AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.71

4.7 Rating 1,539 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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AA Labels 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dealings with AA Labels have always been very positive. They are professional, efficient and always happy to help.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your latest printed order on our Semi Gloss White Permanent Adhesive labels on A4 Sheets, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels :)

Posted 1 year ago

“The templates provided on the website & in design tool for the labels don’t align with the actual labels sheets that I received. Absolutely useless. Will not be buying again. Further to the customer team prompt response to a negative feedback: please do not lie, I have not received any email from yourselves and you not trying to resolve anything. I described the problem above, the cut out 50mm stickers AACA15 that I received do no align with either a pdf or word template provided on your website for that particulat product code. Either the lables I received are cut out incorectly or the tepmlates are wrong. Either way the stickers I ordered are useseless to me as I can’t print them aligned and I wasted my money, I’m expecting a refund for this!”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you for bringing this matter to our attention and we apologise for the inconvenience caused. I have sent your concerns to the relevant department to look into, I am hopeful we will be able to resolve this issue. Our senior customer care team agent is trying to reach out to you by phone and email to get a better understanding of the problem so we can assist you accordingly. Please call us or respond to our email so we can help in resolving this issue, we hope to hear from you soon.

Posted 1 year ago

Hello Anna, I have just rechecked and can confirm an email was sent to you on 07.02 and the ticket number is 152628. Please may you check your spam and junk folders. Can you please get in touch with us so we can resolve this issue. Also, we will need the labels returned to us so that we can identify the issue and refund you as requested.

Posted 1 year ago

“Great labels delivered on time and a good price. Always recommend”

Helpful Report

Posted 1 year ago

Hi Fiona, Thank you for your latest order of plain labels with Semi Gloss White, Luxury White and Matt White Polyethylene Permanent Adhesive labels on A4 sheets and for also taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels :)

Posted 1 year ago

“Poor quality phone lines, every time I place an order it seems to take forever, every call takes 20 mins which is too long if you have limited phone lines in to the business. Also luckily I had the job delivered to me rather than direct to the customer as everything had aa labels splashed all over it so we had to undo all the packages and remove all the labels. When you supply to us you need plain packaging”

Helpful Report

Posted 1 year ago

Hi Kevin, Firstly, I would like to apologise for the service you experienced. As a valued customer for several years, we hope that you are aware that we do take pride in our service standards for all our customer enquiries and orders, we are sorry that you feel on this occasion you have not received the service expected. We have highlighted this issue to our relevant department and one of our senior customer care team agents is trying to reach out to you over phone and email to talk about this experience and how we can improve, there is no response from your side. Please call us or respond to our email so we can resolve this issue, we hope to hear from you soon.

Posted 1 year ago

“Customer service went above and beyond, pleased with my labels”

Helpful Report

Posted 1 year ago

Hello Vladyslava, Thank you for your latest printed order on our Luxury White Permanent Adhesive A4 Dry Edge labels on sheets, also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 1 year ago

“Great price and great service”

Helpful Report

Posted 1 year ago

Hello John, Thank you for your latest order of plain labels with Matt White Permanent Adhesive Paper Labels on A4 sheets and for also taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“It takes too long to receive the product. The delivery was not good. I ended up hand writing on cups :( customer service was not helpful.”

Helpful Report

Posted 1 year ago

Hello Jenny, Firstly please accept my apology for the inconvenience caused. Your order was dispatched on the 5th working day for delivery on the Monday, unfortunately PF were unable to deliver on the Monday. One of our agents will be in touch with you and we hope we can provide a better service for you next time.

Posted 1 year ago

“Always top quality labels and never haver any issues. Couldnt be happier with the service 11/10”

Helpful Report

Posted 1 year ago

Thank you for your latest order of plain labels with Semi Gloss White Permanent Adhesive Paper labels on A4 Dry Edge Sheets and for also taking the time to post this review of your customer experience and our labels prices. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“Helpful staff if you call to place an order, nothing too much trouble, talked through whole process, regular order updates.”

Helpful Report

Posted 1 year ago

Thank you for your latest order of plain labels with Matt White Peelable Adhesive Paper on A4 Sheets and for also taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“Very impressed with the quality, support and delivery.The packaging and documentation perfect. Thanks to all the AA team. Eamon”

Helpful Report

Posted 1 year ago

Thank you for the latest printed order on rolls with Matt White Polypropylene Permanent Adhesive, and for also taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“Good reliable uncomplicated service and no hassles with delivery. Well done.”

Helpful Report

Posted 1 year ago

Thank you for your latest printed order on our Frozen Quartz Permanent Adhesive A4 Dry Edge labels on sheets, also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 1 year ago

“Great labels but we get most of our labels from a different company now as I cant get the aa labels templates to match with my simple software.”

Helpful Report

Posted 1 year ago

Thank you for bringing this matter to our attention and we do apologise for the inconvenience caused. We have already highlighted this issue to our relevant department and one of our customer care team member is in touch with you to talk through further. We hope your next experience with AA labels will be better.

Posted 1 year ago

“Really good quality labels”

Helpful Report

Posted 1 year ago

Thank you for your latest printed order with our Semi-Gloss White Polypropylene Permanent Adhesive labels on rolls, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 1 year ago

“easy to use and Quick Delivery. Very happy with the service.”

Helpful Report

Posted 1 year ago

Thank you for your latest order of plain labels on our Matt White Opaque Permanent Adhesives labels on sheets and for also taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“Easy to find what I needed, fast service & great quality labels”

Helpful Report

Posted 1 year ago

Thank you for your latest order with AA Labels and for also taking the time to post this review of your customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“Very good print quality,well packaged and delivered very quickly Overall a very easy to use,quality,cost effective service i would recommend to anyone”

Helpful Report

Posted 1 year ago

Thank you for your latest printed order with our Semi-Gloss White Permanent Adhesive labels on sheets, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 1 year ago

“Fast delivery and great products.”

Helpful Report

Posted 1 year ago

Thank you for your latest sample order of Matt Clear & Gloss Clear Labels and for also taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

“Great service and quality of labels. Delivery direct to my customer in a few days, very happy to have this service to rely on. I just re-ordered on line, checked the proof and AA lables send via courier to my customer. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your latest printed order with our High Gloss White Permanent Adhesive labels on rolls, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 1 year ago

“Great service with quick response with the labels checked every step of the way.”

Helpful Report

Posted 1 year ago

Thank you for your latest printed order with our Matt White Polyethylene Permanent Adhesive labels on A4 Dry Edge Sheets, and also for taking out the time to post this review of your customer experience. We look forward to continuing to be of great service to you whenever you require labels.

Posted 1 year ago

“Excellent service and quality labels. Very happy.”

Helpful Report

Posted 1 year ago

Thank you for your latest order of plain labels on our Matt White and Gloss White Permanent Adhesives labels on A4 sheets and for also taking the time to post this review of your great customer experience. We look forward to continuing to be of service, whenever you require labels.

Posted 1 year ago

AA Labels is rated 4.7 based on 1,539 reviews