80s Casual Classics Ltd Reviews

Name: 80s Casual Classics Ltd
Address: 2 Triumph Way, Kempston, Bedford
Rating: 4.78

4.8 Rating 16,470 Reviews

97 %

of reviewers recommend 80s Casual Classics Ltd

Company Reviews

Metrics

Info

4.8

Based on 16,470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

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80s Casual Classics Ltd 5 star review on 26th August 2024

Sam

80s Casual Classics Ltd 5 star review on 9th June 2024

Mark

80s Casual Classics Ltd 5 star review on 8th June 2024

Jamie

80s Casual Classics Ltd 5 star review on 28th July 2023

John

80s Casual Classics Ltd 5 star review on 13th October 2022

Kerry

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of goods”

Helpful Report

Posted 4 months ago

Hi, We're sorry you feel this way - all of our products are supplied to us directly from the brands and you've not given us enough information to be able to assist with your query. Kind Regards, 80sCC

Posted 4 months ago

“Very good cloving and footwear 💯🤛🏾”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind words but could you kindly amend from 1 star? Kind Regards, 80sCC

Posted 5 months ago

“I ordered Patrick trainers in a size 9 and a Sergio Tacchini polo in a 2XL. The trainers were too small and the polo was too big. I returned them and heard nothing. I contacted customer services who said they had issues with their warehouse and my return would be delayed. I waited over a week and contacted again. This time I was met with a rude customer service agents who blamed me for not keeping a receipt from May 16th. There was no hint of an apology just blaming the customer and suggesting that I wanted free goods. In future I will stick with retailers on Amazon where returns have never been an issue.”

Helpful Report

Posted 9 months ago

Hi, As we have previously advised, we are yet to receive your return parcel. Whilst we have a flexible returns policy, we're unable to act on this until the goods are within our posession and we'd be surprised to find another company who operates outside of these parameters, Amazon included. We have requested your support with regards to the return tracking information so that we can try and assist from our side but you've been unable to provide this. We would advise that not having received your return parcel doesn't constitute as poor customer service and again we must insist that we're happy to help if you will work with us in obtaining the tracking information for your return. Kind Regards, 80sCC

Posted 9 months ago

“cant pay with klana as advertised??”

Helpful Report

Posted 10 months ago

Hi, Unfortunately we are unable to determine who the Klarna facility is available to but we do offer both ClearPay and PayPal credit as alternative payment methods. Kind Regards, 80sCC

Posted 9 months ago

“waste ov time”

Helpful Report

Posted 10 months ago

Dear [Reviewer],Thank you so much for taking the time to share your feedback about your experience with 80s Casual Classics Ltd. We truly appreciate your honesty and value your opinion as it helps us improve our services. Firstly, we want to apologize for any inconvenience caused by the waste of time you experienced during your interaction with us. We understand that your time is valuable and it is disheartening to hear that we fell short in this aspect. Our team strives to provide efficient and seamless service, so we regret any delay or confusion that occurred. To further enhance our services, we would love to hear more about the specific issues you encountered with waste of time. Your insights will greatly assist us in identifying areas for improvement and taking necessary steps to prevent such occurrences in the future. Any suggestions you have to make things better would be highly appreciated and valued. Once again, thank you for bringing these matters to our attention. We assure you that your feedback will not go unnoticed, and we will take immediate action to rectify the situation. We are committed to providing you, and all our customers, with the top-notch service you deserve. Should you have any further concerns or if there's anything else we can assist you with, please feel free to contact us at sales@80scasualclassics.co.uk

Posted 9 months ago

“Cant make a payment for t-shirt i want to buy”

Helpful Report

Posted 10 months ago

“Absolute joke of a company, paid for item on Friday next day delivery, this being the weekend I was willing to wait until Tuesday for delivery. I have had zero communication with this company after two emails and waiting almost a week for nothing. Paying for next day delivery too, bad management and poor customer service. I would avoid this company at all costs. I have requested a full refund.!”

Helpful Report

Posted 10 months ago

Hi, From your details, it would appear that your order has been lost in transit by the courier. Whilst we know this can be frustrating, we're sure you can understand that isolated events like this are beyond our control. We cannot see that we've had any correspondence from yourself regarding this order so we expect you may have been replying to an auto-mated email. Please contact Adam@80scasualclassics.co.uk who will be able to assist with your query. Kind Regards, 80sCC

Posted 10 months ago

“My hat didn't come and if I return it they won't give me my money back forever”

Helpful Report

Posted 1 year ago

Hi, We're a bit confused by your review - how would you return the hat if it didn't come? We would advise contacting our team at sales@80scasualclassics.co.uk who will be able to help with your query. We also have a very flexible returns policy so we're unsure why you are advising that it would take forever for you to get your money back. Kind Regards, 80sCC

Posted 1 year ago

“First time ordering and very disappointed, received my order but upon opening the package I noticed inside the packaging that the bag the Lois cords were in had already been torn open, upon inspection of the cord they had a terrible odour like they had been left in a restaurant kitchen, it appears to me that these had already been returned by another and then sent out to me as new, so returned for refund, however although these imo fell under faulty goods due to the condition I received them, seller charged me for the return postage which goes against their own returns policy.”

Helpful Report

Posted 1 year ago

“Bought a jacket and it arrived with a million creases, think I'm going to have to wait six months for the creases to come out before I can wear it. atrocious I won't be using this site again.”

