Absolute Reg Reviews

Name: Absolute Reg
Address: 104 Jail Lane, Biggin Hill
Rating: 4.89

4.9 Rating 19,439 Reviews

98 %

of reviewers recommend Absolute Reg

Company Reviews

Metrics

Info

4.9

Based on 19,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

02072052347

Email:

info@absolutereg.co.uk

Absolute Reg 5 star review on 8th April 2025

1025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 numbers, 1 from Absolute and then 1 from DVLA direct, not only more expensive than DVLA but whereas DVLA emailed acknowledgement in minutes, Absolute took days and also took twice as long for the certificate to arrive. First and last time using them.”

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Posted 2 years ago

“Bough a private reg paid for everything fine week later was told not available no reason given avoid these guy but was refunded”

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Posted 2 years ago

“I bought a reg, paid money, chased the delivery x 4 times only to be told it was not available. Mistakenly available. Absolute disgrace of an organisation. Could not be a worse experience”

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Posted 2 years ago

“Bought a plate. After a month of stalling tactics, I mentioned why the plate was still registered to another car. Even though I was told previously it was being processed by the DVLA and then it was with the transfer team. Who for some reason do not deal with the public. After a bit of a splutter I was offered my money back.”

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Posted 2 years ago

“Took over a month to transfer over and when they had a problem they didnt contact me to discuss this matter, instead waited for me to contact them after a few months”

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Posted 2 years ago

“I paid for my reg waited two month without any contact then when i was finally able to get in touch they said the reg i paid for was not available COWBOYS”

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Posted 2 years ago

“Customer service not helpful. One word answers. Unsure of process to transfer plates. Wait weeks for email response, made a call in the end as just got generic “call us” email.”

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Posted 2 years ago

“Question about cost.”

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Posted 2 years ago

“Would not help me with my current financial situation even though I have the reference number for an IVA, more added stress to a very stressful situation”

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Posted 2 years ago

Thank you for your feedback. Absolute Reg are not the company that provides the finance, our finance is currently provided by Payl8r. Payl8r are required to perform standard credit checks when offering finance. We apologise on behalf of Payl8r, however, can see that the finance was provided successfully. We hope you are happy with the product that Absolute Reg has supplied to you. If you do have any questions please do not hesitate to contact us. Regards, Absolute Reg

Posted 2 years ago

“They should change the name to Absolute Rubbish, (Do Not Use Them) In particular their Rep Jake. 🤔☹️🥴”

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Posted 2 years ago

“ordered wrong reg dearer than the new reg then overcharged for cheaper reg”

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Posted 2 years ago

“Took 2-3 months to get the details sorted even though I paid the extra to have it done in 7 days.”

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Posted 2 years ago

“Custome service very poor not happy with the service at all. And the extra charges added after buying.”

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Posted 2 years ago

“Been 2 months and still not received my plate number, phone lines not contactable, awful customer service”

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Posted 3 years ago

“My wife ordered number plates for my sons car on Monday 21st March. We ordered the plates before 15:00 so they would arrive the following day. It is now Sat 26th March and still not received the number plates. Tried calling direct but the line is down. To say I am disappointed in the service provided would be an understatement !!”

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Posted 3 years ago

“I ordered my reg on 24/09/2021 at 11:26. The short version of this review is I am still £5,103.48 out of pocket, and I still don't have my reg. I was told it would be a few weeks. The owner is also the customer service, and when I previously wrote a review, I was asked if I could kindly take it down back in November. I thought the apology, and the masquerading of jumping into action was more than a good enough reason to remove my review and wait a bit longer. It's now been over 6 months, my emails aren't replied to, my calls aren't returned, and when I do get through I get told I'll receive a call back with an update soon. The excuse often comes back to DVLA processing, they'll be back to Absolute Reg in 72 hours and then you'll get your update, or that's how it's supposed to go anyway. However, that's never the case, the update rarely comes, and if it does then it's just more incoherent waffle on processes that are hidden behind the veil of a poorly organised business trying to hide behind the process of the DVLA, also hidden from scrutiny. You're consistent left in the dark, they hold on to your money and you have nothing to show for it. You'll often be told "Oh we're happy to give you a refund" but nothing materialises, I don't necessarily want the refund I want the reg I paid for 6 months ago, I want to be communicated with and reassured that I have not just been swindled by a swanky sales men and a moderately well put together website. I suspect that again this will fall on deaf ears, but I write in the hope I will save someone else from the tortuous processes and borderline pyramid scheme, where they hold your money until they can acquire the reg they proclaimed to already have. Good Luck.”

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Posted 3 years ago

“Bad service”

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Posted 3 years ago

“When I ordered a number plate auto fill on my phone filled out the wrong address. I emailed absolute reg less than an hour later informing them of my mistake and giving them the correct address and my contact information. Two weeks later they have posted the documents to the wrong address. I contacted absolute reg again only to be told that I will have to wait for someone to enter the address (which is empty) and hope they have the decency to return the documents, before absolute reg will do anything.”

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Posted 3 years ago

“Very poor communication. Took months for my order to arrive.”

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Posted 3 years ago

“Cancelled my order straight away refused a full refund avoid”

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Posted 3 years ago

Absolute Reg is rated 4.9 based on 19,439 reviews