Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,474 Reviews

77 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th October 2024

2350

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a ring for a birthday present nearly 4 weeks ago . The delivery time was stated as 10/15 days . I received an email 8 days ago to say it had been despatched but it is still awaiting carrier scan ? Where is my order ? Customer service is terrible. I want my ring or a refund as I will need to buy something else . I will never order from this company again !”

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“Ordered a product 16 days ago and yet to arrive nor is the product even finalised to be shipped… customer service team unresponsive and I’m now without a gift which I need for somebody. Service is a shambles!!!”

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“he enamel personalized ring is unwearable. It is painful. The space left open in the back is sharp. The personalized enamel bangle does not stay shut and falls off my wrist every wear. Horrible quality jewelry and customer service was no help. Totally unsatisfied.”

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“Dissapointed with service,certainly won't be using again.”

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“Had a 50th Birthday gift don't want to upset my friend whom got me the gift, but there is a stone missing from the anklet that was brought for me for a special birthday. So upsetting.”

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“It's the first time that I have shopped with this company and I am really impressed. Communication regarding my order was brilliant as they kept me informed every step of the way. Thank you very much for a wonderful service.”

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“Bought the name necklace in Arabic as a gift for my sisters 18th- she absolutely loves it! Beautiful and very well made! Will be buying more from Abbott Lyon x”

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“Still hasn’t turnt up.”

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“Bought some jewellery a few weeks ago. I spent £150 and literally cannot contact anyone about a refund. Absolutely disgusting.”

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“Absolutely amazing service. Beautiful product. Great company to deal with. Well done Abbott Lyon.”

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“Simply stunning.. I have 2 now ❤️”

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“Ordered a ring and a necklace, requested a bigger size in the ring and a refund of the necklace got told to send it back and they deal with it when it arrives, this has been over a week and still heard nothing from them, I haven’t checked there social media and it looks like they do this to everyone. AVOID BUYING FROM HERE”

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“Love it out there”

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“Quick delivery and lovely item, it is a present and I am sure that they will lot it!”

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“Got this for a friend of mine - she loves it!”

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“Delivered within time stated”

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“Bought 2 necklaces for gifts and added the gift bags which are lovely but still pretty expensive. Only one arrived (damaged underneath) and I immediately reported it. The missing bag was offered to be replaced, not the damaged one, and still hasn't arrived (Evri say there's a delay). I have had to give the gifts - one with a bag and one without - as the deadline is now past. Spoilt the experience if but for a bag, the presentation is everything with this type of gift.”

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“Every time I write a review for this company- I always give 5⭐️. I have purchased a lot from here. Products are first class. This earring set was for an 18th birthday gift. The recipient was absolutely thrilled. So smart in their understated box etc- the workmanship & design of everything is fantastic. Great price with discount code!”

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“This was a replacement for my original bracelet, I had an issue which was resolved quickly”

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“Great quick delivery”

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Abbott Lyon is rated 4.2 based on 8,474 reviews