Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.17

4.2 Rating 9,352 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st February 2025

2411

Anonymous

Anonymous // 01/01/2019

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“I was really pleased with my bag when it first arrived, although it broke within a few days and barely any use. I have emailed Abbot Lyon and nothing has been done. Really not impressed and definitely wont be ordering again.”

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“Amazing quality amazing service & I will be ordering again love it thank you”

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“The item I ordered is beautiful but to big to wear even on the tightest catch. It hangs right down onto my hand. Disappointed i have a lovely unwearable item.”

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“Order was incorrect. There was a clover missing and the initial I had included looked very scuffed and scratched.”

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“A lot of the same complaints no customer service skills I got a lovely necklace with initial on I ordered and paid for the gift box as well 3weeks after necklace arrived still no gift box I've tried 7 times with emails and getting told we will reply in 5days absolutely disgusting service over a £10 box !!!!!”

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“Amazing quality pieces and brilliant service and communication. Will definitely be ordering more.”

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“Excellent service, communication fantastic. Then received my necklace and it’s even nicer than online 100% recommend and will definitely use again”

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“Love the earrings good quality and look great in my ears just the right size thanks.”

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“They’re customer service is good. I don’t love the”

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“Fabulous just love these custom initial bracelets got my two children and my six grandchildren’s initials I’ve had so many enquiries as to where I bought it ..great quality fab price with new customer discount great quick response to a query with customer service .. love my anklet too .. will revisit Abbott Lyon soon many thanks ..”

Abbott Lyon 5 star review on 26th August 2023

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“I am missing one of the charms from my necklace as I ordered and paid for two charms and have had zero response to my emails about how this can be resolved”

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“Service and delivery were quick and easy.”

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“Hassle to exchange. Don’t want to return and reorder as they charge for returns”

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“Beautiful necklace for my daughter’s birthday. Hers & her beloved’s initials. Think she’ll love it! Am saving up for a necklace for myself now!”

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“Didn’t receive gift bag and necklace is incorrect i have emailed for. 2 weeks with no reply or customer service to rectify the issue”

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“Good quality pieces.”

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“I had already emailed Abbott Lyon to inform them that I was unhappy with the named necklace, they asked for a photo, but they have not responded ! They had said as it was a special order I was basically stuck with it as per their small print !”

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“This was a gift for my Granddaughters 17th Birthday. She was thrilled with the quality and fit Of both the bracelet and the ring.”

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“Bracelet very sweet but disappointed as it was too large for my daughters wrist and pricing difficult to change.”

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“Stunning bag thank you x”

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Abbott Lyon is rated 4.2 based on 9,352 reviews