Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,474 Reviews

77 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th October 2024

2350

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The golda starting to come off.. and it's been a week”

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“Sadly the first necklace chain broke, but the replacement was handled extremely well and a new necklace was made. Tha kyou Abbott Lyon”

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“Disappointed I didn’t get the discount even though I contacted them about it , the 30% discount wasnt taken off”

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“Present bought for my Daughter, October birthday so to-date not seen. Ordered with ease and delivery fab.”

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“It’s a Christmas present for my daughter so she hasn’t seen it, but it looks lovely and lovely packaging”

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“I have not tricked the item”

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“Like the regular updates and the communication when buying a product”

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“The bracelet strands have broke and don’t want to take it off because won’t be able to put it back on”

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“Arrived damaged, unable to close the hoop, and sent to Abbott Lyon and still waiting for them to agree to return them, this has been very difficult and stressful, still waiting after a week and half.”

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“I have emailed Abbott Lyon regarding my faulty order and have still not heard back regarding a refund - email sent 09/09/2023 .”

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“Still haven’t received it”

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“As described lovely pretty bangle”

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“It's awful only sits the wrong way round. Customer service basically said it moves as I move and is to be expected. So if that’s the case put the pearl and initials on both sides.”

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“Excellent quality. Have bought about 6 now, everyone has loved them. One broke, but was replaced promptly. Excellent service. Thank you”

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“Good service and communication, nicely presented.”

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“Beautiful - absolutely in love with the necklace.”

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“Clasp won’t open. I have contacted AL and they asked for a video which I sent a week ago. No reply!”

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“I ordered the personalised clover necklace and it arrived weeks later with 7 clover leafs on instead of 8 . So the last initial of my name was missing Even though I had received emails saying my necklace had been perfected 100%checked and was on its way lol . Customer service has been shocking days between each email and as of now this issue is still not resolved .”