6g internet Reviews

Name: 6g internet
Rating: 3.73

3.7 Rating 529 Reviews

68 %

of reviewers recommend 6g internet

Company Reviews

Metrics

Info

3.7

Based on 529 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5

About 6g internet:

6G Internet offers over the air internet access at fibre equivalent speeds.

With packages offering 20mb to 100mb for residential customers and up to 300mb for business users, the super low latency on offer has proven to be beneficial to people who stream tv and who game online.

Based out of Simonstone, Lancashire the UK based 6G customer service team can be reached on 0800 915 6138.

Please feel free to leave a review on the product or level of service 6G Internet have offered you.

Visit Website

Phone:

0800 915 6138

Write Your review

Tell us how 6g internet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, where to start. Been with 6g for 32 days. Out of those 32 days I've had no connection for 8 days. That's 25% downtime. So, not a good start. I've wasted hours on the phone to support, but with no solution except to switch off my router then back on. Seems to be the standard answer. None of this has solved the issue of no connection. I've been told that I must carry on paying for my non service otherwise it will delay an engineer visit to my house. They also told me that if any fault at my house is down to my equipment, then I must pay £200+ for a call out. All the equipment that has been installed has been supplied by 6g. The days it worked, it was a very good service, nice and fast. But as I work from home a couple of days a week I need a constant connection so will be cancelling this shambolic service and go back to Sky or another reliable service. Better the devil you know. Avoid at all costs.”

Helpful Report

Posted 7 years ago

Hello Craig Please accept our apologies regarding any issues to this point, rest assured we are here to help. Our support team will contact you as soon as possible to resolve. Problems such as this are extremely rare but we always do our utmost to rectify them as quickly as possible. Thank you for letting us know, we'll be in touch today. Many thanks 6G Internet Customer Services

Posted 7 years ago

Hello Craig Please accept our apologies for any issues, I have looked into your account and it appears that we've recently visited you and everything is now working well. We appreciate all comments whether positive or negative as this helps us continually improve the service we offer customers so thank you for leaving this review. We'd appreciate it if you would consider updating your review now that your broadband is up and running. Many thanks 6G Customer Services

Posted 7 years ago

“Professional, straight to the point, polite and total efficient, problem sorted very quickly.”

Helpful Report

Posted 8 years ago

“After having a few hiccups in the earlier days the system is now running really well. Customer service is really good - they have recently contacted me to make sure everything is going well. I am getting really good speeds - far better than i would have got with BT or Sky or any of the larger ISP's. I would be happy to recommend 6g Internet”

Helpful Report

Posted 8 years ago

“great fantastic service upto 70mb speeds where i am.”

Helpful Report

Posted 8 years ago

Hello Umar Thank you for your review of 6G, we're happy you're pleased with the broadband speeds you're receiving. Please don't hesitate to contact us if we can be of any assistance. Thanks again 6G Internet Customer Service

Posted 8 years ago

“Excellent fast reliable internet AAA+++”

Helpful Report

Posted 8 years ago

Hello Paul Many thanks for your positive review of 6G it is much appreciated. We're happy that you continue to be pleased with the service and speeds we offer. If there is anything we can do in the future to help, please don't hesitate to contact us, we're here to help! Many thanks 6G Customer Services

Posted 8 years ago

“The agents have been very supportive and understanding during a stressful time. Always helpful with any technical support as I'm not very good with anything technical. Agreat service all round”

Helpful Report

Posted 8 years ago

Hello Tracy Thank you for your kind review and wonderful comments. I'll be sure to pass these on to the team members that have assisted with your account. Please don't hesitate to contact us again if we can be of any further help. Many thanks 6G Internet Customer Services

Posted 8 years ago

“Early problems now seem to be resolved however we do get the occasional outage, speeds are good when its up and running.”

Helpful Report

Posted 8 years ago

Hello Steve Happy to hear that you're now happy with your 6G service and thank you for taking the time out from your day to leave us a review. Many thanks 6G Internet Customer Services

Posted 8 years ago

“We can't get fibre from BT at home so we thought this would be the next best thing. It's probably better, we get 80-100MB download all the time which has been great for our family, especially the kids who are always on youtube, xbox & netflix. Have already mentioned to my neighbours who are stuck with 2MB broadband as we used to be!”

Helpful Report

Posted 8 years ago

Hello Mr Davidson Thank you for your lovely comments, we're over the moon you're happy with the speeds we're delivering to your home. Your review is greatly appreciated, please don't hesitate to contact us if we can be of any assistance in the future. Many thanks 6G Internet Customer Service

Posted 8 years ago

“Good speeds, much better than normal broadband. We have no fibre here so 6G is a godsend.”

Helpful Report

Posted 8 years ago

Hello Thank you for taking the time to review 6G Internet. We're really happy that you're pleased with the speeds and service. Please don't hesitate to get in touch if we can be of any help in the future. Many thanks 6G Internet Customer Services

Posted 8 years ago

6g internet is rated 3.7 based on 529 reviews