AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.71

4.7 Rating 1,571 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,571 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

Write Your review

Tell us how AA Labels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AA Labels 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service Not As Good As It Has Been”

Helpful Report

Posted 2 years ago

Dear Kevin, I am disappointed to learn that you have not received the high level of customer service that you have previously. We shall be in contact with you soon so we can discuss your comments with you in more detail. Thank you. Laura.

Posted 2 years ago

“Excellent product. Use it regularly on my line of draughtmanshlp.”

Helpful Report

Posted 2 years ago

Good Afternoon, We appreciate your positive comments and for taking the time to share them with others. Thank you. Laura.

Posted 2 years ago

“Professionnalisme and good quality”

Helpful Report

Posted 2 years ago

Hello Cyril. Thank you very much for your recent printed order. We are pleased to hear you are very happy with the quality of the labels and that our Customer Care Team have been able to help. Thank you. Laura.

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

Hi Peter. Thank you very much for your short but sweet, 5 Star review. Thank you Laura.

Posted 2 years ago

“Prompt Sample Service and Good quality product/price from previous purchase experience.”

Helpful Report

Posted 2 years ago

Good Afternoon Pankaj. Thank you for sharing your comments. It is great that you are happy with the Matt Rich Gold material sample received. Please do be in touch if we can assist at all with the placement of an order for labels on this material. We shall be happy to help. Thank you, Laura

Posted 2 years ago

“very difficult to understand the person on the other end of the phone, i suspect that it is an indian call centre, which is ok, but a 5 minute phone call turns into a 20 minute phone call, labels quality and very quick delivery, but customer services needs improvement”

Helpful Report

Posted 2 years ago

Dear Kevin, Thank you for your review and your custom over many years. I am sorry to learn that your experience on this occasion with the Customer Care Team was not of our normal high standard. We have listened to the call and further training measures have been put in place to help the new team member improve and develop. Thank you, Laura.

Posted 2 years ago

“Fast and prompt delivery of the goods - and made the effort to get them shipped out the same day - thanks. Website ordering slightly tedious as it kept asking for a delivery email address despite one already being there..... other than that, great all round.”

Helpful Report

Posted 2 years ago

Hello David. Thank you for the placement of your first order on the next day delivery service along with your feedback given. I have now resolved the problem you were having with your email address and you should have no further difficulties placing any future orders. Thank you, Laura.

Posted 2 years ago

“Always amazing service and quick dispatch and delivery! 100% recommended”

Helpful Report

Posted 2 years ago

Great Review! Thank you, Emma. We value you as a repeat customer and it's great to hear that you have always experienced amazing service and benefited from our fast order fulfilment times. Thank you, Laura.

Posted 2 years ago

“easy to order, delivery on time product excellent for what i paid”

Helpful Report

Posted 2 years ago

Hi Mark. Thank you very much for your recent order and the 5-star rating. Laura

Posted 2 years ago

“Outstanding service and excellent product. Highly recommended.”

Helpful Report

Posted 2 years ago

Great comments, Thank you. Our reputation is built around the quality of our products and the service we offer and we appreciate that you have shared your positive experience with others. Thank you. Laura.

Posted 2 years ago

“On an average one only”

Helpful Report

Posted 2 years ago

Good Afternoon. Thank you for taking the time to leave a review. I am unable to find an order reference number or any correspondence we have had with you. If you would like to contact our Customer Care Team to share your feedback in further detail we would appreciate this. This would help us improve our ability to provide the best service possible. Thank you. Laura.

Posted 2 years ago

“We have always found AA Labels professional and business-like and have continued using them over a number of years.”

Helpful Report

Posted 2 years ago

Dear Terry, Thank you for taking the time to leave a review and thank you for your repeat custom since 2019. We take pride in our service standards and our level of professionalism towards our customers contributes to these. Thank you. Laura.

Posted 2 years ago

“Just good quality white labels. Good value, not a lot else to say. Delivery very good.”

Helpful Report

Posted 2 years ago

Hello Jamie. Thank you very much for your positive comments regarding the Matt White Permanent A4 Sheet labels you ordered earlier this month. Laura.

Posted 2 years ago

“the only website where I found the label size that I was looking for. super-efficient customer service quick delivery”

Helpful Report

Posted 2 years ago

Dear Celine. A great review, thank you very much. We are proud to have offered a high level of Customer Service to you. Thank you. Laura.

Posted 2 years ago

“Labels are just right. Quick service.”

Helpful Report

Posted 2 years ago

Dear Sharon. Thank you for giving us a 5-Star rating. It's great that the labels from your recent order, on the Frozen Quartz and Luxury White material are working well. Thank you. Laura.

Posted 2 years ago

“Very impressed with the quality and service will be using them again very soon Phil Professional Print Services”

Helpful Report

Posted 2 years ago

Hello Phil. I believe this to be your first time placing an order with AA Labels, thank you very much for sharing your positive experience. We will be happy to help again soon. Thank you. Laura

Posted 2 years ago

“Great, speedy delivery. Got them the very next day without using a next day service.”

Helpful Report

Posted 2 years ago

Good Afternoon. We pride ourselves on fast order fulfillment for both plain and printed labels and its great that your order arrived with you quicker than you had expected. Thank you for your 5-star review. Laura.

Posted 2 years ago

“Always great quality and always arrive quickly. Very happy with these labels.”

Helpful Report

Posted 2 years ago

Hello there Maddi. It is great to read your postive review and see that you are very happy with our service and product. Thank you very much. Laura.

Posted 2 years ago

“Excellent delivery time , within 36 hrs. Label paper quality also excellent. I'm very pleased with purchase. Would strongly recommend this seller”

Helpful Report

Posted 2 years ago

Hi Colin. Thank you very much for taking the time over the weekend to share your positive experience and recommendation to others. Thank you. Laura.

Posted 2 years ago

“Labels are great, template needed a few tweaks before I could get them lined up. Will buy these again.”

Helpful Report

Posted 2 years ago

Dear Martin. Thank you for your 5-Star review and bringing to our attention the possible inaccuracy on the templates supplied through our website. We shall have a look into this straight away and resolve. Thank you once again. Laura.

Posted 2 years ago

AA Labels is rated 4.7 based on 1,571 reviews