Absolute Reg Reviews

Name: Absolute Reg
Address: 104 Jail Lane, Biggin Hill
Rating: 4.89

4.9 Rating 19,401 Reviews

98 %

of reviewers recommend Absolute Reg

Company Reviews

Metrics

Info

4.9

Based on 19,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

02072052347

Email:

info@absolutereg.co.uk

Absolute Reg 5 star review on 28th March 2025

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered plates as a gift, arrived in the most obvious plate shaped package with the company name on the outside - surprise ruined!”

Helpful Report

Posted 1 week ago

“Stickers what the reg came with was useless and was like they was pound shop ones . I had to drive back from work with none on and had the risk of a pull from the police as they fell off .”

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Posted 2 months ago

“Absolute Reg's prices and selection are great - but that's where it stops being good. On my first attempt I had to chase them up only to be told that the seller - yes they sell on consignment a lot of the time - messed up the paperwork and I'd need to select again. The next time I had to again chase them up for them in turn to chase up the seller. Now I'm chasing them up - and hearing nothing - because the email I received 3 weeks ago promising my documents were posted to me.....hasn't turned up. Zero customer service.”

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Posted 2 months ago

“No. Issues with the transaction at all, I opted to buy the number plates along with the reg... All I can say is don't bother, buy your own. Arrived with no fixtures other than cheap double sided sticky pads that will no doubt last two minutes. No pre drilled holes to attach securely. Waste of time.”

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Posted 3 months ago

“Bit of a mixed review following a mixed experience. Great quality plates but I paid extra for the hassle free transfer service, only to find after sale, that service actually involved printing and completing a form, then posting it back to Absolute reg with the V5. As this was for a birthday coming up and we’d just bought the car I was transferring to (hence waiting to purchase until a week and a half before the big day) I decided that I would do the transfer myself online when the V5 came this week. I had done it with my own reg before and wanted to put the plates on for the big reveal. I emailed about 10 minutes after purchase to say I’d do it myself and kindly received a reply saying that a retention certificate would be posted which I greatly appreciated. However, I didn’t appreciate that the £40 is non refundable “as per the t&cs”. I’m fed up with companies hiding behind that line. Yes I should have read them in detail, but I also don’t think it’s clear to a normal consumer pre-sale that actually it would require you to print and post documents. I live nowhere near a post office, and don’t have a printer. The V5 was not here until Tuesday and the birthday was today so this method just wasn’t suitable for the time I had. The hassle free transfer was done by me on the DVLA website in about 5 minutes this morning when I was with the car. No printing or posting necessary, Yet I have paid absolute reg £40 for the privilege. Safe to say that I will be using a different competitor or just buying from DVLA auctions in the future. It is a shame as the actual plates were great but good customer service goes a bit further in my book!”

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Posted 5 months ago

“Transfer fee bit steep for forwarding a letter i had to send to u . Now my van is on the new plates .that i can't drive as i need a log book to get new plates that takes ANOTHER 2 weeks to come . Looks like I'm walking for 3 weeks . Outstanding . Do the forms yourself people . And DO NOT buy plates @£39 . Absolute robbery . £11 around at your local auto shop”

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Posted 5 months ago

“Ordered a reg, a couple of weeks later I asked when I would receive it was told to wait another month then 6 weeks had passed and still nothing so I asked again and was told I couldn’t buy that reg any longer cause they didn’t have the paper work! Was never communicated any of this and if I hadn’t kept chasing them would probably have been left in the dark…. Not good customer service at all.”

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Posted 5 months ago

“Not to the usual standards expected. Extremely poor communication, constant delays and no updates unless I contacted them”

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Posted 5 months ago

“Not very helpful on phone when you ring them they just email you for you to ring them. And if you don’t respond straight away. They will do nothing for you I could not even cancel my order. Because I didn’t respond to their email straight. A way.”

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Posted 5 months ago

“Brought a number of reg plates from new reg over the years no issues thought I’d try these as they claim fast turn around and all tho that might be the case in some it’s been 3/4 weeks and I’m yet to have to plate out on the car”

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Posted 5 months ago

“I still haven't received confirmation of the registration, after 10 days”

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Posted 6 months ago

“Number plate came very fast however customer service email when i needed help, the women came across quite rude and not very helpful. emails were very blunt and weren’t much help.”

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Posted 7 months ago

“Brought a couple of plates off them now. They was fast and efficient and you get what you get. But when it’s comes to customer care they are not great in customer care at all.”

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Posted 7 months ago

“Still waiting for the plates 5 working days in and was told 1-3 working days and no receipt or email to even say I’ve purchased them. Sitting in limbo land here.”

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Posted 7 months ago

“Very slow service. The plates are very low quality. Received my plate but still haven’t received my plate ownership details.”

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Posted 8 months ago

“very VERY poor rear number plate - off centre and unacceptable- anyone who looked would have been unimpressed by this. no easy way to retort or request a more acceptable replacement. LONG LONG wait to get confirmation on the purchase - My money was taken at the sale date and i was obliged to wait >30 days to have confirmation- and only when i called them to chase. Deeply disappointed”

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Posted 9 months ago

“It's 2 weeks since I purchased my plate, with no documents yet received and very little info available as to next steps. I have had to call twice as no information available on the website.”

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Posted 9 months ago

“Ordered paperwork for a plate 9 days ago You dispatched it 5 days ago still received nothing. But website was easy to use.”

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Posted 10 months ago

“didn't inform me about next steps .sending log book of .registered letter .”

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Posted 10 months ago

“Ordered a registration then got told it was actually meant to be a different one. I asked for a refund on the physical plates I ordered as it was Absolute Reg's fault and they refused me one.”

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Posted 10 months ago

Absolute Reg is rated 4.9 based on 19,401 reviews