Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.20

4.2 Rating 10,013 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 5th April 2025

2511

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not had the best experiences twice but this time round was very impressed with the completion and the fastest delivery ever of my order.”

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“Lovely products! Will be purchasing again ☺️”

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“I have tried to contact Abbott Lyon to return a necklace but despite sending 2 emails as requested on their returns policy I still have not heard back from them, very disappointed”

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Hi Julie, thank you for reaching out to us! Please be assured that we are sending you an email with regards to your query so we can discuss this further. We advise you to keep an eye on your emails and lookout for an email from hello@abbottlyon.com. We look forward to hearing from you!

“I found you by accident and I’m glad I did! My watch is beautiful and classy god work and casual. Thanks Abbott Lyon!”

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“I have gotten my partner two items and she loves them both”

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“Amazing customer service, very reactive and couldn’t have done anymore”

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“Every price of jewellery I have purchased has been beautifully made its stunning to wear and ppl comment on it it comes with a polish cloth to keep my jewellery beautiful always”

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“I love love this jewellery especially the pearl clover. I nearly have the full set I just need the bracelet! Really good quality for the money. Received quickly and lovely packaging.”

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“Love the jewellery I received, so happy with it. Your website is super easy to navigate and delivery was fast!”

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“First class service.”

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“Lovely jewellery, had a problem with my purchase but was quickly resolved, very happy with Abbott Lyon and their products”

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“I received an order that had been opened on delivery and was therefore missing two items. I emailed AL in the morning about this issue sending proof from the delivery image that it had been opened. I received a replacement order within 24 hours. Amazing customer service! Now I can look forward to wearing my lovely pieces!”

Abbott Lyon 5 star review on 20th March 2025

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“I’ve had various pieces from Abbott Lyon all been very good … quick Delivery and good quality jewellery,, I’m planning on getting my wedding jewellery from you!”

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“Lovely earrings”

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“Amazing products and fabulous quality.”

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“I've ordered my custom made necklace twice as the first time I got it, it broke after three days of normal wear. I was really upset about this as it was a birthday gift for myself and I couldn't even wear it for my special day. After contacting the customer service and sending prof, they were happy to refund the whole thing with a voucher to spend withing Abbott Lyon instead of giving me the money back. This is unfortunate as then I was forced to reorder the necklace despite the fact it was poor quality the first time and I wouldn't probably have got another one if they had refunded me. I do feel a little disappointed cause then I had to wait even longer to get my replacement. It has arrived and so far it looks okay, although it does seem a little fragile and I'm worried it'll break again from normal everyday break. I don't think it is worth the money and I don't feel I'll be buying from here again. I would have appreciated if I had some sort of compensation, even an extra discount or a small item to apologise of the poor quality and a full refund into my bank account rather than a voucher to spend. It looks nice but overall don't recommend.”

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“Gorgeous Gifts for my daughters 21st. Fantastic service & quick delivery even for the personalised items. Everything arrived beautifully packaged. Highly recommend!!”

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“Every time I order from Abbott Lyon I am always so pleased with my jewellery! The quality is wonderful and always arrived so quickly.”

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“Great product 👌”

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“I bought the wrong size bangle. So I returned it and they were excellent with communication and refunded me quickly, so I was able to re order the correct size. Beautiful rose gold bangle.”

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Abbott Lyon is rated 4.2 based on 10,013 reviews