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Aab Reviews

4.3 Rating 1,079 Reviews
81 %
of reviewers recommend Aab
4.3
Based on 1,079 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Aab Reviews
The jilbaab I ordered looked nothing like what was shown on the website. Very disappointed. Also had to return because I ordered the wrong size. I am still waiting for a refund has been 8 working days . Disappointed that in total I had to pay £9.00 in postage to receive and return the package. Outrageous amount!
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Posted 3 years ago
Love Aab Abayas I’ve been a loyal customer since day 1. Their designs are unique and service is efficient. I gave 4stars because the prices are still higher. My only criticism is if the prices were slightly affordable it would be even better. But I’m glad there’s an retail shop that caters for that person whom likes that extra style with modest fashion.
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Posted 3 years ago
I have been a loyal customer to Aab for many years and I always purchase my Eid outfits along with my everyday fashion from here but I feel quite disappointed in the quality of their products this year and I had to return my last order, I just couldn’t justify spending £200 on 2 items that were of poor quality and liked nothing like the colours from the website. The website images are quite deceptive as the colours of the fabrics in real life are completely different and much less vibrant and the stitching of the clothing feels rushed and something I would wait for sales to buy. I’ll be popping to the store next time... Aab I love your style but I will be trying somewhere new I’m afraid!
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Posted 3 years ago
Ordered Goods. Returned for refunds weeks ago. still no refund
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Posted 3 years ago
Asalaamu Alaykum Sister Thank you for taking the time out to write a review and do apologise for the disappointing service received. We will always offer a refund whenever due however this is on the basis that the goods have been received and can take up to 14 days from the date of receipt. We have looked into your order details and can see that you have been issued a refund for your returned order. If you have any further queries or concerns, do let us know. Thanks Love Aab x
Posted 3 years ago
Love the material and the fitting is perfect
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Posted 3 years ago
I love Aab outfits, I feel as though it’s just perfect fit for me. I really hope they carry on doing what they are doing as I know few companies have closed down due to Covid-19. I cannot find any other outfits that fits me nicely and perfectly just the Aab does. It’s like Aab truly understands how people want to wear their clothing. I can actually admit and say my wardrobe is just full of Aab outfits and I love it!
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Posted 3 years ago
The clothes came and were very different quality to what I saw online and I did not think they were worth £120. Also I took them to the store and wasn’t allowed to return, I posted them back and still not recieved my refund!!
Helpful Report
Posted 3 years ago
Asalaamu Alaykum Sister Thank you for taking the time out to write a review. We are very sorry that you were not happy with the product purchased and for the disappointment with your return. We have looked into this further and can see that your refund has been issued. Unfortunately we are not able to accept returns for online purchases in our store and have stated this on our website so that customers are aware in advance. However, we would like to apologise for any inconvenience this may cause. We are currently working on our returns process and hope that we can implement some changes in the near future in order to help improve our services and give our customers a better shopping experience inshaaAllah. If you have any further queries or concerns, please do not hesitate to contact our customer care team on admin@aabcollection.com or 0203 823 7768. Thanks Love Aab x
Posted 3 years ago
I really like it
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Posted 3 years ago
This company delivered 4 items to me. I returned one of the items for a refund. The company claim they never received my return and therefore cannot refund. I read that they have a bad reputation for refunding customers.
Helpful Report
Posted 3 years ago
Asalaamu Alaykum Sister Thank you for taking the time out to write a review and do apologise for the disappointing service received. We will always offer a refund whenever due however this is on the basis that the goods have been received and can take up to 14 days from the date of receipt. We have looked into your order details and can see that your refund has been processed. If you have any further queries or concerns, do let us know. Love Aab x
Posted 3 years ago
Absolutely amazing material. Perfect choice 👌🏻
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Posted 3 years ago
Very good Out of 10/10
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Posted 3 years ago
It was a lovely abaya and deliver turned out to be at the right time.
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Posted 3 years ago
The prayer dresses come in different patterns and colours and are very practical and handy to have, however, they are very long. Availability in standard to long lengths would be great.
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Posted 3 years ago
Asalaamu Alaykum Sister Thank you for taking the time to leave us a review. We would like to look into this further for you however we are not sure what item you are referring to. Please could you provide us with the product name and we will take a look. Many thanks Love Aab x
Posted 3 years ago
The cut of the abayas are unique and flattering ; suits all Shapes & Sizes
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Posted 3 years ago
Comfy wear
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Posted 3 years ago
I love shopping at Aab, it's my favourite place to shop from all other designer or high street shops. I love the materials used for items, the unique styles and designs of each item and I specifically love the flared trousers as they are very comfortable and modest.
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Posted 3 years ago
Aab have a lovely collection, would love more pieces in xxl
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Posted 3 years ago
Like the ramdan outfits looks great
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Posted 3 years ago
Very happy with my abaya fits perfect
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Posted 3 years ago
I Was disappointed when I was about order the 2nd day of when the collection came out my size was sold out so had to order a size bigger so now I have to shorten the abaya myself. As this was the 2nd year waiting for the embroided collection because last year my size had sold out too 😏
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Posted 3 years ago
Aab is rated 4.3 based on 1,079 reviews