Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.17

4.2 Rating 9,196 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 12th January 2025

2396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't trust this company Don't trust this company. They informed me that there is a coupon I need to use to order a neckless after I paid them £149 up front, now because I don't know what coupon they are talking about or its lost they can't continue with my order and not refunding me money. This order was for a neckless with finger print on the heart pendent and a message in graved in the back. Just an update to all. I have order and had my order confirmed via email. I have put in a complaint and they still have come back with they can not help me, they will not process my order as they believe I lost a piece of paper with a credit code (and no email with code). I didn't see not credit code, they refuse to complete my order which was a gift for my mother and won't give me a refuse. they are just outright keeping my money, that in my eyes is steeling !!!!”

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“Excellent service from order to delivery. My wife was delighted with the gift. Won’t hesitate to use in the future.”

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“Have ordered a few things and love them all, and the packaging makes it the perfect gift too”

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“I have now purchased several pieces of Abbott Lyon jewellery they are all stunning 😍 and the customer service is excellent. Great communication and fast delivery 😊”

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“Lovely jewellery and also a brilliant service had various items and been extremely pleased with them all.”

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“Wow wow once again amazing. The delivery was later than anticipated but was beyond their control but in end they made it possible so thank you.”

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“Very satisfied with custom made name chain. My daughter loves it .. it wasn't guaranteed for Christmas delivery but it arrived just in time.gift wrapped and gift bag, I will definitely be buying again.already have my eye on some earrings, would highly recommend. Very satisfied”

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“Amazing product and service, ordered form Abbott Lyon multiple times and I am always happy!”

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“Great quality necklace brought for my partner and incredibly quick delivery! Simply faultless, highly recommend.”

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“Jewellary is dull in colour. Does not match photo Delivery extremely slow Wont be buying again”

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“I bought a birt stone necklace before Christmas 🎄 for my daughter. And it's beautiful. And service and delivery was brilliant.”

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“Absolutely love Abbott Lyon Jewellery. I purchased the heart bracelet for my daughter for Christmas present and she loves it. It was a last minute purchase and I was concerned it would not come in time, but it did. The delivery and customer service was excellent”

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“Absolutely adorable jewellery, I bought myself and my bestie each a bracelet so we can be bracelet buddies! Had seen the manager of a local shop wearing the gold version and was totally smitten - had to have one. Then saw some lovely earrings too so bought them for myself as a Christmas treat! Now eyeing up some more lovelies to purchase!”

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“Lovely opal earrings bought as Christmas present beautifully presented in gift box. Was kept up to date every step of the way. Would absolutely recommend.”

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“I started by buying a present for my sister based on a recommedation from my daughter. I then received a text from my niece who had seen the piece I got my sister and her mum had admired it, so she wanted to get it for her. I am now in love with this jewellery and told my partner what I wanted for Christmas! The customer service I received on personalised piece (finger print from my new granson for my daughter) was absolutely amazing. Nothing was too much in trying to get his little print.... I will continue to buy gifts from your range for people and hope they get the message that I love it too!”

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“Would not use ever again. Jewellery eventually turned up 2 weeks later than it was supposed too. Missed the birthday it was bought for. Customer service was shocking. All I got was scripted responses which was absolutely no help. Asked for a refund on several occasions which just got ignored!! Like I said ....I will never use again”

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“Amazing service and beautiful quality jewellery. I have made 3 purchases with this company and have never been disappointed. The designs are beautiful, you are updated on any personalised orders at each stage, the packaging is stunning and the after service is excellent ! Highly recommend”

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“Beautiful Jewellery, packaged & presented very well, got a gift for my sister with photo, only thing is locket very small but got photo in, kind of hard to see would of liked the locket a little larger, but still very nice & would highly recommend your jewellery, also bought a few other pieces, beautiful,”

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“I absolutely love all your jewellery! It’s such good quality. I always get a lot of compliments, and the service is amazing. Thank you”

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“The jewelry was perfect but the delivery took a month from payment and it only arrived on Christmas eve, too late for me to send it to my granddaughter 😭”

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Abbott Lyon is rated 4.2 based on 9,196 reviews