Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.16

4.2 Rating 8,472 Reviews

77 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 29th October 2024

2350

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband ordered me Custom Name Tennis Bracelet (Silver) - S/M and honestly i am so disappointed in how bad the quality is on that bracelet. it's like kids jewellery it is clasps which are like the stretchy bracelets you'd get as a kid and i'm so scared to wear it as it catches constantly the letters are nice only reason it got an extra star. the chain and stones are just awful. also he paid £10!!!! each for the birth stone hearts they are to small and just glued in plastic! not even an actual stone! i almost cried when i opened it as i got the bangle and it is amazing soild and great quality and then spend £100 more for tat!”

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“Verry unhappy with the ring”

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“Total shits”

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“I love love love everything …outstanding quality and service I’m on my 3rd item and still looking at other pieces … I’m hooked 🙂”

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“For starters, the lady loves her bracelet. I went with the Gold Charm Bracelet. I picked three charms and plastered them on there. She loves it! The bracelet is sleek, beautiful, and minimalisitic. She has tiny little wrists and it fits on them nicely with a ingenuintive locking mechanism. I placed my order on Dec 6 for a xmas deliviery. Unfortunately, my parcel was lost in shipping. Abbott Lyon was quick to email me and let me know of this and gave me a couple options. I opted for a half refund and for another bracelet to be sent my way. The new bracelet arrived shortly after xmas, but it was so lovely that all worked well. I really appreciated my experience with Abbott Lyon and expect myself to return in the future for any jewelery needs. Thank you!”

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“Loved so cute and dainty.”

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“Bracelet broke two days after giving it to my daughter for Christmas. I reached out to company and no reply.”

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“Husband purchased necklace with my name which happens to have 6 letters. Loved the look on Gemma Owen and Stacey Solomon hence why I chose this one. However once necklace on letters go upside down, never the same way so your name isn't readable!!. Have been told by Abbot Lyon that's how it is!!! Not happy at all.”

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“I love this place. I highly recommend”

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“My initial necklace is so pretty, beautifully made & I really love it! It sits alongside my other necklaces so nicely too. The packaging my jewellery came in was lovely & I was kept up to date via emails throughout the process from order to delivery. I’m very happy with my experience, thank you!”

Abbott Lyon 5 star review on 31st December 2023

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“I bought two anklets for my Christmas. If you have small ankles do not buy, the length is far too long & only one hoop to attach. The charms, easily fall off as they aren’t attached. Definitely wouldn’t buy this product”

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“Just WOW ! I was absolutely delighted when I received my parcel today. I paid an extra £17 for the box with my friends name on it and it was worth every penny. It really is so impressive. It only took a few days to be delivered and I could not have been more pleased! I would definitely recommend Abbot Lyon and will definitely order in the future- Thank you 🙏🏽”

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“Charm Builder Necklace - the charms attached to the necklace do not stay in position and turn with either the back of the charm showing or the charm upside down - the initials charms I picked are upside down 99% of the time. Apparently it’s the nature of necklace - would not recommend.”

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“Such good service great quality jewellery it’s my second time ordering and won’t be my last”

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“Beautiful necklace with a photo inside made my best friend cry! She absolutely loved her beautiful gift”

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“Still not received this item. I ordered over 7 weeks ago and yet nothing. Promises after promises it still did not arrive for Christmas. Very disappointed”

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“This was ordered as a Christmas gift on the 2nd of December and it's not here as of the 27th. Yet after ordering I receive promo emails from them offering Christmas delivery if ordered by the 18th... I won't be surprised if turns out this is a $3 Aliexpress bracelet on delivery if it ever shows up. Picture of order confirmation included before they reply with the boilerplate "we can't confirm your order with the information provided" response. 👎”

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“Do not order from this company. My order still has not arrived and it was placed over a month ago. I have asked for help, refunds etc and nothing from them. This is crazy.”