6g internet Reviews

Name: 6g internet
Rating: 3.72

3.7 Rating 530 Reviews

68 %

of reviewers recommend 6g internet

Company Reviews

Metrics

Info

3.7

Based on 530 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5

About 6g internet:

6G Internet offers over the air internet access at fibre equivalent speeds.

With packages offering 20mb to 100mb for residential customers and up to 300mb for business users, the super low latency on offer has proven to be beneficial to people who stream tv and who game online.

Based out of Simonstone, Lancashire the UK based 6G customer service team can be reached on 0800 915 6138.

Please feel free to leave a review on the product or level of service 6G Internet have offered you.

Visit Website

Phone:

0800 915 6138

Write Your review

Tell us how 6g internet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent work guys, very happy with the new 100mbit service”

Helpful Report

Posted 2 years ago

Hi David, Thank you for your positive feedback, and we’re glad to hear you’ve had such a positive experience with your 6G Internet connection. Welcome to the 6G Internet flock! Please don’t hesitate to let us know if there’s anything else we can do for you. - The 6G Internet team

Posted 2 years ago

“Excellent service from start to finish. Had 6G internet installed last week, and I have to say that the service has been fantastic, especially at one third of the price of my previous supplier. From my first time contacting the company to the finish of the install, everything has been excellent. I had a call early on the appointed day to say that due to bad weather conditions the engineers were running a little late, but they arrived only 15 minutes after the arranged time. Both Ryan and Ismail carried out the installation to a very high standard, and were most courteous, and helpful, and answered any questions I had. When the install was finished Ryan sat down with me and went through all the instructions, and passwords etc, with me. I must say that 6G internet is one of the best companies I have ever dealt with, and I have no hesitation in recommending them to everybody. Thanks guys. As a follow up to the above I have to say that when the above review was written the service was excellent, but since before Christmas the service from 6G internet has gone from bad to worse. I have had to call and email them several times, and my problems are still not solved. I get different excuses every time I call them. They keep telling me that when they check the Internet speed that it is working fine. This cannot be true, as right now (Feb 24th) I have no Internet, no phone line, and no faith in 6G internet. This is not what I am paying the top 6G package for. This is simply not good enough.”

Helpful Report

Posted 2 years ago

“I’ve been having problems with 6Gi from day one now I’m having issues with the internet going off and it stays off for days my internet has been off since 21st of Feb and it’s still off in last 2 months I’ve lost connection number of times where it keeps going off and everyday we have at least a number of problem with it going off. I’ve contacted the customer service where the advisor sends you false information. Plus they say they will call you back and they don’t call back. Therefore I would not recommend anyone to go with 6Gi and before you do, do your own research because once you sign that contract 6Gi won’t install until 14 days because after 14 days you can’t cancel your contract. But they will charge you £365 for something that doesn’t work. I’ve also contacted OfCom regarding this where we are paying for something that doesn’t work. In the past years I’ve been with Virgin Media,Sky and other providers I’ve never seen an internet provider which is terrible and unreliable the customer service is terrible It’s not like other internet providers because you can only call them at a certain time. After 8pm you can’t call anybody because they are closed. They may be cheaper then the other providers the mistake I made was looking at the price if the internet doesn’t work and your paying the cheaper price but if you pay a couple extra pounds you can go with much more reliable internet companies then going with 6Gi.”

Helpful Report

Posted 2 years ago

“To date everything I was promised has been fulfilled Ash, Rich, and James very pleasant installed on time explained everything and checked Wi-Fi in every room. Previous supplier read 35mins now reading 75mbs. This for less than half the price. Thanks G6.”

Helpful Report

Posted 3 years ago

“This is worst service provider I have ever seen. We did not have internet connectivity for over 10 days and customer service representative is unable to either provide a time when it can be fixed or provide alternative sources. This is not the only instance where we are without internet for over a week it does happened few times in last six months. These guys are totally useless and stay away from them if you can.”

