Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.20

4.2 Rating 10,002 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 1st April 2025

2509

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are beautiful, always stunning, and very well made. However the packaging is disappointing. Covered in what looked like orange make up and the others had black finger prints. Not great when you are giving as a gift.”

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“Absolutely stunning set, love the fact you can wear them as a set or they still look beautiful on their own! So many compliments, really pleased with my purchase”

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“So I ordered the finger print pendant and it was a disaster we tried doing it 4 times and it wasn’t easy they didn’t except it and the emails would take 3/4 days to gets responds”

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“Ordered the moon&stars watch which arrived yesterday and I'm in Love.”

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“I have been a fan of the jewellery, care and the packaging at Abbott Lyon. I even have one of their handbags which i’ve just brought out for Spring (though they no longer sell them). The craftsmanship, delivery service and the whole shopping experience is fabulous. Can’t wait to purchase more! So far i’ve brought bracelets for my sister, earrings for my mother and sister, earrings for myself, a bag for myself and christmas studs for my close friends!”

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“Purchased a pair of ankle chains for my daughter's birthday. Lovely quality items both beautifully packaged in presentation boxes. My daughter loved them. They are amazing quality items that are excellent value for money and which were delivered really quickly. This is the first time I have used Abbott Lyon but it definitely won't be the last and I would have no hesitation in recommending the company to family and friends.”

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“Amazing pieces of jewellery. My latest buy were the heart drop earrings for my daughter. She loves them.”

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“Outstanding Customer Service! Had faulty earrings, after sending a video, sent me a code for full price refund. Re ordered ana smaller pair as original ones were sold out. Highly recommend this company for quality jewellery and outstanding customer service.”

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“A birthday gift from hubby-necklace with hearts engraved with children’s/grandbabies names Heart earrings and matching bracelet Absolutely love them, worn to my daughters wedding”

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“Never received order and said it came.”

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Hello Tina, thank you so much for getting in touch with us! I'm so sorry for any inconvenience caused, rest assured we'll be sending you an email soon to chat more about this issue. Please keep an eye on your inbox for a message from hello@abbottlyon.com. We can't wait to hear from you!

“Absolutely awesome, have always loved buying my wife the Abbott Lyon jewellery Delivery was brilliant too.”

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“Absolutely love the jwellery for my daughters confirmation it was the perfect size and looks amazing.”

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“The chain arrived promptly and is even nicer than the photos . Beautiful Mothers Day gift”

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“Loved both sets of earrings that I ordered. One I kept for myself and the other made a perfect Mother’s Day gift!”

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“Love the jewellery i love the designs.”

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“Love my pieces. Initially had an issues with delivery but the customer service team were excellent and had a new order out to me asap”

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“Delighted with both the quality of the jewellery and the service provided. Would have been 5 Star if the delivery dates could have been a little shorter, though, I understand for personalised items, they will always take a little longer. Thank you and well done.”

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“Very pleased with my purchase, delivery was fast and item is beautiful”

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“I ordered a necklace and it never arrived I’m now disputing this with PayPal for a full refund I won’t be ordering again”

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Hi Lindsey, thanks for getting in touch with us! Rest assured we're sending you an email in regards to your issue so we can discuss this. Please keep an eye on your emails and lookout for an email from hello@abbottlyon.com. We look forward to hearing from you soon!

“Customer Service very good. Ordered incorrect bracelet size. Will re-order correct size with store credit.”

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Abbott Lyon is rated 4.2 based on 10,002 reviews