across before. Kind regards

Posted 1 month ago

“Thank you for your customer care. Music arrives promptly. In the case of Vocalise I realised I had my copy after all and you were very gracious to allow me to return the music and to refund me. Thank you Ackermann mudic.”

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Posted 1 month ago

“Found the best price for the book I was purchasing here, delivery was free and I wasn't in a rush so I went for it. Being a longer running music shop, I kind of expected the order to take longer than I'd expect from amazon prime etc, but no, it was incredibly fast, it was completely new despite being a very old book and the whole service has been great. It was a very pleasant purchase.”

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Posted 1 month ago

“One of the few suppliers of a solo piano arrangement of a piece I wanted by Ronald Binge. Sent very swiftly and efficiently.”

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Posted 1 month ago

“I ordered a music book and it came very quickly. I would definitely recommend as I have always had a good service from them.”

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Posted 1 month ago

“Fast delivery and quality prints.”

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Posted 1 month ago

“Quickly delivered and pleased with purchase. Highly recommended. Thanks”

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Posted 1 month ago

“A very prompt and efficient service. Thank you.”

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Posted 1 month ago

“I would shop with Ackerman again”

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Posted 1 month ago

“A good test of any company is how it copes when things go wrong. Part of my order arrived The other package didn't. It was easy to obtain the phone number, and even on 23rd Dec to talk to a real person (I think Lizzie is not an AI fiction). We agreed to wait pending end of Christmas postal delays. Mid January we resumed, and agreed "lost in the post" She quickly ordered and dispatched. Courteous, helpful, ready to investigate and problem - solve: I'll use Ackerman again. Not the fault of Ackerman that Royal Mail is not quite getting it together!”

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Posted 1 month ago

“Excellent service thank you.”

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Posted 1 month ago

“Item was excellent. Great price, exactly as described and delivered on time without delay”

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Posted 1 month ago

“Item in stock. Very quick dispatch and delivery, as I needed. Ackerman Music did not disappoint!”

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Posted 1 month ago

Ackerman Music is rated 4.9 based on 10,203 reviews