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Abbott Lyon Reviews

4.2 Rating 9,324 Reviews
78 %
of reviewers recommend Abbott Lyon
Read Abbott Lyon Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 23rd January 2025
Presha N
Abbott Lyon 5 star review on 23rd January 2025
Rebecca G
Abbott Lyon 5 star review on 22nd January 2025
Anonymous
Abbott Lyon 4 star review on 22nd January 2025
Sophia C
Abbott Lyon 5 star review on 21st January 2025
Sophie H
Abbott Lyon 5 star review on 18th January 2025
Lucie B
Abbott Lyon 5 star review on 18th January 2025
Abdullah M
2407
Anonymous
Anonymous  // 01/01/2019
They've always been a great help whenever i have questions or if I need some advice picking something to buy as a gift. Great customer service.
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My wife picked these earrings as part of her birthday present, once they arrived after a few days after ordering, she hasn’t taken them off her ears she absolutely loves them Well done to Abbot Lyon would use you again
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Wow ♥️ I adore this watch ⌚️ it's stunning, I've had so many compliments whenever I've worn it . I've only recently started buying from Abbott Lyon & I love every piece so far 😍 will definitely be a repeat customer.
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AVOID!!!! They don’t send out your orders! I have been waiting 6 weeks for my orders which were for my mums 50th and my nans 70th! Ignoring all my emails and haven’t sent me my items do not order from them!!! Annoys me as they can send influencers thousands of pounds worth of jewellery but couldn’t send or help me with my order! Worst customer service I have ever recieved and I will never order from them again! Honestly do not order from them! They are a scam company I think which only send out half the orders and pocket the other half of the money awful company
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Very happy with the speedy delivery, beautiful packaging and most of all the gorgeous design and product.
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AL2056717 Ordered a gift for my wife for her birthday, I noticed immedialty that on the necklace I had put charm 1 as L and charm 2 as E when infact it needed to be the other way around as Charm 1 should be E for our eldest child and charm 2 L for our youngest. I noticed straight away and contacted customer service to ask if we could cancel the order or just amend it. I was emailed back to say it can not be cancelled as it’s gone to production which is fair enough, however as the item isn’t going to be delivered until 10-12 days I asked if we could just simply tell the production team I need the letters the other way around. In my opinion this isn’t a hard fix I am not asking for new charms or new products just simply change charm 1 &2 around. I have sent countless emails and no one has gotten back to me, it’s almost as if they can not be bothered to make the amendment. I am absolutely gutted I have to just wait for the incorrect item to come and as it is custom just accept it :(. I know it was an error my end but I notified Abott less than 2 hours after the order was made surely this change can just be done. Saved up most of the year to get my wife this gift for her birthday as she loves Abbott Lyon stuff but I feel really let down and undervalued now. I don’t think I was asking a lot Sam DEANS
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I made several successful investments with this broker Netteler before losing 80% of my savings to the trading broker. It cost me so much money and pain to invest in a broker that was not even real. But All thanks to, Mac Wiki for helping recover all my losses back '' wikihelpdesks @ gmail .com '' am currently investing with { wiki help desk } because they are reliable.
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Missing items . Customer service ignored request for missing item to be sent or refund . Emailed repeatedly. Do not buy ,
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While, Abbott Lyon offers stunning, high-quality jewellery, their customer service leaves much to be desired. I've reached out to their support team multiple times, only to be met with unresponsiveness and frustration. It’s truly disappointing, as a brand that prides itself on being luxurious, should excel in how it treats its customers. A luxury experience is more than just the product; it’s also about how customers are supported, especially when issues arise. Unfortunately, Abbott Lyon seems to miss the mark here.
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Absolutely love my necklace. Looks more expensive than it was. The company kept me up to date all through the process of my purchase.
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Item missing contacted their customer service to be ignored . Definately will not be ordering from them again
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Quick and easy to shop. Nice touch sending an email of thanks. Would definitely shop again
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PERFECT gift for loved ones. Beautiful quality. Quick and easy delivery. I can not fault this company.
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Loved my earring and got send 25% after so ordered another pair ❤️
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Lovely necklaces very light on the neck and beautiful, I absolutely love it
Abbott Lyon 5 star review on 2nd September 2024
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I ordered 3 weeks ago still not received my order and they have now started to ignore my emails definitely won't order again and I'd advise no one else does
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Just love the heart huggie earrings I recently bought. They look fabulous with everything, they are very comfy and don't appear to tarnish as I showered with them on and they seem to be fine - my ears didn't turn green! I would definitely recommend these.
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The jewellery doesn’t disappoint, everything we have ordered has been lovely
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I would give no stars if I could. I ordered items on 15/8 for my friend’s big birthday on the 29/8. Website said delivery is 4-7 days. I didn’t receive a confirmation email but emailed them after 7 days. They said they couldn’t find my order notwithstanding me giving them all the details (email, billing address etc) 2 days later, they then asked for me to repeat all my details which I did and sent a screenshot of order being debited from my account. When they eventually found my order on 27/08, they said the jewellery was out of stock! I immediately asked for a refund which they haven’t replied to. It’s my friend’s birthday today and I’ve no jewellery and down the money! Bad bad service!!! Will never ever order from Abbott Lyon again and would suggest others don’t.
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I am a first time customer and purchased the pearl clover bracelet and the crystal heart bangle they are stunning. I will definitely be ordering again. Delivery is quick too
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Abbott Lyon is rated 4.2 based on 9,324 reviews