A1 Radon Limited Reviews

Name: A1 Radon Limited
Rating: 4.82

4.8 Rating 255 Reviews

97 %

of reviewers recommend A1 Radon Limited

4.8

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

02476 920 920

Email:

martin@a1radon.co.uk

A1 Radon Limited 5 star review on 7th June 2021

Lesley Waters

Anonymous

Anonymous // 01/01/2019

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“Easy to use and quick results”

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Posted 3 years ago

“Quick easy results, if you follow the instructions.”

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Posted 3 years ago

“I would recommend using this company. They provide the test kits at a cheaper rate than their competitors, they also include pre-psid postage envelope for returning the radon kits. I received my results by email a week after returning the kits, which was great as some companies take longer.”

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Posted 3 years ago

“Great service and clear instructions. Made the whole process very easy. Thanks!”

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Posted 3 years ago

“Great communication and service, which can be rare among some trades. These guys were solid, the installation of 2 radon extractor systems was flawless, and the whole follow through with the testers being analysed and results sent to us was very smooth and fast. All in all, a great company, that does what they promise. Highly recommended.”

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Posted 3 years ago

“Process from start to finish was fairly straightforward and the results arrived quickly.”

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Posted 3 years ago

“Test kits were posted to my Letting Agent. Easy instructions to follow. Easy return and results. Worthwhile service.”

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Posted 3 years ago

“I opened the pod !!! as no instructions not to ???”

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Posted 3 years ago

HI, Thank you for your feedback, we have not previously been aware of any customers having an issue with this element of the instructions. However, due to your feedback, we shall look to further clarify our instructions. As you have opened the pods it is possible that you will have obtained an inaccurate result and I will contact you about this and send replacements if you wish. Thanks Martin

Posted 3 years ago

“Very efficient sevice.”

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Posted 3 years ago

“Very impressed with A1Radon and even more so with results.”

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Posted 3 years ago

“Easy to deal with, clear instructions and a very quick turnaround on results”

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Posted 3 years ago

“Very helpful, willing to answer your questions and give you sensible advice given that Radon testing in the area I live is fairly low.”

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Posted 3 years ago

“Quick and professional response to our enquiry about installing a radon fan following an independent test that showed that action needed taking. Martin talked us through what we needed and we worked out the position with photos. Installation followed within a couple of weeks which was quick and done tidily. The fan does sound a bit louder than expected but worth it for peace of mind. The subsequent test provided by A1Radon has shown a remarkable drop in radon in the house which is a relief as I had been previously diagnosed with lung cancer and now feel safer. Other firms contacted either failed to reply or gave misleading information. I would definitely recommend.”

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Posted 3 years ago

“did what they said they would”

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Posted 3 years ago

“Disappointed with the communication/information regarding the returns.”

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Posted 3 years ago

Hi John Thank you for your feedback. Royal Mail insists that very limited information is included on the returns address and the label supplied was printed in line with this requirement. We are looking into other options as we are aware that this does occasionally confuse our customers. However, I note that you did not log the test end date online, until after returning the detectors, so did not receive the additional information which would have been shown reminding customers of the postage procedure. As a result of your modifications to the address label, Royal Mail delivered your detectors to our business address, rather than to the independent laboratory. Once they arrived with us we forwarded them onwards, but this resulted in a delay in the results. Kind regards Martin

Posted 3 years ago

“Very pleased with the speed of both delivery and results from meters purchased from A1 Radon. Meters simple to use and communication on responding to a couple of queries was great. Happy to recommend A1 Radon.”

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Posted 3 years ago

“Very good service dealt with my queries immediately. I would recommend.”

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Posted 3 years ago

“Great service, and good contact and assistance when needed.”

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Posted 3 years ago

“An excellent prompt delivery and final test results. I will certainly be using A1 Radons Services again.”

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Posted 3 years ago

“Brilliant service - easy to use detectors, clear instructions on siting the detectors. Fast results, clear to understand ... would recommend the company”

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Posted 3 years ago

A1 Radon Limited is rated 4.8 based on 255 reviews