Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,475 Reviews

77 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th October 2024

2350

Anonymous

Anonymous // 01/01/2019

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“My daughter absolutely loves her unique name bracelet 💕 Great service and delivered on time.cant wait to buy my own bracelet. Thank you so much Abbott Lyon x”

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“Very disappointed. The item arrived broken and I have emailed and getting no response.”

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“Never received item and have not heard from company regarding delivery or refund.”

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“Very good service”

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“First purchase from this company. Lots of choice, competitive prices, will definitely buy again.”

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“Excellent quality item. Beautifully packaged and prompt delivery. I would recommend”

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“This absolutely beautiful, for a small locket the picture quality is fantastic. Love your products.”

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“The H had fell off in transit. So all clovers were plain.”

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“Customer services slow to reply and although a replacement product was sent out the replacement is also the same and tarnished and faulty.”

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“Love the bracelet & the pendant, been trying to get help on how to attach the pendant without damaging it but not getting anywhere...”

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“The necklace is pretty but I would have expected it to be a finished necklace with all pieces together and not a ‘do it yourself’ when it arrived. Not my forte and had to ask my husband to do this for me- given the price - It was disappointing that it came with separate bits in bags to be put together.”

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“I was disappointed that the box that cost me £10. was all bashed couldn't use it for a present”

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“Gorgeous pearl necklace so much nicer even than the photos.lovely against the skin,very happy. Still missing the extender chain that I ordered though,it hasn't been delivered yet.”

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“Really lovely watch & the packaging and service was so good. I love my watch, thank you 😊”

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“The quality of the product is not up to par for what was paid or advertised. I had initially bought the November stone necklace (yellow stones) and after about a month of consistent wear the beads faded to a pale yellow and the chain had tarnished and turned the inside black/green. I was able to get a replacement but had a similar experience with the small heat signet ring tarnishing and having to be replaced (now even the replacement has started to turn my thumb green also so I will have to get a third one sent). I assume it's because I had bought them on a 2FOR1 deal (which was the reason I could not get a refund but had to replace the items).”

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“No complaints”

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“Absolutely stunning jewellery love Abbott Lyon always my go to site when your wanting something special.”

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“Was really looking forward to receiving my necklace. Delivery was quick. Beautiful packaging.”

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“Shocking company. Cheap rubbish. Expensive price tag for such awful quality. The s pendant set I ordered was so bad. The chain was weak. The s was cut so sharply that you could never wear it against your skin. Returns are a nightmare. You have to request a reason and label. When they do respond you discover that they charge you fir it on refunding. As for the 5 day refund policy. They had mine back 2 weeks ago and still haven’t refunded. I’ve sent proof or return etc but still no sign of the refund. Thankfully I paid PayPal so have asked them to recover the money.”

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“Always great service and products. Love so many things and they are lovely gifts.”

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Abbott Lyon is rated 4.2 based on 8,475 reviews