Aab Reviews

Name: Aab
Address: ., ,, ., ,, United Kingdom
Rating: 4.28

4.3 Rating 1,078 Reviews

81 %

of reviewers recommend Aab

4.3

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Anonymous

Bakhtawar Awan

Anonymous

Anonymous // 01/01/2019

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“Staff was very kind and helpful. Always happy to shop at Aab, good costumer service helps to enjoy the shopping experience.”

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Posted 3 years ago

“Good quality, quick and efficient customer service, love the sales.”

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Posted 3 years ago

“I purchased the slip, unfortunately it didn't fit well. 8 tried to 0h9ne a few times, but it seems the calls, as I seem am experiencing with many organisations is that, there is a delay in voice, maybe due to system running at homes. I am not sure, however after a few attempts I was called back to try and return. I was also told 8 can't return it to any aab shop.. which makes it even more difficult. As one has to get to the post office on the times available. So I haven't returned it yet. I have been given something to download and then probably print.. Which all adds to the not smooth process of purchasing and returning. I also had a negative experience prior, when I made payment and found out later the item wasn't in stock. I was reimbursed. However it wasn't a great experience. Although I haven't purchased too many things.. but it hasn't overall been a pleasant one.”

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Posted 3 years ago

“I love all stuff they salesing very good material and Beautiful.. good delivery on time thank you aab.. I we’ll shopping More next time”

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Posted 3 years ago

“Everything l have bought from Aab.l have been happy with all purchases.”

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Posted 3 years ago

“Too expensive for what it is”

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Posted 3 years ago

“Delievry and return service is very good.”

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Posted 3 years ago

“Great service great products excellent quality.”

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Posted 3 years ago

“Very good quality”

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Posted 3 years ago

“Amazing products. Very happy with my purchases.”

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Posted 3 years ago

“I am still waiting on my refund. It’s coming upto 20 days”

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Posted 3 years ago

Asalaamu Alaykum Sister Thank you for taking the time out to write a review and do apologise for the disappointing service received. We will always offer a refund whenever due however this is on the basis that the goods have been received and can take up to 14 days from the date of receipt. We have looked into your order details and can see that your refund has been processed. We can see you a frequent customer with Aab, we appreciate the feedback and are always trying to improve our services. If you have any further queries or concerns, do let us know. Love Aab x

Posted 3 years ago

“First time I bought few clothes from aab, and I really like them, they are comfortable good quality and modest. I bought knitted trousers, dresses, shirts. Everything is excellent”

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Posted 3 years ago

“I absolutely love my maxi dress that I ordered and trousers. What I love most about aab clothing is that it is very modest and also even the smallest sizes are loose, not tight fit! Being 5ft 8, I love how the trousers fit perfectly length wise.”

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Posted 3 years ago

“Comfy clothes with a nice range of designs and colours to choose from! Sizes are pretty accurate too. Love shopping here!”

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Posted 3 years ago

“The collection is very nice however, customer service is lacking and needs to actually take every situation at its own merit. I am a new customer and recently bought 4 items of clothing…(XS as this is normally the size I wear), however, the sizes are very odd as they were all too tight in the wrong places. Thinking I could exchange these for the next size up, I returned the items. I paid delivery postage, return postage and was informed that they do not exchange anymore and I would need to reorder the sizes I needed and of course would have to pay postage yet again (under £100.00). As I am a new customer I thought they might have made an exception as I have no idea of sizing….. but nothing. Very disappointed with customer service as never come across this before. A genuine mistake with sizes should have been very easy to rectify…..I would definitely not be buying from Aab after this experience. I called Customer service, not the fastest at picking up as well as emailed.”

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Posted 3 years ago

“Love the quality of the material.Sizes are also really good with the fit.”

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Posted 3 years ago

“Good collection.! It’s more of a brand than any other ordinary boutique.”

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Posted 3 years ago

“I love aab wear ever since it first started. My first few pieces from the collection are still in beautiful condition as the viscose fabric is of great quality. I have to admit the quality of the material has since changed as now they use a textured, heavy viscose. However I do find myself buying pieces in sales as the styles are very beautiful.”

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Posted 3 years ago

“Happy with my purchase. Great customer service, I like the idea of requesting a refund for sale items as not many Asian retailers offer that choice, plus very comfortable and quality materials for the stuff I bought. Thanks”

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Posted 3 years ago

“Extremely classy and versatile designs. I’ve been an Aab customer for over 10 years and have always been pleased with all my purchases.”

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Posted 3 years ago

Aab is rated 4.3 based on 1,078 reviews