Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,479 Reviews

77 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th October 2024

2350

Anonymous

Anonymous // 01/01/2019

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“Anklet came broken with no fastening”

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“Had a necklace made for my daughter in law with my Grandchildren's initials on it one being a W it keeps turning over to a M but don't go back, they got back to me with a reply to my email to say there is nothing they can do, I have sent two more emails but had no reply, I was asking maybe they can solder the letter to make it stay the way it should, but unfortunately not got back to me.”

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“Really disappointed with the charms. The letter L keeps bending & my heart pendant fell off first time of wearing. I’ve emailed twice but very hard to get a response!!!”

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“Very good customer service.”

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“Beautiful bracelets, I’m very happy with them.”

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“Order not received so that’s £60 down the drain (that I really cannot afford) and looking at these reviews I think Ill leave it at that and not bother trying to contact anyone! Just wish Id read these reviews first. Gutted.”

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“Lovely ring and fits perfectly but wouldn’t recommend the birthday stone stamp. Paid an extra £5 and the stone has fallen out after 2 weeks.”

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“I ordered my bracelet on the 13th august. On the 23rd august they said it was ready and being sent to evri but not heard anything since. The website hasn’t been updated and no one is replying to my emails. I got an email the other day asking if I was happy with it 🤦‍♀️”

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“My item has been lost and no one is responding to my messages”

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“Bought my lovely little bracelet, with my first granddaughters initial, it's so special and I love wearing it. Already writing my Christmas list. Excellent service and fast delivery.”

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“First time have purchased from Abbott Lyon will deal with them again . Delivery 2 days. Didn't disappoint.”

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“Absolutely stunning bracelet. I loved it so much I bought two more. Apart from it looking SO good, the quality is just outstanding.”

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“Ordered 2 custom rings and one mini heart ring. All arrived promptly and packed to go thro letterbox ... ideal! Very happy with delivery and quality of my rings. Thanks!”

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“Great choice and delivery”

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“I love the jewellery. However, the letters and stones keep turning over and doesn’t sit right and stay. Gorgeous though”

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“Absolutely beautiful”

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“I am still waiting for this bag to arrive I wanted it last week for my holiday, its been nearly two weeks”

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“Didn’t receive my mini bracelet with the rest of my order, when I contacted Abbott Lyon I was told to check the packaging a week later, which had obviously been disposed of . I was then told that they are looking into it and weeks later am still waiting for a response”

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“The rings gorgeous however, I thought it would have come packaged better/safer, with more protection. The email updates after my order kept saying how you were ensuring quality and triple checking the ring before sending. Just really surprised me, the way it arrived.”

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“This item hasn’t arrived i paid extra for the main gift which has come in the box but this bonus bracelet is nowhere to be seen”

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Abbott Lyon is rated 4.2 based on 8,479 reviews