Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 9,994 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 9,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick dispatch and a good price”

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Posted 1 year ago

“Ordered guitar strings Monday afternoon delivered Wednesday morning. Great service and very reasonable price. Will definitely use again”

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Posted 1 year ago

“You have never failed to supply what I have requested. What's more, even though I usually opt for the slowest (and free) delivery, you send things off immediately, and they usually arrive only a couple of days later. Absolutely brilliant company!”

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Posted 1 year ago

“What a lovely company! Everyone I dealt with, from my initial phone call to the person who helped sort out my delivery, was fantastic. It makes such a big difference being able to chat with a real person who knows what they are talking about and can give good advice. The courier company made a big mistake and left the package at the wrong house (definitely not Ackerman's fault!) and they made sure I was able to sort it out. Ordering was good, prices great and even with the issue, delivery was extremely quick. I would 100% purchase from them again.”

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Posted 1 year ago

“Fast delivery, good quality strings and reasonable prices.”

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Posted 1 year ago

“Good communication. Fast delivery.”

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Posted 1 year ago

“I bought a reed and I get it after 3 weeks”

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Posted 1 year ago

Hello there, As you know the reed wasn't in stock when you ordered it. We got the reed within a few days and then sent with Royal Mail 1st class. Unfortunately, it looks like they have taken almost ten working days to deliver to you. Apologies for any inconvenience caused. Kind regards

Posted 1 year ago

“Fast delivery, would use again”

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Posted 1 year ago

“Excellent product, great price with next day delivery”

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Posted 1 year ago

“Good price but took over a week to arrive from dispatch notification…”

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Posted 1 year ago

Hello there, Apologies for the slight delay with your order. It was sent 1st class the same day you ordered but must have been held up in the post. Royal Mail have been having some delays recently. Kind regards

Posted 1 year ago

“Excellent service thank you”

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Posted 1 year ago

“Quick excellent service. Will use again.”

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Posted 1 year ago

“The price is good, I love the free delivery and the item arrived very quickly - spot on!”

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Posted 1 year ago

“I ordered and it came within the postage time indicated”

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Posted 1 year ago

“Simple to order on website, kept informed via emails, would not hesitate to use again”

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Posted 1 year ago

“Excellent service. The cheapest sax reeds on the internet at the time. To keep postage costs down they remove the sealed reeds from the box and post them in letter size envelope but still sent me the flattened box which pops straight back up again, I think this is a very good idea and I was very happy with it.”

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Posted 1 year ago

“Excellent prompt service”

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Posted 1 year ago

“Great service and prompt delivery. No complaints”

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Posted 1 year ago

“Ordered my lyre last minute for the whit Friday marches…! Fast turn around of the order Arrived on time! Thanks all who made that happen…”

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Posted 1 year ago

“Excellent customer service. Couldn't have been more helpful in exchanging a book when I ordered the wrong one. Will definitely use them for all future music book purchases!”

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Posted 1 year ago

Ackerman Music is rated 4.9 based on 9,994 reviews