Absolute Reg Reviews

Name: Absolute Reg
Address: 104 Jail Lane, Biggin Hill
Rating: 4.89

4.9 Rating 19,402 Reviews

98 %

of reviewers recommend Absolute Reg

Company Reviews

Metrics

Info

4.9

Based on 19,402 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

02072052347

Email:

info@absolutereg.co.uk

Absolute Reg 5 star review on 28th March 2025

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, but by the time you add on the other costs, the plates arent really that chesp or any different from any other supplier”

Helpful Report

Posted 1 year ago

“Transaction done online and paid but didn’t get confirmation of payment or the transaction was complete, so I did it again as the reg number was still showing up online as available. I made two payments for the same number then called to sort it. The guy on the phone wasn’t too welcoming and didn’t even see there were two payments made.”

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Posted 1 year ago

“Sales side of thing was pretty quick and smooth so can't really fault them on that. I did have a question when I noticed missing information on the order which meant I had to call up to double check things went through properly. The phone call didn't feel like it was handled very professionally and felt rushed with the person being pretty disinterested. All in all it was fine as it was just a minor query but was not the most pleasant phonecall. I dropped the stars rating a few because when the certificate came, it was accompanied by a full page "Fully Managed Transfer Offer" which had misleading information with the offer to transfer the registration for me "within 5 minutes over the phone" to "Save weeks of waiting with the DVLA" all for the price of £35.99 + VAT. This is completely misleading because you can do (and I did) the entire process online, in less than 5 minutes for free. I understand they are trying to make some money selling this service but they should NOT be claiming that you "Save weeks of waitingf with the DVLA, call us today". It does not take weeks if you do it online, and the chances are you have access to a computer to do it all online because you place the original order online. Had I not received this "Fully managed transfer offer" full page spread with my certificate I would have given a higher rating, but I don't appreciate the misleading claims in an attempt to get more money from a customer. By all means offer the service, but don't lie to people and claim it saves weeks, when all it does is save some hassle if people aren't internet savvy.”

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Posted 1 year ago

“Not happy was charge for administration fee of 65 pounds. immediately seconds after I made an error as application which is not clear. It was take it or leave it attitude. I am retired on pensions so it's very unfair.”

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Posted 1 year ago

“Pricing was good. All was included but communication was poor. Didn’t hear anything after purchase. Had to call them to find out what was happening. Had to wait a fair amount of time for the documents aswell”

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Posted 1 year ago

“I had trouble getting it sorted out which wasn’t their fault I gave them the wrong thing they asked for. Other than that it was sort of easy. I just wish they’d put some extra details in their email such as when you the customer will get i.e The paperwork or what happens when everything is done. A little bit more information would be appreciated.”

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Posted 1 year ago

“Expensive vvvvvv”

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Posted 1 year ago

“I sent the wrong log book but wasn’t informed by them to say that. I wouldn’t have known if I hadn’t called. Hoping it goes through quickly now I have sent the proper one.”

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Posted 1 year ago

“Taking a long time for the paperwork to arrive it's still not here after a week”

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Posted 1 year ago

“Easy online transaction. Unfortunately, it takes a while before the paperwork arrives Also using a Royal Mail sign for service is a pain if you work full time.”

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Posted 1 year ago

“If you look on dvla web page it cheaper”

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Posted 1 year ago

“The service itself was ok, Good communication, The only hiccup I had was my plates I ordered at the same time came in a poor condition, They did resolve the issue and sent some new plates out however they where just as bad but ended up ordering some of eBay instead!”

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Posted 1 year ago

“Disappointed that the original number plate I purchased turned out not to be available & the length of time to find me an alternative, which was not really my choice but had to accept it as time was running out for my parking permit.”

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Posted 1 year ago

“getting number OK but doing change over from hold certificate too expensive for 10 minutes work on their computor”

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Posted 1 year ago

“Called didn’t get a good customer service.”

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Posted 1 year ago

“Rang up customer service and they was extremely helpful, but now I’m still waiting for my plate documents past the 5 day waiting period they said”

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Posted 1 year ago

“Buying plate went thru easily enuf, waited a while for retention cert... wen it got here couldn't put plate on car online at dvla, as postcode on retention came with sellers address, tried phoning - their phone lines don't work, tried 3 times to email, eventually got one to go thru, no reply yet, still have new plates, retention doc and v5, all sitting there 6 weeks later......”

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Posted 1 year ago

“Purchasing the reg was great but the delivery of the plates had to be dispatched again.”

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Posted 1 year ago

“It took a while to get my documents through but my plates were there the next day or 2 days after purchase”

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Posted 1 year ago

“In email did not say long book required 11 work days G22REX long book still have not arrived”

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Posted 1 year ago

Absolute Reg is rated 4.9 based on 19,402 reviews