“Communication was amazing, delivery was really quick and arrived earlier than expected on my nominated day. Amazing company. Website is easy to navigate and everything is pretty simple to order. Honestly over the moon!”
“Fantastic service from Renovate Direct. You can order up to 3 samples at a time from them. A great way to actually see your chosen product looks in your home.”
“All I can write without being rude is Renovate's customer service is non existant !! I wanted to order more flooring but the problems I have experienced has left me seeking an alternative company to use !!”
We’re very sorry to hear that you feel let down by our service.
We always aim to provide clear information about our delivery process, which is an all-day service between 8am–6pm as advertised. We apologise that this service did not meet your expectations.
Kind regards
Renovate Direct Team
Thank you for your feedback.
We’re glad to hear you’ve found us easy to deal with so far, and we look forward to providing the same level of service when you’re ready to place your order.
Kind regards
Renovate Direct Team
“Would highly recommend these guys the floorings are fantastic, the only problem I had was with the delivery company as it came a day later than promised which put my carpenter back a day.”
