Aab Reviews

Name: Aab
Address: ., ,, ., ,, United Kingdom
Rating: 4.32

4.3 Rating 1,267 Reviews

82 %

of reviewers recommend Aab

4.3

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love aab collection and the prints and styles they offer. The materials usually all of good quality too.”

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Posted 2 days ago

“I’m 5’4 and size 56 is a perfect fit, love the length. Material is sturdy and good quality. However, the color (I got the green) is nowhere nearly as vibrant as shown in the pictures. It’s much more muted.”

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Posted 1 week ago

“Overall satisfied with my purchase. However I would like to see more accurate pictures of the products online”

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Posted 1 week ago

“Abb is getting very low quality in fabric right now and prices are going up”

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Posted 3 weeks ago

“Lovely dresses, but unfortunately not suitable for petite women, especially if your height is at the 5 foot mark. Ordered a length 52 dress, but dragged in the floor.”

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Posted 1 month ago

“Material for dresses not as good quality as it used to be, take well over 4 weeks to refund despite reminders Good quality scarves though”

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Posted 1 month ago

Thank you for your feedback, we are sorry you felt the return process took longer than expected, we can assure you this was due to the December/January bank holidays that fell within the return period and we can confirm your refund was issued within 10 working days. We are also saddened to hear the quality was not up to our usual standards and we would appreciate the opportunity to assist you further, so please do not hesitate to reach out.

Posted 1 month ago

“Liked the previous few collections alot more than this years, but the quality is still amazing”

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Posted 4 months ago

“The quality of the Abayahs is great and long lasting. Love, love, love the pockets. The issue is the sizing. I ordered a Medium loose fit midi and it was huge more like an XL. Another abayah was too long despite choosing my size. On The website you should be able to choose your length to avoid searching through pages and pages of clothing. But when I choose my size 52 it shows me 3 items. So I have to go through ALL the pages and click on each one to find if they have size 52. Also website says back in stock but it’s rare to find my size. If these things were fixed I wouldn’t have to look around for other Abayah websites.”

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Posted 4 months ago

“Dear Aab, In terms of quality and design, you deserve 5 stars no question .. but the reason for my 3 stars review is that I ordered two abayas one 54 inches long and one 56 inches long and somehow the 56 was shorter than the 54 so I had to return it and loose $40 dollars in shipping. I’m not as trusting in the measurement descriptions of your abayas and it’s too costly to find my fit if I need to try the abaya on before knowing whether I’ll keep it or return it (because exchange is not an option for me in the US). Thanks!”

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Posted 4 months ago

“The coat was of good quality, but very oversized I’m a size 18 and was still drowning in it. I have returned but if it was smaller I would have kept it. I am disappointed that to return the item I had to cover the postage, surely there should be free returns?”

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Posted 4 months ago

“Didn’t like fabric!”

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Posted 7 months ago

“The dresses look very pretty online and definitely great for people like me who only wear modest clothing, however the sizes are often slightly off. I have bought several dresses from Aab and have noticed that the same size in in different designs fits differently, both in fit and length.”

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Posted 10 months ago

“Overall, the quality and range is good. However, xxs sizes are very rarely available even when they just release a collection and any items with a side zip have broken, I have had to get all of these replaced unfortunately which is costly.”

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Posted 11 months ago

“I regularly shop at AAB as I love their designs and their collection, they have stylish yet modest clothing. Whilst Iam very happy for the service of delivery as my order got delivered within 3 days of order, however Iam rather dissapointed with the quality of the making and style of the item I purchased. I paid £150 for the abaya and I feel that it is very dissapointing to see that there is a joint at the bottom of both sides of the abaya, of course this is becuase AAB is avoiding the use of extra fabric and creating joints to save wastage of facric, however paying such a high price for an abaya with some embroidery on it and then joints I find quiet disappointing. I have also noticed the style and cut of the abaya has changed in comparison to other abayas I have bought with the exact same style of embroidery, this one seems less flowy. These details should be provided on the website as it is very difficult to judge online and then return is a massive hassle and at customers cost.”

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Posted 1 year ago

“Love the design but I feel quality has taken a big hit with recent purchases from Aab. With the price tag the quality does need to be on par”

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Posted 1 year ago

“The collection is quite varied in quality. I have purchased a couple of items which are my absolute favourite, but other items have been disappointing with very poor fabric quality.”

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Posted 1 year ago

“I’m conflicted in my review as I have been a loyal customer for over 3 years. The abayas and hijabs are amazing and have really put modest fashion on the market and I feel so beautiful and confident in my aab clothing. Fashionable modest and comfortable. My only negative is that the customer service needs improving in Particular the returns process. It takes far too long for a return to be processed ( I waited over 2 weeks for a refund) I called customer service and for days I couldn’t get through. I love AAB so leave this review with good intention to please improve your customer service. Other than that I love this website. Thank you! :)”

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Posted 1 year ago

“Clothing came incorrect size, have returned it but haven’t received my refund and it has been over 14 workings days”

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Posted 2 years ago

Assalaam Alaykum, Thankyou for your review. We do apologise for the delay in your refund. We can confirm your refund has now been processed. Many Thanks

Posted 2 years ago

“Over priced for the quality of the material”

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Posted 2 years ago

Asalaamu Alaykum Sister Thank you for your feedback. We do apologise that your purchase did not meet your expectations and can confirm that the majority of our pieces are sold separately and not as a full outfit. We understand that our pricing may be considered quite high, however, at AAB, a great effort is taken to use a high level of fabric quality, stitching as well as providing a high level of customer service. Please note, the designs are not purchased from a third party, they are designed and manufactured by ourselves and we control the entire process. There is a cost attached with producing high quality garments especially when the majority of the fabric we use are natural fibres, and not man made synthetic fibres readily available and mass produced. We also emphasise the use of ethical practices and due to these reasons, the price is reflected in the quality of the items we produce. Also, as a way of giving back to our customers, we also have a loyalty scheme in place on order to give customers the chance to receive points and rewards the more they shop with us. You can view more information on this by following the link below: https://aabcollection.com/pages/loyalty In addition to this, we offer sales and other promotions throughout the year. You can sign up to receive our newsletters to avail these promotions. Nevertheless, we appreciate your feedback and will pass this on to our production team for their interest as we do take customer feedback very seriously. If you have any further queries or concerns, please do get in contact with our Customer Care team on admin@aabcollection.com or +44 (0) 0203 823 7768 who will be happy to assist you. Kindest regards, Aab Customer Care

Posted 2 years ago

“would have given 5 stars but the vouchers code not correct also good quality but i find Asb very expensive”

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Posted 2 years ago

Aab is rated 4.3 based on 1,267 reviews