Helpful Report

Posted 3 years ago

“6G TEAM CAME ON TIME. THEY WERE POLITE,CLEAN,TIDY AND PROFESSIONAL. THEY CARRIED OUT THE WORK AND MADE SURE EVERYTHING WAS UP AND RUNNING. AFTER HAVING OTHER PROVIDERS OF WI-FI INTERNET SERVICES THAT DIDNT LIVE UP TO THEIR PROMISES ITS A HUGE RELIEF TO FIND A COMPANY AND SERVICE THAT DOES WHAT IT SAYS ON THE TIN. THANK YOU TO ALL YOUR TEAM 6G. BEST WISHES GLENN GLASGOW.”

Helpful Report

Posted 3 years ago

“2 lovely lads”

Helpful Report

Posted 3 years ago

“6g men arrived on time ,installed and tested and gone . system is fast , was getting 25 best and 10 some days with BT . now 72-73 all day and evening . And what a saving BT bill was 53 pounds /month now its 19 pounds , and better speeds netflex keeped stopping in a evening , not now very happy . 100% happy”

Helpful Report

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“The day of install they had to change 6 routers because they were faulty, it’s been just over 2 weeks and we are having problems after problems with the internet going off when you ring the customer service they tell you to just switch it on and off. But the problem with the internet is the same it’s the worst internet provider I have been with in the last 17 years. If you try to cancel the contract on the day of install The customer service will say no due to contract signed 14 days. They deliberately install after 14 days so you can’t cancel the contract. I have got two routers and am still having problems where the connection cuts off it’s not only once or twice a day it’s a lot of time there is a lot of buffering and when watching a movie it cuts off. If I was too rate 6Gi from 1-5 I would rate it -5 it’s the worst internet and I would not recommend anybody to sign up to them especially if you have Security on the WiFi they will keep going off due to bad internet”

Helpful Report

Posted 3 years ago

“The installation team came early did the job fast. Very helpful”

Helpful Report

Posted 3 years ago

“rubbish slow internet. Very slow download. Complained many times. No improvement”

Helpful Report

Posted 3 years ago

“Installation team was brilliant just a shame the actual stability of the internet connection itself is so shocking. I’ve had this internet since September and have had the speeds met once or twice but been without any connection whatsoever about 3-4 times.”

Helpful Report

Posted 3 years ago

“Ash Richard and James...came to my home to do the installation ...absolutely brilliant service ..very helpful explained everything I needed to know if not more ..very Tidy and very quick ...would deffo recommend in future ..really happy with my service today and with the results thankyou”

Helpful Report

Posted 3 years ago

“They only talk politely but most bad and unstable Internet service. Every evening from 7PM to morning 8AM speed goes down to from 1mb to 5mb down load and upload 0mb. I got 2 routers at home but still zero performance. All the information on their website is absolutely wrong and misguided. Still my WiFi not working and using mobile Internet. I someone want to have 6g must get extra mobile Internet also.”

Helpful Report

Posted 3 years ago

“Worse Internet ever started of good for a week the speeds went as low as 1mb/s No apps can even be open have to use data don't get needs alot of improvement”

Helpful Report

Posted 3 years ago

“So the lads arrived at the appointed time and I had no sooner opened the door and they set to work. Dan and Jake were pleasant cooperative and efficient. They installed the antenae on the roof and quickly connected the modem/router. Not a bother and looking to the future with my 6G.”

Helpful Report

Posted 3 years ago

“Ash Jamie and Richard done a great job didn't even know they was here top blokes very professional workers”

Helpful Report

Posted 3 years ago

“Speed was only met once. Honestly if you want to cancel contact the ombudsman because their customer service or management won't do anything.”

Helpful Report

Posted 3 years ago

“Ash Jamie Richard very good and very helpful talked me through everything”

Helpful Report

Posted 3 years ago

6g internet is rated 3.7 based on 530 reviews