Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,467 Reviews

77 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th October 2024

2350

Anonymous

Anonymous // 01/01/2019

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“Item missing contacted their customer service to be ignored . Definately will not be ordering from them again”

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“Quick and easy to shop. Nice touch sending an email of thanks. Would definitely shop again”

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“PERFECT gift for loved ones. Beautiful quality. Quick and easy delivery. I can not fault this company.”

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“Loved my earring and got send 25% after so ordered another pair ❤️”

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“Lovely necklaces very light on the neck and beautiful, I absolutely love it”

Abbott Lyon 5 star review on 2nd September 2024

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“I ordered 3 weeks ago still not received my order and they have now started to ignore my emails definitely won't order again and I'd advise no one else does”

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“Just love the heart huggie earrings I recently bought. They look fabulous with everything, they are very comfy and don't appear to tarnish as I showered with them on and they seem to be fine - my ears didn't turn green! I would definitely recommend these.”

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“The jewellery doesn’t disappoint, everything we have ordered has been lovely”

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“I would give no stars if I could. I ordered items on 15/8 for my friend’s big birthday on the 29/8. Website said delivery is 4-7 days. I didn’t receive a confirmation email but emailed them after 7 days. They said they couldn’t find my order notwithstanding me giving them all the details (email, billing address etc) 2 days later, they then asked for me to repeat all my details which I did and sent a screenshot of order being debited from my account. When they eventually found my order on 27/08, they said the jewellery was out of stock! I immediately asked for a refund which they haven’t replied to. It’s my friend’s birthday today and I’ve no jewellery and down the money! Bad bad service!!! Will never ever order from Abbott Lyon again and would suggest others don’t.”

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“I am a first time customer and purchased the pearl clover bracelet and the crystal heart bangle they are stunning. I will definitely be ordering again. Delivery is quick too”

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“Never received my order they said it was lost I never got tracking information on it I’m not happy at all.”

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“Very quick on delivery and we'll packaged easy to deal with”

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“Absolutely stunning and beautifully packaged”

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“Worst customer service never even dispatched order”

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“I was after a particular necklace for my partner. I was only able to find lesser quality versions of what I had in mind until I came across Abbott Lyon. They had exactly what I was after and I got an amazing deal on the necklace itself, with a free gift. I came back a few days later as I got a discount code and was able to get a matching bracelet and earrings for the necklace at a VERY reasonable price! I will be recommending them to family and friends and definitely be back again for more gift ideas for loved ones.”

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“"J'ai rencontré Theresachin Recovery Group grâce à une recommandation de mon beau-frère DCI. Il m'avait vu traverser des moments difficiles pour récupérer les fonds en quelques secondes par une "société" frauduleuse et paresseuse appelée Algoforex. Il a parcouru son la police judiciaire et les dossiers jusqu'à ce qu'il trouve un nom définitif, Theresachin Recovery Group, qui est le mieux classé en termes de commentaires et d'avis après avoir traité des cas de récupération. C'était rassurant, mais je n'ai pas pu m'empêcher de attendre avant de tendre la main. pour eux, je leur ai envoyé un e-mail et je les ai appelés/Whatsapp sur Theresachin1212(AT)GMAIL(DOT)COM et WhatsApp : (PLUS)1 (234) 300‑1544. Nous parlons donc de 854 550 $ en jeu pour un homme de 29 ans, c'était beaucoup d'argent. Cela ne semblait tout simplement pas possible, du moins d'après mes expériences précédentes. Quand j'ai dit que j'avais crié lorsque j'ai reçu une notification bancaire concernant un dépôt de 854 550 $, c'était parce que je l'avais fait. problème concernant vos fonds, peut-être dans le cadre d'une fraude cryptographique ou en espèces, essayez-les simplement et peut-être que votre témoignage sera la rédemption de quelqu'un d'autre.”

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“Customer Service were really friendly - have never had a bad experience! Love the jewellery and will be back for more”

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“Lovely and very pretty bracelet with personalised name, although it is very thin and quite small, you have to really look to make out the lettering, but makes a nice addition when wearing with a bangle and so far has proved very strong”

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“Ordered 2 necklaces for my wife’s birthday it stated 4-5 day delivery , which should have arrived today . To be told via the live chat it won’t be with me until end of next week her birthday is Wednesday , the response was if you want to cancell the order you can , I want the order . Now I have nothing to give and we’re going away tomorrow. Thankyou for your customer service. First and last time ordering. Very unprofessional.”

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Thank you for taking the time to leave this review for us, Ceri! I am so sorry to hear of this issue - please be assured that we have passed this onto the relevant department, who will take your feedback on board & look for ways to improve. Thank you for sharing this and if we can assist with anything else at all, please don't hesitate to reach out to our team

“So pretty. So many customisable options and really easy to design. My sister loved it and it looks so lovely on her. Sits just under the neck line.”

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Abbott Lyon is rated 4.2 based on 8,467 reviews