6g internet Reviews

Name: 6g internet
Rating: 3.74

3.7 Rating 527 Reviews

68 %

of reviewers recommend 6g internet

Company Reviews

Metrics

Info

3.7

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

About 6g internet:

6G Internet offers over the air internet access at fibre equivalent speeds.

With packages offering 20mb to 100mb for residential customers and up to 300mb for business users, the super low latency on offer has proven to be beneficial to people who stream tv and who game online.

Based out of Simonstone, Lancashire the UK based 6G customer service team can be reached on 0800 915 6138.

Please feel free to leave a review on the product or level of service 6G Internet have offered you.

Visit Website

Phone:

0800 915 6138

Write Your review

Tell us how 6g internet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Internet at first. Now I don't get a day the Internet cuts off randomly even after resetting. I'll definitely be looking to make a switch after my contract ends. The 5* reviews are just fake surely.”

Helpful Report

Posted 1 year ago

“Signal cuts out on a daily basis. Requested a new router and can't connect to the internet at all with that one. I work from home too which makes this a huge issue. Would never recommend.”

Helpful Report

Posted 1 year ago

“Terrible service, internet has problems daily, avoid”

Helpful Report

Posted 1 year ago

“My internet is down every day ring up staff are very unhelpful and rude manager is not much better as he says well we are just going round in Circles if your thinking about there promised speeds it's absolute rubbish was better off before with low speeds at 30 mpps as there 100 mpps Doesn't work ever if your thinking of signing up in wyre or fylde area good luck watching netflix or trying to see anyone at your door with ring doorbell”

Helpful Report

Posted 1 year ago

“Been messing about for 3 weeks now I minute its at 120mbs next min its at 10mbs still not sorted must have phoned up 15 times”

Helpful Report

Posted 1 year ago

“Waited 8 weeks for install. Wrong size cherry picker sent so then had to wait more weeks for the right one to be sent. Installed July 4th Less than a MB speed and virtually impossible to connect the day after. Rang up on the 5th, told 24-48 hours engineer would call.. low and behold this never happened. I rang up again on the Saturday and was told a cherry picker would need to be sent again (we’ve spent 5 weeks in total waiting on cherry pickers) so can’t wait for Monday when she said she would ring me back as it can’t be booked over a weekend.. not holding my breath Internet speed test sometimes showing what’s promised but then just consistently drops for hours at a time. Literally the day after install no internet. Fortunately I demanded a 6 month probation period before signing up where we could leave at any point within that 6 months if we weren’t happy - that was the deal to get me on board. I WILL be excercising this. Absolutely shocking - also the 6ft pole looks a mess on top of the house.”

Helpful Report

Posted 1 year ago

“Worst broadband. Don't buy it . For last 2 weeks we have broadband is cutting 5-6 times.”

Helpful Report

Posted 1 year ago

“This is the worst ever internet going wouldn't recommend to go with these we had loads of problems most days since being with them and all they say is it's being sorted terrible now we had to go somewhere else for better internet absolutely jokers”

Helpful Report

Posted 1 year ago

“over charged me due to there mistake as they couldn't find payment customer service were dishonest and rude asked for call back from manager who is very hard to speak too they say 24/48 hours i am still waiting 96 hours later poor quality service AVOID”

Helpful Report

Posted 1 year ago

“Customer service is poor reported I had no Internet from 0430 ish sunday morning ( they don't work weekends...) was told 24-48 hours still hear nothing from chasing up on Monday @ 0906 it is now Wednesday @ 1435. Just called them again and been told another 24-48 hours for someone to get back to me.”

Helpful Report

Posted 1 year ago

“Dan/Sam was really good 2day for what they have done for us thank u very much for all ur help really nice people 2 talk to as well and showed me everything what I need happy people and happy customers as well thank u Dan/Sam”

Helpful Report

Posted 1 year ago

“Absolutely awful service and such a bad experience with 6g internet, the internet goes everytime, it's not even a one week after installation, internet went off, when I contacted to customer service they are taking 48hours to look into that. Please I beg don't go for 6g internet. I don't want to give one star ⭐ for this 6g internet. I had a very experience with this 6g internet.”

Helpful Report

Posted 1 year ago

“Absolutely awful service when trying to contact and awful poles everywhere”

Helpful Report

Posted 1 year ago

“Fantastic service, professional installer/engineers. Very helpful Customer Services and Technical Support. Not sure how many of these reviews are genuine, know there are a number of people reviewing negatively as they are not happy with the posts and masts. That is not a reflection on the service. A+ service received.”

Helpful Report

Posted 1 year ago

“Signed up 2nd June and still waiting for installation date Shocking way to run a company only agreed because the offer of £15.99 month”

Helpful Report

Posted 1 year ago

“Hi I've been with 6g for 3 months and it's the worst Internet ever I wouldn't never recommend going with this company, going else where for Internet it keeps going down and all they say we are looking into it bs to me really”

Helpful Report

Posted 1 year ago

“Can't speak to anyone constantly buffering the worst Internet service ever.”

Helpful Report

Posted 1 year ago

“How does a company get away with calling themselves 6g?? Blatent deception! By name and by trade. Ruining the country with its huge wooden and metal poles right outside peoples houses. Watch out for the notices on the lamp posts in your area. Nothing you can do either! Council won't help, Ofcom won't help. Too mamy people taking back handers.”

Helpful Report

Posted 1 year ago

“I've just ordered 6Ginternet, I spoke with Fiona who was Super Helpful. Fiona answered all of my questions re this "new" to me service, and was professional and very friendly at the same time, a skill not many people hold. So far, so good. This service seems to be exactly what I was looking for. Mightily impressed that the staff from all work areas are in the same building together, so that communication levels are high if you have a problem. I'm exited about this service, I've a feeling that all is going to go well.”

Helpful Report

Posted 1 year ago

“Fantastic Service, Customer Service very helpful, Engineer professional when installing, service as advertised and speed been stable and greater than advertised.”

Helpful Report

Posted 1 year ago

6g internet is rated 3.7 based on 527 reviews