4Com Reviews

Name: 4Com
Rating: 4.69

4.7 Rating 1,274 Reviews

92 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.7

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kieran came to do our install, he was very friendly and very knowledgeable, talked us through everything he was doing and advised us what would happen next, showed us how to us the call recording and how to set the greetings. Great Company.”

Helpful Report

Posted 1 year ago

“Helpful and well explained. No phone disruption during set-up.”

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Posted 1 year ago

“Peter was super friendly, helpful and informative through the entire setup process. His training was easy to follow, even for someone who isn't tech savvy like myself. I know if I ever have any problems in the future Peter is only an email away to help.”

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Posted 1 year ago

“Tom visited me today, I found him to be very friendly, informative and efficient. I look forward to his return when we are ready for lift off!!”

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Posted 1 year ago

“Rhys Waite, an engineer from 4com attended today to complete the installation of our new HiHi phone system. He was very friendly, knowledgeable and professional and got the job done quickly with no fuss. He gave us a little brush up on the training we'd had previously and so far we are very happy with the system and the company as a whole.”

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Posted 1 year ago

“Kieren was very knowledgeable about the system he was putting in. Cempump Ltd”

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Posted 1 year ago

“Chris installed the system with minimum disruption and his training was excellent.”

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Posted 1 year ago

“I was very apprehensive at first as we had several bad experiences over the years, but this time it was different. Terry was very fast and efficient and very good at explaining it all which gave me confidence in my new provider. Answering all my questions and providing us with the details of our support team. Very tidy and pleasant engineer. I hope to have a long relationship with an extraordinary company”

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Posted 1 year ago

“So far we've had a fantastic experience, it's been seamless! The Sales Rep was helpful, transparent and efficient. The very next day the phones arrived on site, within half an hour of this, the engineer turned up. There was no messing about, he cracked straight on with what needed doing and went through how to use the phones. He didn't just leave it there, he showed us how to log on to our portal, how to access support and how to optimize the facilities the handset has to offer for example videocalls, voicemails, automated messages, apps, populating contacts in the address book. The device sells itself, but what has stood out for me is the level of great customer service :-) well done HiHi”

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Posted 1 year ago

“Chris Hillman was lovely, explained everything that was needed to be explained, and made sure that we had been given all the information we needed before he left us”

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Posted 1 year ago

“We had phone installation and Kieren has been excellent helping us and going thru the system , He has good knowledge of the job The Elms Hotel Retford”

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Posted 1 year ago

“Brilliant service from elliot, installation was efficient Neil Heaton Premier Plant and Tool Hire ltd”

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Posted 1 year ago

“The engineer Terry Gibson, was quick, efficient and took the time to answer any questions I had about our new system”

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Posted 1 year ago

“Excellent Service! Chris was professional and helpful. Thank you!”

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Posted 1 year ago

“Tom Parr completed our installation and training promptly and nothing was too much trouble. He went through all our questions and resolved any problems we were having with set up. Thanks Tom - Nikki FM Engineering”

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Posted 1 year ago

“Two very welcoming members of staff arrived on site at Soabar LTD. Chris Hillman and Jack very professional, clear, concise and kept me updated with the installation throughout the process.”

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Posted 1 year ago

“New phones at higham auto services 5* star service”

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Posted 1 year ago

“Quick painless installation, following previous week sales team rep visit. Training provided, even fixed our wifi whilst at it. Great service and great products, cheers Tom and Elliot!”

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Posted 1 year ago

“Installation was hassle free. The engineer -Tom explained thoroughly the new equipment. Phone design is great, with lots of features South Lincs Glass”

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Posted 1 year ago

“Very happy with the service provided today by Chris and 4com. Found the new phones and training easy to use and Chris was very informative and put me at ease.”

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Posted 1 year ago

4Com is rated 4.7 based on 1,274 reviews