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Abbott Lyon Reviews

4.2 Rating 9,180 Reviews
78 %
of reviewers recommend Abbott Lyon
Read Abbott Lyon Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 9th January 2025
Oliver T
Abbott Lyon 5 star review on 30th December 2024
Xica E
Abbott Lyon 5 star review on 17th December 2024
Della C
Abbott Lyon 5 star review on 15th December 2024
Sarah S
Abbott Lyon 5 star review on 12th December 2024
Maria N
Abbott Lyon 5 star review on 6th December 2024
Keyleigh L
Abbott Lyon 5 star review on 6th December 2024
Vicky H
2393
Anonymous
Anonymous  // 01/01/2019
Love the choices of products and communication is fab.
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Purchased a gift for my wife with speedy delivery but the item was delayed and we had left the rental cottage by the time delivery was made. My wife therefore didn’t get her gift on time. No explanation as to why the package was delayed and still not received the package as had to go home.
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So so pleased. Beautiful earrings, fabulous price. Customer service fantastic. I had to make a change after my order and the staff were so helpful.
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Excellent service. Kept updated on delivery. Bracelet is gorgeous and will make a perfect Christmas gift
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Came across this company and bought two pieces. It’s such great quality and beautifully designed. I purchased another two pieces and have my eye on a few more. One was for my daughter in law for her birthday and she hasn’t taken it off yet! Good sign Many thanks Maria
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Bought from Abbott Lyon a few times now and always very satisfied with the products! Amazing quality, well worth the money and delivery times aren’t bad either. Highly recommend
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Beautiful bra let,very pleased with it
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Lovely bracelets and excellent customer service/fuss free returns when a larger size was required.
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I had ordered a few items and liked it. It’s not expensive jewellery but not cheap either. I ordered a ring that came and was huge and looked more grey metal than silver like my other pieces looked cheap. After wearing for a few hours I noticed it became loose on my finger and was rotated on my finger (the ring was a push to fit any size not a closed ring) I tightened it again and a few days later wore it again and same thing happened became loose and nearly slid of my finger the whole ring was opening and closing so easy I have had the ring 2 weeks and for a week of that I was on holiday and hadn’t even took out the box I wore 2 times and now won’t wear as just opens and don’t want it to be lost. I emailed in to explain was asked for a video or photo which I took but said hard to record to show as with bit wear it loosens up but can see how easy and loosely it opens and closes no force I was again asked for my pictures. They then said I could return the ring for a store credit I emailed back saying I didn’t want a store credit I paid money on my card for an item which is faulty so I want to send back for a refund I didn’t receive a reply from there so said to forget it will be the last piece I buy even though I had Xmas gifts I would of bought in the next month. So for the price there is better quality jewellery out there then this company who only offer store credit so you have to shop again when am item is faulty. I wouldn’t shop here for the quality but mainly how the customer service dealt with my issue
Helpful Report
I had ordered a few items and liked it. It’s not expensive jewellery but not cheap either. I ordered a ring that came and was huge and looked more grey metal than silver like my other pieces looked cheap. After wearing for a few hours I noticed it became loose on my finger and was rotated on my finger (the ring was a push to fit any size not a closed ring) I tightened it again and a few days later wore it again and same thing happened became loose and nearly slid of my finger the whole ring was opening and closing so easy I have had the ring 2 weeks and for a week of that I was on holiday and hadn’t even took out the box I wore 2 times and now won’t wear as just opens and don’t want it to be lost. I emailed in to explain was asked for a video or photo which I took but said hard to record to show as with bit wear it loosens up but can see how easy and loosely it opens and closes no force I was again asked for my pictures. They then said I could return the ring for a store credit I emailed back saying I didn’t want a store credit I paid money on my card for an item which is faulty so I want to send back for a refund I didn’t receive a reply from there so said to forget it will be the last piece I buy even though I had Xmas gifts I would of bought in the next month. So for the price there is better quality jewellery out there then this company who only offer store credit so you have to shop again when am item is faulty. I wouldn’t shop here for the quality but mainly how the customer service dealt with my issue
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Really pleased nice quality product, kept up to date with status and delivery.
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I have yet to receive my order from Evri. It's sitting at their hub from 24 Oct @ 06.39 and still sitting there going by their tracker.
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Jewellery is lovely and worth the money it’s a present for my daughter for Christmas.
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Great customer service and delivery . Over the moon with my new bracelet ! Thank you
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I got the personalized necklace as a birthday gift for myself and it's beautiful 🤩. Abbott lyon kept me up to date all the way through from ordering to making and checking and out for delivery. I will definitely be ordering again from them.
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Lovely jewellery, however the fact I spent over £100 on 3 bracelets after discounts and still had to pay £5 each for a gift bag (I paid for 2) and they sent the bracelets out in tissue wrap couldn’t even put in a spare box? Won’t be ordering again but they’ll make great gifts thanks
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Products was outstanding delivery was on time
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Really great quality
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Absolutely love all my pieces! Was amazed when I opened the box. All of it was gorgeous, thank you!
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Absolutely beautiful jewellery and worth the money.
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Abbott Lyon is rated 4.2 based on 9,180 reviews