Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.17

4.2 Rating 9,333 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 23rd January 2025

2407

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t even returned my item yet, but it did not arrive when they said it would. Customer service just keeps giving me a tracking number that doesn’t even have any info. Tried canceling, but they stopped responding”

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“I purchased a clover leaf personalised bracelet, after only wearing it a couple of times the link between the initials broke. Customer service were amazing and gave me a code to purchase another item. I chose to buy the same bracelet thinking it wouldn't happen again and now the chain that tightens the bracelet up has broken. To say I'm disappointed is an understating.”

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“Beautiful jewellery”

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“Lovely bracelet although the clovers are more a Pearl grey colour- different to the photo.”

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“Honestly kinda disappointed I purchased the nail ring which is super cute but it scratches your finger as you put it on due to the pointed part of the heart and it stabs throughout the day. As for the clover bracelet with 4 clovers I kinda hoped for better quality based on the price and I wished I would have purchased the 5 or 6 clovers, I have a small wrist and I assumed that the 4 clover would have been fine but because the clovers are a tiny it wasn’t enough to wrap around my wrist. I think I would be more disappointed if I paid full price for both items but I got the Buy 1 get 1 Free.. I would reconsider purchasing again just based on the price vs quality. On top of all that shipping took forever, so to wait about a month and to be disappointed kinda sucks. (I tried it upload photos but it just says to contact customer service)”

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“Awful customer service. Ordered a personalised bracelet for a friend's 40th and it has still not arrived by promised delivery date! Now they have blocked the email address it was ordered from when we complained.”

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“Obsessed..... beautiful designs. And can mix and match to fit any occasion every piece I own is comfortable and looking forward to ordering more pieces and wearing through out the summer months. Highly recommend..... and I love the personal touches.”

Abbott Lyon 5 star review on 26th June 2024

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“Bought 2 bracelets, one broke after a couple of weeks.the other bracelet doesn’t fasten properly, very disappointed won’t be buying again.”

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“I love this bracelet, it's so dainty with is just what I wanted. It came quickly and was packaged beautifully. I will definitely be ordering again.”

Abbott Lyon 5 star review on 24th June 2024

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“I love all jewellery getting a good collection great quality and price thank you”

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“Amazing service, order came really quickly, amazing quality of product, customer service is fantastic, cannot fault them at all. Absolutely inlove with my products purchased, highly recommend 💗💗”

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“So easy to shop on the website and the customer service is second to none! Loving the recent brand collabs”

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“Amazing company and amazing products 5*”

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“Really loved all of my items - the mini Arabic Name Necklace is my fav and I get compliments on this all the time”

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“the most stunning every-day pieces! i love stacking my jewellery!”

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“have loved all my products so far and never had an issue”

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“Terrible quality, not worth the money! Very disappointed”

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“10/10 always for both service and items. My Fidget Ring is my fave ever and I love having it on at all times✨”

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“i've always really loved abbott lyon jewellery and have my every day staples fromthe company that I wear. The customer service has always been good when i needed them too. Thanks AL :)”

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“I absolutely love abbot Lyon, I will forever be a loyal customer and I have not a single bad thing to say about the experience, delivery, customer service or the jewellery itself. P.S. big shout out to Abby in the customer service team, she is incredible at her job and is an absolute asset to the team!”

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Abbott Lyon is rated 4.2 based on 9,333 reviews