Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.19

4.2 Rating 8,980 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 15th December 2024

2389

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast reliable and friendly service. Beautiful quality jewellery at very reasonable prices with great offers. I always recommend you to all my friends and family.”

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“Very good products as always very happy”

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“Always purchase with Abbott Lyon, their products are great quality and designed beautifully!”

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“Bought a necklace and earrings for my partners Christmas for a surprise as I know that she loves abbot lyon products .”

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“I bought a beautiful necklace for my daughter in law, and there was a small issue with my order. I contacted the Customer Services Team, who responded within the hour, and were so helpful. I had a replacement item sent to me next day delivery...fantastic! A big thank you to Phoebe for all of her help.”

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“Lovely bracelet thrilled with it”

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“Very happy with my purchase s good quality delivery was very quick”

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“The jeweller is gorgeous and I can’t wait to give it them on Christmas Day”

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“Haven’t received my item as of yet as been some issues (not abbot Lyon’s fault) but can truly say the customer service is second to none”

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“The bracelet I ordered for my daughter is almost a week late ? Ordered 3 weeks ago ! I’ve emailed and been told would be here by tomorrow then told it will be despatched in 24 hrs then told it’s delayed !! This is a 30 th birthday gift for my daughter and it won’t be here for her birthday I’m so disappointed with the service . No one to talk to ever on the chat just a robot ! And no phone number just an email saying sorry there is a delay ! I’m fuming ! Very poor customer service”

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“Very happy with the order I received”

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“Absolutely amazing gift just what I wanted 3rd purchase from here”

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“Just perfect. I love my new necklaces🥰”

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“Disappointed as when I first had my item in the basket. There was an offer of 35% off free delivery and a free bracelet. When I went on your website, the next day I was offered 40% off had to pay delivery, so it made earrings more expensive and was not offered a free bracelet, I would’ve preferred the free bracelet with my purchase.”

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“Quality jewellery and lovely packaging. Got a really good black friday deal too.”

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“Order extra inital letter pendant to go with the necklace and heart charm pendant i already have. However the letter came with a smaller loop than shown online and also smaller than the heart pendant resulting in the new letter not sitting nicely with the heart. I contacted customer service whom advise I got send it back for a exchange which would be the same as online. The new one has come and it is exactly the same as the one I first got. It's a shame as I love the necklace with the letter and heart charms but the new letter does not sit correctly, it's a shame you can't buy add on letters which are the same as the original ones ordered a couple of months ago.”

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“Fantastic quality ,great customer care, beautifully wrapped and presented.I will be recommending them to friends and family.”

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“My item arrived damaged. Really disappointed”

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“Have bought a few items recently for December birthdays, lovely items However the last bangle is too small therefore having to return it It is a little frustrating of the amount of goods that are out of stock esp running up to christmas”

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“Great service, kept in the loop from ordering to being dispatched and delivery. Beautiful jewellery and even better buy one get another one free. Will definitely be ordering something very soon”

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Abbott Lyon is rated 4.2 based on 8,980 reviews