Helpful Report

Posted 1 year ago

Hi, We're sorry to hear this. Obviously if you're not happy with your purchase then this can be sent back for either an exchange or refund. We would recommend contacting our customer services team at sales@80scasualclassics.co.uk who will be able to help with this matter. Kind Regards, 80sCC

Posted 1 year ago

“Feels looks like a turkey rip off made in china for about £2”

Helpful Report

Posted 1 year ago

Hi, We're sorry you feel that way - We don't deal in anything other than genuine items which are supplied to us directly from the manufacturers but obviously if you're not satisfied with a purchase then we do have a flexible returns policy. We're saddened that instead of contacting us directly you felt the need to post a negative review without any details that would allow us to assist you in this matter. Kind Regards, 80sCC

Posted 1 year ago

“It won't allow me to log in ,it won't allow me to proceed after numerous times of accepting term's and conditions, you need to sort it out or will be shopping elsewhere”

Helpful Report

Posted 1 year ago

Hi, If you are experiencing issues logging in to your account then we would recommend contacting us at sales@80scasualclassics.co.uk so that we can assist you. Kind Regards, 80sCC

Posted 1 year ago

“Mother fuckers, you should inform us as clients about the import charges upon the check out process, that would have been fair! I will never buy from you again!”

Helpful Report

Posted 1 year ago

“Yes , I ordered a Tommy Coat , I odered it Friday 11th last week on next working day delivery , Its Thursday the 15th I have had 5 different times that the driver will be turning up , But still waiting , Shocking Service ORDER BUT YOU HAVE BEEN WARNED”

Helpful Report

Posted 1 year ago

“I can only give you one star because altough the shoes were quickly send, i think they were a return since they lacked the papers that fills the inside of each pair from the factory, the tags were held by a thread and above all the trainers are of appalling quality. Since i’m from Romania and i wanted the shoes for my boyfriend, who likes this model, i see no point of returning them, it’s not worth it financially, i have already paid about 30 euros in custom fees, that makes it more than 100 euros for it. Such a shame, you should check the item if it’s ok before you ship it, put some passion in this!”

Helpful Report

Posted 2 years ago

“I bought an e-voucher as a Christmas present but could not find a way for the recipient to use this. I thought the number on the voucher would allow the person to buy from the site but this did not seem possible. He eventually picked something from your site which I purchased from my e-wallet in my account. Normally I can purchase a voucher from a website and pass on to a recipient who can use this with a voucher code number.”

Helpful Report

Posted 2 years ago

Hi, We can't help but feel that a 1 star review is slightly harsh under the circumstances. There are instructions on the e-voucher page of our website advising that as this is an electronic gift voucher, it needs to be sent to the email address of the intended recipient. If you had contacted us we would have been able to rectify the issue for you prior to the recipient having to use your e-wallet (this could have been transferred). Kind Regards, 80sCC

Posted 2 years ago

“Absolute disgusting behaviour I've been fed lie after lie for 3 solid weeks then told I have to get refund . Not even a sweetener like complementary socks or boxers for them hanging onto 200 quid this length of time . Won't shop here again and advise everyone else to steer clear nothing more than hooligans running this outfit”

Helpful Report

Posted 2 years ago

Hi, We're sorry to hear that you feel this way. As we're sure you are aware, Royal Mail have been on strike intermittently throughout November and December which has caused chaos for other courier companies (in this case DPD) - We would never intentionally mislead you and can see that we've only been giving you the information provided to us by DPD. As we previously advised you, we were unable to replace your delivery due to the items no longer being in stock so discussed with yourself allowing DPD up until Christmas to fix the delivery issues and as this did not happen we refunded you in full as per your request. Whilst we try to provide the best service possible, we do not have our own fleet of delivery drivers so we do have to rely on courier companies to fulfil our deliveries and it is a shame that on this occasion DPD's performance has reflected badly on ourselves. Please accept our sincere apologies for any inconvenience caused. Kind Regards, 80sCC

Posted 2 years ago

“Selling items which are not even in stock and waiting up to a week for a refund ..how many millions are they sitting on with other people's money”

Helpful Report

Posted 2 years ago

Hi, You placed an order on Bank Holiday Friday and our website clearly stated that this order would not be dispatched until the following Monday. On Monday, we became aware that the item was out of stock and notified you immediately. You responded over 7 hours later and requested a full refund which was processed straight away when your email was opened the following morning and you were advised that this would appear in your account within 5 working days depending on your bank. We're sorry you feel that these time frames are inappropriate but had you responded sooner, we would have been able to process the refund for you. Kind Regards, 80sCC

Posted 2 years ago

“All stitching loose on arm and side of top”

Helpful Report

Posted 2 years ago

Hi, We're sorry to hear that you're not happy with your item and we would never expect you to keep something that is faulty. If you contact our sales team at sales@80scasualclassics.co.uk they will be able to arrange a return so that your order can either be refunded or replaced based on your preference. I hope this helps. Kind Regards, 80sCC

Posted 2 years ago

“Still waiting for my order? been ages now? no explanation or anything ??? paypal have confirmed the payment, yours sincerly L Gill”

Helpful Report

Posted 3 years ago

Hi, You have ordered a pre-order item as clearly stated on our website. As per the description of this item; "*PRE ORDER FOR EXPECTED DESPATCH W/C 24th JANUARY*". These are due into our warehouse next week as stated and your order will be dispatched once the stock has arrived. Kind Regards, 80sCC

Posted 3 years ago

80s Casual Classics Ltd is rated 4.8 based on 16,470 reviews