Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 9,818 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 9,818 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

Write Your review

Tell us how Ackerman Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ackerman Music 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick response to order.”

Helpful Report

Posted 1 month ago

“As described. Thanks.”

Helpful Report

Posted 1 month ago

“Very quick postage, items in excellent condition and packaged well.”

Helpful Report

Posted 1 month ago

“Efficient friendly service. The trumpet technique book I ordered online arrived promptly.”

Helpful Report

Posted 1 month ago

“Great service- received very quickly thanks”

Helpful Report

Posted 1 month ago

“Easy to find the music I was looking for. Easy to order. Delivered promptly. Had a question on the backing track download link, Ackerman music responded promptly. All good!”

Helpful Report

Posted 1 month ago

“Superb service and delivery as usual. Piano stool ordered on Wednesday and arrived next day. Highly recommended.”

Helpful Report

Posted 1 month ago

“Good value, fast and efficient service”

Helpful Report

Posted 1 month ago

“Good price. Excellent service: well packaged with quick delivery. Impressive.”

Helpful Report

Posted 1 month ago

“Excellent service, really quick.”

Helpful Report

Posted 1 month ago

“I ordered the wrong book so called them and they did the switch. VERY fast delivery and friendly staff.”

Helpful Report

Posted 1 month ago

“Super fast delivery l. My daughter had it ready with big advance before the lesson with her teacher who asked for it Thank you”

Helpful Report

Posted 1 month ago

“Second time purchase and again very pleased with the service. Speedy delivery at an affordable prices is just unseen nowadays. Thank you Ackerman for serving the music community with passion and dedication. Wish we have your store closer to us.”

Helpful Report

Posted 1 month ago

“Posted on time. Excellent quality”

Helpful Report

Posted 1 month ago

“Excellent quality books delivered safely and promptly, thank you!”

Helpful Report

Posted 1 month ago

“Super-quick service and easy to use website/payment”

Helpful Report

Posted 1 month ago

“The music score arrived quickly and in good order. Thank you.”

Helpful Report

Posted 1 month ago

“The copies of music scores arrived promptly and in pristine condition. We would not hesitate to use Ackerman Music again.”

Helpful Report

Posted 1 month ago

“Order fulfilled quickly and efficiently. Material always well packed so arrives in good condition.”

Helpful Report

Posted 1 month ago

“Ackerman processed by two orders very efficiently, the price was excellent, and the scores in perfect condition. My reservations concern the use of EVRi for delivery. 1. So far as concerns the first order, originally we had an e-mail saying the estimated delivery date was Friday, September 13. We satisfied ourselves that one of us would be home on that day, and thought no more about it. In fact, it was delivered on Sunday 8th, and we had an e-mail notifying us of this only on that same day, less than four hours before the actual delivery. Had we made plans to be out on Sunday 8th, we wouldn’t have known it was going to be delivered and couldn’t have made alternative arrangements for delivery. 2. So far as concerns the second order, again, the only notice we had of delivery was an e-mail two or three hours before actual delivery, so, again, if we'd been out, we would not have had the opportunity to make alternative arrangements. Also, the item was pushed through a too-small letterbox. As a result the packaging was torn open. I feared tyhe score m,ight be damaged, but fortunately it wasn't. I hope Ackerman will impress upon EVRi the need to give to give customers better advance notice of delivery--at least 24 hours--and to wait for the customer to come to the door instead of using a too-small letterbox with risk of damage to the merchandise.”

Helpful Report

Posted 1 month ago

Ackerman Music is rated 4.9 based on 9,818 reviews