6g internet Reviews

Name: 6g internet
Rating: 3.74

3.7 Rating 527 Reviews

68 %

of reviewers recommend 6g internet

Company Reviews

Metrics

Info

3.7

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

About 6g internet:

6G Internet offers over the air internet access at fibre equivalent speeds.

With packages offering 20mb to 100mb for residential customers and up to 300mb for business users, the super low latency on offer has proven to be beneficial to people who stream tv and who game online.

Based out of Simonstone, Lancashire the UK based 6G customer service team can be reached on 0800 915 6138.

Please feel free to leave a review on the product or level of service 6G Internet have offered you.

Visit Website

Phone:

0800 915 6138

Write Your review

Tell us how 6g internet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy. Gents we’re very quick and friendly.”

Helpful Report

Posted 6 years ago

“Good service, wifi working good! Engineers Nathan and Darren really friendly!”

Helpful Report

Posted 6 years ago

“6g internet has made my life working life more easier with faster speeds! Nathan and Darren did a top job to a high standard.”

Helpful Report

Posted 6 years ago

“Saved me a hell of a lot of money! Very happy”

Helpful Report

Posted 6 years ago

“Happy with speed of internet and friendly customer service.”

Helpful Report

Posted 6 years ago

“Installed fast, very happy!”

Helpful Report

Posted 6 years ago

“My intetnet stopped working on Thursday so I reported it, after a lengthy phone call I was informed the problem couldn’t be rectified and they needed to send out a new POE box. This arrived 6 days later but my internet still didn’t work so again after a lengthy phone call I was then informed that a fault would be logged ( 7 days after my initial call !! ) my internet then came back on for 1/2 a day then went off again. Once again I contacted 6G ( via live chat ) to then be told I needed an engineers visit but no arrangements were made for when this would be, so once again I am left for the weekend with NO internet so resulting in limited TV !!! Absolutly terrible customer service !!”

Helpful Report

Posted 6 years ago

“Communication & advice 1st class, I'm looking forward to a super fast internet connection.”

Helpful Report

Posted 6 years ago

“It is slow and fragmented and often breaks down. It is never at the speed advertised and I will look to cancel. I would rather stick to a slower cable service until the fibre optic one arrives. In addition the tv is simply dreadful.”

Helpful Report

Posted 6 years ago

“Soon I will be able to receive an internet connection”

Helpful Report

Posted 6 years ago

“Should switch to better and reliable internet provider like BT, Sky or Vodafone.”

Helpful Report

Posted 6 years ago

“Online char with Dane was very helpful. Dane's responses to my questions were very quick, polite and appropriate. Thank you.”

Helpful Report

Posted 6 years ago

“helpful staff”

Helpful Report

Posted 6 years ago

“Great service using the online chat.Very easy to communicate with and efficient.”

Helpful Report

Posted 6 years ago

“had issue with faulty router they sent one out asap service very good no hanging on to switchboard or you are num blah blah blah in que, speed result orderd 40mb done speed test between 37-42mb does what it says.”

Helpful Report

Posted 6 years ago

“dane helped me with my query today and has arranged a call back for me :)”

Helpful Report

Posted 6 years ago

“No internet for the past 9 weeks, customer service not willing to accept responsibility, blaming that it’s the area or the building around the house that could impact the internet. They asked for engineer visit 200 GBP and ask around 400 for cancellation of contract. Complete fraud and lies about their service. Making people fools and taking money for nothing. They must be given a penalty by the communication dept and banned from operating in the areas. Fraud and money making interests.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review, we're disappointed with the comments and would welcome the opportunity to discuss these with you further. From our side I can see that we've tried on more than 10 occasions to contact you to resolve and carry our the tests with your set up to see where the issue lies. We also offered to send an engineer out without you completing any tests and without charge to help get you using the service along with offering 2 months free service. We can see from our side that you are connected to the 6G service and we're confident that there is no network issue as the connection was shown to be working at install. This issue looks to be something that has changed internally since which we've not been able to test with you as yet. Here at 6G we focus 100% on customer satisfaction, we've reviewed how we've handled and responded to your requests so it comes as somewhat of a shock to us to receive this review despite our continued and repeated best efforts to have this resolved for you. Please feel free to contact us if we can be of any help, as discussed in your live chat yesterday we don't want to charge you we'd much rather resolve your issue and prove to you how good 6G Internet really is. Many thanks 6G Customer Services

Posted 6 years ago

“Very good and quick customer service”

Helpful Report

Posted 6 years ago

“Only got as far as the sales live chat but it was helpful and to the point. So within 2 mins I knew it wasn't a service available to my area. Virgin live chat took over an hour to get to that same conclusion.”

Helpful Report

Posted 6 years ago

“Quick response and good information”

Helpful Report

Posted 6 years ago

6g internet is rated 3.7 based on 527 reviews