Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.17

4.2 Rating 9,196 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 12th January 2025

2396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered all the questions about delayed orders were very quick getting ing back to me and making sure ther were delivered thank you”

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“Product and packaging was beautiful .”

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“I love abbott lyon, their jewellery is of high quality and standard for affordable prices. Their customer service is second to none and all issues are resolved very promptly and with good manners! Have bought from them before and will be buying from them again!”

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“Ordered Dec 2nd in plenty of time for Xmas, but didn’t receive it till after Xmas, it was a present for my daughter, so was disappointed, however the bracelet is lovely.”

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“Absolutely thrilled with the 2 beautiful engraved bracelets I ordered for friends , great quality and look beautiful, and very quick delivery, will definitely be buying again from them.”

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“Very good.”

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“I love this brand! I have a personalized necklace that I purchased over a year ago and it has not tarnished at all. Just ordered another one and one for my sister's birthday. She loves her gift! Highly recommend.”

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“Brilliant quality”

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“I'm still waiting for my order to arrive. But I'm sure the packaging is lovely, and the overall finish will be perfect. I can say the customer service has been good.”

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“Great service , gorgeous jewellery”

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“Excellent I have purchased 4 times from them very happy”

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“I've not yet received my jewellery l, I encountered multiple complications trying to perfect my item and the service provided by Abbott lyon to ensure I got the best possible product was outstanding. The staff gave excellent advice and communication has been amazing”

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“I placed an order for a necklace on december 22, 2024 and have never received it as of today. customer service is sketchy at best - there is no phone number only online chat which is not helpful. I will try to reach out again to request a full return.”

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“I was recently appauled by the customer response I got regarding faulty goods I purchased for a Xmas present .communication really poor and no refund given was told I couldn't have a refund please be aware if complaining about faulty jewellery .”

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“Lovely products I have ordered 3 watch from this company the service is great x”

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“Quick delivery and the product itself is amazing quality. The packaging the bracelet came in was good quality and looked lovely. Hands down the perfect gift. Will definitely recommend to friends and family, I will be purchasing more items”

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“Loving my initial necklace Perfect length, perfect style! I have had many compliments! Received my purchase in just a few days I will be purchasing more soon Thank you Marien Barker”

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“Disappointing! I paid extra to have it shipped to have for my wife for Christmas. When I noticed it hadn’t shipped I reached out and was told there was a processing error,but promised to have it sent out right away. It was sent out ,but did not come till after Christmas. The box was not taped and looked like it was opened. Everything was in it .I just never thought you would not tape a package that contains jewelry.”

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“Love the jewellery it’s such a shame that their customer service is so poor.”

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“Couldn’t be more helpful and a Stunning necklace”

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Abbott Lyon is rated 4.2 based on 9,196 reviews