6g internet Reviews

Name: 6g internet
Rating: 3.74

3.7 Rating 527 Reviews

68 %

of reviewers recommend 6g internet

Company Reviews

Metrics

Info

3.7

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

About 6g internet:

6G Internet offers over the air internet access at fibre equivalent speeds.

With packages offering 20mb to 100mb for residential customers and up to 300mb for business users, the super low latency on offer has proven to be beneficial to people who stream tv and who game online.

Based out of Simonstone, Lancashire the UK based 6G customer service team can be reached on 0800 915 6138.

Please feel free to leave a review on the product or level of service 6G Internet have offered you.

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Phone:

0800 915 6138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always slow cuts off not happy but stuck with you now for 2 god dam years wish I never changed”

Helpful Report

Posted 1 year ago

“What a joke internet down 4 time a week.all they say is take wire out plug them back in then internet come on for a day or 2 then ring them up again and all they been saying is that they are monitoring it and putting ticking on it like that's gona sort it out they not done nothing since we sign up to them”

Helpful Report

Posted 1 year ago

“Do not use this charlatan company. Infrastructure build by ix mobile is community vandalism. Unwanted unneeded unsightly and outdated Infrastructure that is already about to be obsolete.”

Helpful Report

Posted 1 year ago

“Shockingly bad experiences of the infrastructure going up that us too big to be in a residential area. The approach of overhead cables everywhere is a big step back in time. I won't purchase 6g because I dont like the huge poles and masts going up everywhere.”

Helpful Report

Posted 1 year ago

“Putting posts up. Using a technology that is now redundant. Indicating 6G as the speed but is a name only.”

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Posted 1 year ago

“Poor, you should see how they conduct themselves as they are putting up the equipment they bad 0 stars”

Helpful Report

Posted 1 year ago

“Been a customer for 2 years, if I could have closed the contract early without a charge I would have done, 6g people fob me off when I said i was in my cooling off period wasn't having none of it, wanner leave pay the remaining fee and leave, very cheeky unprofessional people. I is paying for the top speeds about £28 ish. Never had the top speeds which i am paying for, when i use to call them it's always same bulls*** story,take that wire out, that wire out, take their mum out, put that wire in, put that wire in, put their mum in. Looks like some problem issue we will make a ticket and get someone to look into the problem. Same old fu**ing Sh**. Many time phone use to go down and still does, If you got elderly parents like mine who depend on that phone 6g network ain't for them. Am sure I can go on and on. My contracted ended Dec 2022. Am still paying for the service, since January 2023 internet not been working properly, Not got time to keep calling them Bottom line don't waste your money and time with 6g network. Zero star if I could.”

Helpful Report

Posted 1 year ago

“Waste of money lost service for for 2 days”

Helpful Report

Posted 1 year ago

“Internet down for 12 hours plus it goes very slow every evening. Should be 75MG But wont even connect to speed check”

Helpful Report

Posted 1 year ago

“Really really concerned about the unethical way IX Wireless have erected these masts in residential areas when the government gave £5 billion to develop internet services in areas that were harder to reach. Seems this is not the case and it is a free for all with laws having been relaxed to not requiring planning permission. Many donations from the company to MPs in the past too highlighted by media reports. The company says the communicate with residents beforehand but we never got communication nor our opinion sought and considered in advance and nor did many others. I will never trust this company enough to sign up to services as a result of this and the fact these monstrous masts are a huge step back to old fashioned times but look even worse. I am interested to see how residential areas such as where I live having these masts forced upon us are affected in terms of house prices in the future. We dont want these masts nor this service sorry.”

Helpful Report

Posted 1 year ago

“Not a very good start for me but all good now thanks to Shannon on customer service and jordon the engineer they went above and beyond to get me on line. They have been truly amazing. Ps sorry Shannon for the way I was with you on the phone. It was all getting a bit to much for me. But I appreciate all that you both have done for me and my husband. Thankyou x”

Helpful Report

Posted 1 year ago

“I have had 6g Internet for 12 months now out of a 24 month contract At first it was ok and averaging around 50mbps I am on a contract of 100mbps The last few months have been a nightmare it's loses connection at least 5 or 6 times in a evening and is very very slow on speedtests I am getting less than 3mbps download and 0.75mbps upload it is driving me crazy I would not recommend 6g Internet to anyone and will be leaving as soon as I am able too”

Helpful Report

Posted 1 year ago

“Had issues with the broadband after 5 days very slow speeds, tech support saying they will reset the antenna and when it rains the broadband stops completely. Had a friendly man from Clitheroe named Adam install a CCTV setup and I asked him if he knew anything about broadband and he said it maybe poor alignment or miss alignment with with the mast. He said it's common for signal to drop with rain snow and fog but if the antenna is aligned then the drop is minimal over short distances and shouldn't cause much of an issue. I did offer to pay him if he fixed it but he said I need to contact my provider to request someone comes out to fix it.”

Helpful Report

Posted 1 year ago

“Well what can I say, the biggest load of rubbish I've had since dial up. Worked well for a couple of weeks and the quickly down hill till the end. I even payed the contract up arly just so I could get away from the buffering. The customer service, all they ever said was its showing your getting the right speed at their end but when I said well I've done a speed check and I'm not even getting a quarter of the speed I should. I've turned it off and on more times than than I've turned my TV off for 2 years and all I get told they go off their speed checker and no other. Even after I paid up the contract they still kept taking money even thou I'd got an email that stated I'd payed up and balance was zero. The customer service are very rude and never ring you back. Such a waste of time, don't waste your money.”

Helpful Report

Posted 1 year ago

“I do not recommend, for the first 2 months it was perfect, for half a year only problems,”

Helpful Report

Posted 1 year ago

“Service is always going down, especially at times when I can't contact you, like tonight which is Sunday, if I could leave my contract without penalty I would.”

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Posted 1 year ago

“I would have given ratings in negative if options would be their. I was taking for my refund amount since 2 months and I didn't get it back. And the costomer care guy name Omar was so rude and was shouting as if he own us and disconnected conversation. This was done on 9/1/23 around 11:30am. Some senior authority need to listen the recorded call. I am highly disappointed and soon I am going to complain about such behavior and mental harassment.”

Helpful Report

Posted 1 year ago

“Absolutely awful company. The customer service team are rude and laugh at you when making a complaint. I have had this Wi-Fi for 2 months and the speeds are awful. I get told I have a virus that I have to deal with as it’s my fault and not there’s. I think this is an excuse for their poor company as I have raised complaints and taken it further.”

Helpful Report

Posted 2 years ago

“Worst provider ever. Many complaints made from service started in May this year. No point, they actually don’t care. Every evening speeds go down. Actually complaints were made from the second day of getting connection and can’t get rid of the contract if not paid a huge money”

Helpful Report

Posted 2 years ago

“DONT WASTE YOU MONEY!!!! don't waste your money on this Internet iv been with them 2month and there's not been a day when the Internet doesn't go off, ring them every time and they say its because there working on updating the Internet (what for a full 2 months iv been with them -yea ok)they won't knock money of your bill for the down time and they won't let you leave, the customer services attitude when you speak to them is absolutely disgusting....WORST INTERNET COMPANIE IV EVER BEEN WITH..”

Helpful Report

Posted 2 years ago

6g internet is rated 3.7 based on 527 reviews