4Com Reviews

Name: 4Com
Rating: 4.63

4.6 Rating 1,295 Reviews

91 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 1 year ago

“Rhys was very helpful and professional”

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Posted 1 year ago

“Elliot came out to me today he was very good a lovely chap. Help me out doing what should have been done by other engineers and the BT engineer. Wire was left dangling by other engineers and switches left. Elliot has sorted things up by putting them were they should be.”

Helpful Report

Posted 1 year ago

“Great install experience, Peter guided us through every step making sure all staff fully understood the system and all questions were answered on the day. Great work Peter much appreciated from Singer Machines Ltd”

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Posted 1 year ago

“All went smoothly. Polite and friendly engineers. Hessle Plant Ltd”

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Posted 1 year ago

“Very helpful and pleasant engineer Rhys came out today to install our new HiHi equipment. Everything went very smoothly and we are very pleased with the service so far. Thank you”

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Posted 1 year ago

“Terry visited us at STS yesterday to begin the install process of our new HiHi handsets, he provided an excellent service in a friendly professional manner.”

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Posted 1 year ago

“Amazing desk phones, Installation was smooth with expert training on how to use all the phones, would recommend if thinking of getting new desk phones or looking for phones that allow you to work from home with ease. Overall very impressed with the service and Handset Matt Grice Greenline Services & Supplies Ltd.”

Helpful Report

Posted 1 year ago

“Absolute scam. Was misold this from day one. I'm now paying £800 per month for a phone system to run a small garage/Mot station. Sales representative told me clearly that it would be £240 per month and forgot to mention the £570 lease charges for the equipment. I am now stuck in a 7 year contract. The leasing company BNP Paribas are sponsoring yacht races around the world with my f*****g money.”

Helpful Report

Posted 1 year ago

“Shocking Account Management & Unethical Practices The account management is a shambles. £2800 of credits missing from our account. Had to repeatedly chase for a account review. They then can't even offer a further deal just want to double the monthly charge and lock you in for another 7 years. What annoys me most is the CS team are very affible but the account management staff Connor and Annika haven't even attempted to resolve the issue even after repeatedly chasing. More Cowboy Com than 4 Com.”

Helpful Report

Posted 1 year ago

“Terry has been great setting everything up for us & explaining how the system works. I'm useless with techy things, but he was more than happy to show me again so I got it! A problem arose with our router and he has been back out straight away to resolve it. Lovely guy and is great knowing that support is there when you need it.”

Helpful Report

Posted 1 year ago

“First class experience from start to finish. Great idea to do the two stage installation, although we never came across any issues. Special mention to the engineer David Perry, obviously knows his stuff and nothing too much trouble, talked us all the way through how to use the phone system. Brilliant.”

Helpful Report

Posted 1 year ago

“Kieran came to do our install, he was very friendly and very knowledgeable, talked us through everything he was doing and advised us what would happen next, showed us how to us the call recording and how to set the greetings. Great Company.”

Helpful Report

Posted 1 year ago

“Helpful and well explained. No phone disruption during set-up.”

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Posted 1 year ago

“Peter was super friendly, helpful and informative through the entire setup process. His training was easy to follow, even for someone who isn't tech savvy like myself. I know if I ever have any problems in the future Peter is only an email away to help.”

Helpful Report

Posted 1 year ago

“Tom visited me today, I found him to be very friendly, informative and efficient. I look forward to his return when we are ready for lift off!!”

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Posted 1 year ago

“Rhys Waite, an engineer from 4com attended today to complete the installation of our new HiHi phone system. He was very friendly, knowledgeable and professional and got the job done quickly with no fuss. He gave us a little brush up on the training we'd had previously and so far we are very happy with the system and the company as a whole.”

Helpful Report

Posted 1 year ago

“Kieren was very knowledgeable about the system he was putting in. Cempump Ltd”

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Posted 1 year ago

“Chris installed the system with minimum disruption and his training was excellent.”

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Posted 1 year ago

“I was very apprehensive at first as we had several bad experiences over the years, but this time it was different. Terry was very fast and efficient and very good at explaining it all which gave me confidence in my new provider. Answering all my questions and providing us with the details of our support team. Very tidy and pleasant engineer. I hope to have a long relationship with an extraordinary company”

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Posted 1 year ago

4Com is rated 4.6 based on 1,295 reviews