Absolute Reg Reviews

Name: Absolute Reg
Address: 104 Jail Lane, Biggin Hill
Rating: 4.89

4.9 Rating 19,401 Reviews

98 %

of reviewers recommend Absolute Reg

Company Reviews

Metrics

Info

4.9

Based on 19,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

02072052347

Email:

info@absolutereg.co.uk

Absolute Reg 5 star review on 28th March 2025

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No discount or free plates offered on telephone orders”

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Posted 3 weeks ago

“i am waiting on 2 plates to be asigned to car A22 WFD A21 WFD”

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Posted 1 month ago

“The process of purchasing the reg and having it transferred is very efficient and they kept me informed at each step. However, I also chose to buy my plates from them. It was confirmed that they had been processed but they never arrived. As they had not been sent via recorded delivery there was no tracking. I ended up having to purchase plates locally. Plates lost in the post, now on another car racking up fines etc???? Time will tell. A real let down as a previously excellent service.”

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Posted 2 months ago

“Don't understand why Absolute reg Don't ask you to send the v5c when you pay for them to transfer the documents. Would save alot a time, and why have a contact number when you don't answer the phone?”

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Posted 2 months ago

“Bought reg and once I received the paperwork I called up before 3pm to get some plates made and expected next day delivery. That was 6 days ago and I still haven’t received them yet. Called them and was met with hostility. Very poor”

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Posted 3 months ago

“Bought a plate and didn’t receive confirmation for 1 week then the deal fell through. 3 months later I bought the same plate. Didn’t receive any confirmation for 3 weeks so I rang up and got confirmation. Took 1 month from buying for my plate to be able to put on my vehicle. Which I had to ring up and tell them after paying £40 at the start to get it done for me.”

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Posted 3 months ago

“I followed the instructions given to me by one of their tele sales ops. I sent an accompanying letter stating that I wanted the new reg to become effective from my daughters birthday. I had an email stating that the new reg would be effective within the next 7 days, which is about a month too early. When I spoke to the director, Jake, He claimed that they hadn't received the letter, yet they'd recieved the check sheet and the V5. He tried to put the onus on me, saying that I must have failed to put the letter in the envelope. Which is rubbish because, I categorically, made certain that it was folded into the V5C together with the check sheet. Would I trust them enough to purchase another personal plate? ABSOLUTELY NOT!”

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Posted 4 months ago

“Poor communication Took around 3 months to get reg retention sorted.. Called several times was promised 3-5 days every time.. Definitely won’t use again”

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Posted 4 months ago

“I’m not happy that order physical number plate says online next day delivery but I have no reciewed and they said 3 working days”

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Posted 4 months ago

“You need to sort things out yourself i ended up with my car off the raod for 5 days until the new reg was found by my insurance, never again would i buy a plate”

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Posted 4 months ago

“VERY POOR COMMUNICATION”

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Posted 5 months ago

“I bought a reg, and when emailing someone who works there for a confirmation that I owned the reg he said he can’t give it me? And just said I have to put it on a car within 5 years or it could be sold… Then when I asked to explain why I had to put it on my car and couldn’t just get a confirmation he told me to ring someone instead of messaging him”

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Posted 5 months ago

“They are ok but too many unknowns for my liking”

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Posted 5 months ago

“Not too happy. Payed the 80£ dvla fee but the certificate didn't came in my name , despite stating it will. They didn't even bothered to change the name and pocketed the 80£ fee,forcing me to assign the plates that day so i could buy the phisical plates. The problem is , i couldn't order the phisical number plates as the name on the certificate and the adress , was not mine so i had to first assign them. 5 days later still have my old plates and by miracle i wasn't stopped by the police so far. Hopefully they will come today. This process stressed me out so much and I'm still stressed, as my kid has a dental appointment today , and if my plates don't come by 16pm , I'll again have to drive with my old ones. I didn't bought the plates from them as they are double the normal price. They should had sent the certificate on my name so i could first buy the plates myself, then assign them on , after i had the actual plates. However that was not possible because it arrived with the last owners name and address.”

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Posted 5 months ago

“Didn’t receive my reg for nearly 4 weeks, had to keep ringing to get it sorted. Got it within the week when I said I wanted to cancel.”

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Posted 5 months ago

“Very bad they never send my private number and they fake account”

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Posted 5 months ago

“Absolutely pestered by emails every day after the purchase. Nuisance.”

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Posted 6 months ago

“The process of my private plates have been a disaster. The reason I went with Absolute Reg is because of the good reviews but unfortunately I did not experience the same. The communication has been none existent and everytime I did call, a gent answered every-time and I felt rushed on the phone. He did not help and his customer service skills needs working on. I sent a few wrong details and when they received this they did not bother to notify me any updates so the whole process took me 7 weeks in total. Personally I would tell people to avoid this company and definitely do some research before committing or look elsewhere. I hope my review helps others, I am disappointed and wont be using this company nor their services again.”

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Posted 6 months ago

“Good service quick delivery would definitely recommend”

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Posted 6 months ago

“Charged twice, had to call to correct the issue and get a refund, had been 3 weeks and still haven’t received paperwork.”

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Posted 6 months ago

Absolute Reg is rated 4.9 based on 19,401 reviews