Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.17

4.2 Rating 9,333 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 23rd January 2025

2407

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocking . Stay away from them”

Helpful Report

“Can someone reply to my email please? Sent 3 since Thursday and no reply yet you’ve been posting on social media. I received ‘Evri repaired packaging’ with this sticker on with an empty box inside And no one is replying to me, I am out of pocket and with no gift that I bought for Christmas!! Absolutely disgusting company, not even willing to acknowledge or even investigate/raise a claim with the delivery company! My first order and was potentially going to be many more but I am completely shocked no one is even willing to reply. They’re very quick to reply otherwise but seems when there is an issue they just ignore you. I will be taking this further.”

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“I brought a bracelet, it was nicely presented and a cleaning cloth which is a nice thought and the bracket it's self is gorgeous. I will definitely buy for Abboyy Lyon again 🙂”

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“Well worth the wait. It took almost a month to arrive but it was worth the wait. It came out much better than I expected. I highly recommend”

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“I received my necklace after returning the first one. It’s very beautiful! Thank you for the easy process in returning the first item. I’m going to wear this sparkly gem for New Year’s!”

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“Simply beautiful. Great delivery service and the perfect gift. X”

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“Very classy and good quality. Arrived in good time and packaged well. My wife will love this necklace, I'm sure of it.”

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“Granddaughter absolutely loved her necklace. I think the packaging could have been nicer but I can’t fault the necklace it looked really beautiful.”

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“This company is a scam. I ordered a charm bracelet last Christmas for my daughter's birthday. She be gan to consistently wear the bracelet June 2024. The bracelet is supposedly real gold or real gold played this not supposed to tarnish. It did. I sent info a warranty claim. Also a link on the birthstone charm open and it fell off. They sent me a credit to replace the whole thing. I ordered a new bracelet and 2 charms. The birthstone color is not the same and the charms now have a different smaller link attachment. The original allowed you to move the charms across the bracelet. The new ones require you to use a tool to open and attach OR just put all charms in the clasp area of the bracelet (per a video they sent. Meanwhile the video shows the original charms with the larger links). They give me a credit for the birthstone charm. The credit is for an amount less than what the charm actually costs. No phone number to call just email. And their telling me I'm stuck with items I didn't purchase.”

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“Awful , every piece of jewellery they’ve sent me has broken , no customer service - deals look good but avoid”

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“Beautiful jewellery always impressed each time, fast delivery service!”

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“Asked me to write a review but haven’t got my jewellery yet despite ordering 3 weeks ago?”

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“Omg!! Absolutely blow away with how beautiful they were!!! They are perfect 👌 Would highly recommend to anyone!! 1st class service!!”

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“Beautiful jewellery and very quick with delivery more than happy with the products I brought”

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“Lovely gift”

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“Quick delivery,quality item.”

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“Top class customer service”

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“Im not happy regarding not gettinh my reduckion.”

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“Abbott Lyon is amazing and their jewellery is of amazing quality. Love it and would definitely recommend it to other people, they will not :e disappointed.”

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“Product looks great”

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Abbott Lyon is rated 4.2 based on 9,333 reviews