“The only thing I feel could be improved is the 30-day return period. If this were extended to around 60 days, it would give customers more confidence and flexibility. Apart from that, everything else is great product-wise.”
“No problems ordering and order arrived quickly on a pallet all securely wrapped and protected, very happy with service received, I would definitely use renovate direct again.”
“Very easy to deal with from ordering samples, ordering process and delivery.
Competitive prices, although the delivery cost does look high at £50 or £60 my pallet delivery was 170kg so probably fair.
As a first time DIY with laminate flooring I did a lot of research. I am very happy with the result.
The laying guide was very good and clear. I would have liked a Renovate Direct video / you tube as a support to the guide. Luckily I found a good 2 or 3 you tube videos
Thanks”
“erin in customer service was helpful dont know why reviews on delivery arent good as got a two hour timeslot and was delivered within the time.will send pic once floor is done”
“The company are so helpful. I didn't trust myself to order the correct amount of boxes, so I gave the lady the measurements of my kitchen and utility, and she told me the number of boxes I needed.
They arrived within 3 days, so no complaints about delivery times.
I have no complaints whatsoever. Thank you.”
