Name: Aab
Address: ., ,, ., ,, United Kingdom
Rating: 4.28

“Great quality!”

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“A great selection of great quality clothes. The jersey hijabs are such lovely quality. They will bean everyday favourite of mine! Looking forward to seeing more”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“I have bought several items from Aab They are of good quality, delivery is quick, and customer service is excellent”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“Very disappointed with the quality Also the returns are not free”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Sister Thank you for leaving us a review. We are very sorry that you were not completely satisfied with your purchase. It is very important to us to provide the best quality products possible and would like to look into your feedback in more detail in order to help this. If possible, please could you provide us with more detail with regards to the quality? We are currently working on our returns process and hope that we can implement some changes in the near future in order to help improve our services and give our customers a better shopping experience inshaaAllah. If you have any further queries or concerns, please do not hesitate to contact our customer care team on admin@aabcollection.com or 0203 823 7768. Thanks Love Aab x

Posted 3 years ago

“1.Please be careful when buying from aab. The materials described are not what you get delivered. 2. I had cancelled my order straight away after placing it (on friday night), left a voicemail asking them not to post the abaya, and left several emails on saturday morning. Despite all my efforts,this item was still posted. 3. I paid p&p to get this delivered and now have to pay p&p again to return this back to aab, despite it being an error on their end 4. When i asked customer service for a refund for my p&p, service was appalling. Not an ounce of understanding/ trying to resolve the situation. 5. Abaya that is sent, is not as described/shown.”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Dear Sister Thank you for leaving us a review. We would like to apologise for the disappointing service you have received. Unfortunately our customer service office is closed over the weekend and we were not able to respond to your email until the following weekday however your order had already been dispatched at that time. We can understand that this may have caused you some inconvenience however our opening times are displayed on our website. We appreciate that at times the items received may not meet the customers expectations and therefore we are more than happy for you to return it for a refund or exchange and would be happy to help you with this. We have taken your feedback on board and will look into this to try and improve our services to give our customers a better shopping experience in the near future inshaaAllah. If you have any further queries or concerns, do let us know. Thanks Aab

Posted 3 years ago

“The collection are lovely. Slightly over priced. And the material sometime is hit and miss.”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“Love the new collection”

Helpful Report

Posted 3 years ago

“Although the cut of the dress is very good, yet again the quality of the fabric is extremely disappointing and knowing you source your fabrics from Pakistan I am not surprised. Always hesitant to spend so much money on your poor quality and Aab not bothered about this feedback from many customers as usual.”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Sister Thank you for your review. We are very sorry that you have had this experience. Please be assured that we take customer feedback seriously and have forwarded this to our production team for their attention to help improve our services. Our products are sourced from various places and we always want to try to provide all customers with good quality products. However, if there is something wrong with any purchases, please do contact us directly and our customer care team are always happy to help resolve this as best as we can. If you have any further queries or concerns, please do not hesitate to contact us on admin@aabcollection.com or 0203 823 7768. Love Aab x

Posted 3 years ago

“Aab is literally my go to for all my modern yet modest style abbayah’s and maxi dresses. In store always get the best advice and service”

Helpful Report

Posted 3 years ago

“Prints and colours are always spot on. The stitching and detail is top notch.”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“Fast delivery and always wonderful soft material”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“I’m a fan of the jersey hijabs as they are of high quality. However I’m so annoyed that the colours on the website are completely different than what you actually receive”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Sister Thank you for your review. We are very sorry for the disappointment this has caused you. Our team have contacted you directly to try and resolve this, please do check your inbox. Many thanks Aab

Posted 3 years ago

“I have always bought my cloathes for eid from Aab.. for a long while now.. not been disappointed.. size fit perfectly.. quality is always tip top..”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“very good quality and lovely fit”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“Thank you im very happy with my purchase.”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“I have purchased 2 floral dresses recently. Have not worn them yet though qulti is very good.i have been a customer for few years . But pricey but love them from sales !!”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“I have been a customer of aab since 2012 and I love aab.”

Helpful Report

Posted 3 years ago

Assalamualaikum Dear Customer, Thank you for your recent review. We are absolutely delighted to hear that you are pleased with your purchase. We hope you will continue to give us regular feedback as reviews help our customers to make informed purchases. Once again, a heartfelt thank you from the team at Aab x

Posted 3 years ago

“Very disappointed in quality and fit.”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Dear Customer Thank you for your review. We are very sorry that you were not completely satisfied with your purchase. We have forwarded your details to our production team for their reference to try and help improve our services in the near future inshaaAllah. If you have any further queries or concerns, do let us know. Thanks Aab

Posted 3 years ago

“I returned this straightaway as it was too short in length. Now it’s been 15 days since they received it. I know they received it because I paid for the tracked return as they don’t have free return labels. I still don’t have my refund. I have contacted customer services but still no refund. I bought two others which I kept. I suggest if anyone buys, then don’t risk returning items online. Not sure if I’ll get my money back.”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Dear Customer Thank you for taking the time out to write a review and do apologise for the disappointing service received. We will always offer a refund whenever due however this is on the basis that the goods have been received and can take up to 14 working days from the date of receipt. We have looked into your order details and can see that your refund has been processed. If you have any further queries or concerns, do let us know. Love Aab x

Posted 3 years ago

“Lovely styles and designs. My only complaint is that the abaya material is so easily creased. Would be amazing if a different material was used.”

Helpful Report

Posted 3 years ago

Asalaamu Alaykum Sister Thank you for your review. Please note that we take customer feedback seriously and have forwarded this to our production team for their attention to help improve our services. If you have any further queries or concerns, please do not hesitate to contact us on admin@aabcollection.com or 0203 823 7768. Love Aab x

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Aab Reviews